Contact

CASRAI is a small, deliberately lean operation, so response times vary a little by channel. Editorial and press inboxes are checked most days and typically answered within two business days; working-group, membership, legal, accessibility and technical inboxes run on a five-working-day acknowledgement cycle, in line with the operating model described on the team page. Most substantive standards work happens inside the community rather than through a central office, so if your question is about who is responsible for a decision rather than how to reach a channel, the team page explains how CASRAI is staffed and the editorial board page covers who ratifies releases, adjudicates contested entries, and signs joint statements with federation partners.