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How to Become a Medical Supply Reseller

Steps to become a medical supply reseller: the FDA role test, importer status, state paperwork and the anti-kickback checkpoint.

Written and maintained by CASRAI Editorial Board

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General information on US federal rules, not legal or regulatory advice. State requirements differ.

To become a medical supply reseller, decide what you will resell, confirm that you only resell finished products in their original packaging, buy from a maker or distributor you can verify, complete your state and tax paperwork, and check payer rules if any customer bills a federal health program. The deciding question under FDA rules is your role: a reseller of unaltered devices is a wholesale distributor, which 21 CFR 807.20(c) excludes from establishment registration and listing, while relabeling or repackaging puts you in manufacturer territory.

This guide is for someone planning to resell medical or laboratory supplies who needs the order of decisions and the paperwork to request. It does not repeat the state-level detail covered in our medical supply license guide or resale certificate guide.

What you need

  • A product list and customer type (for example clinics, labs or consumers), because the rules below depend on what the product is and who ultimately uses it. A planning template is in the medical supply business plan guide.
  • A supplier who is either the manufacturer or a distributor you can verify. See how to find a medical supply manufacturer and medical equipment distributor.
  • State and tax documents, which are state-specific (see the license and resale certificate guides above).
  • A written agreement with each supplier. See the distributor agreement guide.

Steps

  1. Pick the products and the customer. Write down each product and who finally uses it. A device sold to its ultimate user is treated differently from one moving through a distribution chain.
  2. Decide whether you only resell or also relabel. Under 21 CFR 807.3(t), a wholesale distributor is any person other than the manufacturer or the initial importer who distributes a device from the original place of manufacture to the person making final delivery or sale to the ultimate user. Under 21 CFR 807.20(c), registration and listing do not apply to a wholesale distributor who does not manufacture, repackage, process, or relabel a device. Under 21 CFR 807.3(d), “repackaging or otherwise changing the container, wrapper, or labeling of any device package” counts as manufacturing activity. If you plan private labeling or repackaging, you are no longer only a reseller.
  3. Check whether you are an initial importer. 21 CFR 807.20(a)(5) requires initial importers to register. They may satisfy listing for a device they did not specify, repackage or relabel by giving the manufacturer’s name and address. Buying foreign-made devices directly for first distribution in the US can therefore change your status.
  4. Know the retail exception and the general-purpose exception. 21 CFR 807.65(e) exempts pharmacies, surgical supply outlets and similar retail establishments making final delivery or sale to the ultimate user, including one that buys a device for distribution under its own name (a “distributed by” or “manufactured for” label). 21 CFR 807.65(c) exempts a manufacturer of general purpose articles such as chemical reagents or laboratory equipment that are not labeled or promoted for medical uses, which matters when your range is laboratory consumables rather than medical devices.
  5. Verify what you buy. Ask the supplier for the manufacturer’s name and the product’s identification and labeling. Avoid unauthorized channels; see gray market medical supplies.
  6. Complete state and tax paperwork. Licensing and sales-tax permits are set by each state. Use the license guide and the resale certificate guide.
  7. Check payer and kickback rules. If any customer bills Medicare, Medicaid or another federal health care program, the agent safe harbor in 42 CFR 1001.952(d) protects pay for sales help only when conditions are met: a signed written agreement covering the services, a term of at least one year, and compensation set in advance, consistent with fair market value, and not determined by the volume or value of federal program referrals or business. Discounts have their own conditions in 42 CFR 1001.952(h). Safe harbors are voluntary protections. See anti-kickback penalties for medical suppliers. Selling to Medicare beneficiaries as a supplier is a separate business, covered in how to start a DME business.
  8. Get contract terms in writing with each supplier and, where relevant, each sales agent.

What can go wrong

  • Relabeling by accident. Replacing a manufacturer label or repackaging into smaller units is manufacturing activity under 21 CFR 807.3(d).
  • Treating registration as approval. A supplier’s registration number does not mean FDA approval of the establishment or its products (21 CFR 807.39), so do not advertise it that way.
  • Commission tied to referrals. Pay determined by the volume or value of federal program business falls outside the agent safe harbor in 42 CFR 1001.952(d)(1)(iv).
  • Unverified channels. See the gray market guide above.

When to get professional help

Ask a health care or regulatory attorney or an FDA regulatory consultant before you relabel, private-label, import, pay commissions to anyone who influences federal program purchases, or sell products that are not clearly general purpose articles. State licensing questions go to the state board or agency that licenses your product category.

FAQ

Do I need FDA registration to resell medical supplies?

Not if you act only as a wholesale distributor that does not manufacture, repackage, process or relabel the device (21 CFR 807.20(c)). Initial importers, and anyone who relabels or repackages, are in a different position.

Is a reseller the same as a distributor?

The FDA term “wholesale distributor” in 21 CFR 807.3(t) covers anyone other than the manufacturer or initial importer who distributes a device toward the person making final delivery or sale to the ultimate user. A reseller who buys finished devices and passes them on fits that description. See medical equipment distributor.

Do I need a license?

That depends on your state and product category. See the license guide linked above.

Can I resell through dropshipping?

The same role questions apply. See medical supply dropship programs.

Sources

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