Written and maintained by CASRAI Editorial Board
Last updated
Viedoc is a browser-based eClinical platform from Viedoc Technologies whose core product is electronic data capture (EDC) for clinical trials. Study teams use it to collect, validate and monitor trial data instead of keeping paper case report forms. This page is for data managers, trial coordinators and research administrators who need to know what Viedoc is, which of its applications does what, and how it sits among other EDC options. It is a product explainer based on the vendor’s own pages (read 2026-11-08), not an endorsement or a compliance opinion.
What Viedoc is
The vendor describes Viedoc as an “eClinical trial data management platform” in which an EDC system collects, validates and monitors trial data through a web browser. The EDC core is built around an electronic case report form (CRF). Around it the vendor lists optional modules: ePRO (patient-reported outcomes), Televisits, Record Sharing, eSignature, Randomization, Trial Supply Management (RTSM), Medical Coding and, for Japan, a post-marketing surveillance module (PMS). A newer feature set called Viedoc Vantage adds AI features; the vendor’s page currently names medical coding as its use.
Besides software, the vendor lists services: training and certification, study build, study design review, technical support, custom reports and integration work.
Who runs it and what it covers
Viedoc is produced and sold by Viedoc Technologies, a commercial eClinical vendor; it is not a public registry or a standards body. The sign-in for existing users is the Login link on the vendor’s site (viedoc.com/login). The vendor publishes the following figures about itself. They are company claims as read on 2026-11-08, not independently verified here.
- Study-based pricing with no per-seat fees and unlimited users (no price figures are published on the pages read).
- Compliance claims covering 21 CFR Part 11, GDPR, SOC 2 and ISO 27001.
- 99.99% uptime, more than 8,000 studies, more than 140,000 users and more than 40 languages.
- A G2 rating of 4.5 out of 5 from 278 reviews, as quoted by the vendor.
A claim of 21 CFR Part 11 support describes the software’s controls for electronic records and signatures. Part 11 compliance of a trial as a whole also depends on how the sponsor validates the system, configures it and documents its use, so ask the vendor for validation documentation rather than relying on a web-page statement.
The three applications: Admin, Designer and Clinic
The vendor’s product pages separate the platform into applications with different users. The table maps each to its stated function.
| Application | Stated function (vendor pages) | Typical user |
|---|---|---|
| Viedoc Admin | Browser-based app for setting up and maintaining studies: study management from creation to archival, standard and custom roles, site and user administration with delegation to site managers, CRF amendment handling deployed to individual sites, integration management (data sources, API client access), study recreation from archives or third-party systems, and access logs for compliance review. | Study administrators and system managers |
| Viedoc Designer | Where the study database and eCRFs are designed and the validation checks are defined. Per the vendor’s release notes (version 4.96), Designer runs as a standalone application with its own web address, still reachable from Clinic through an Open Designer link. | Study builders and data managers |
| Viedoc Clinic | Web-based eCRF for capturing, managing and reviewing trial data, with real-time validation checks (custom-built in Designer or reused from earlier studies), complex edit checks and visibility conditions, static and dynamic randomization, multi-language support, data review documentation, automatic documentation of user training and certification, and central and local lab data import and reconciliation. Viedoc Reports are included at no charge. | Investigators and data managers |
The vendor’s help documentation, hosted at help.viedoc.net, holds the step-by-step instructions for each application. Because interface steps change between releases, follow that documentation or your sponsor’s training for click paths.
Strengths and limits
What the vendor pages support
- One platform spans data capture, randomization, supply management and coding, plus eSignature, so a study can avoid stitching separate tools together.
- Role and site administration, access logs and automatic training documentation address common audit questions.
- Validation checks run as data are entered, which is the standard EDC mechanism for catching errors early.
Limits to weigh
- It is a commercial, study-priced platform; cost and contract terms come from the vendor, not from public pages.
- Most feature statements, uptime and study counts are the vendor’s own and are not third-party audited in the sources read here.
- Viedoc is an EDC and eClinical suite, not a full trial management or financial system; see how clinical trial management systems differ.
- Data standards such as CDISC mapping and export needs should be confirmed against your study’s requirements before build.
Alternatives
The table lists other EDC options that CASRAI covers or that are widely named commercial platforms, with only category-level descriptions.
| Option | What it is | CASRAI page |
|---|---|---|
| Medrio | Commercial EDC system | Medrio guide |
| REDCap | Research data capture application used by institutions | REDCap research database guide |
| Medidata Rave EDC | Commercial enterprise-scale EDC platform | EDC term |
| Oracle Clinical One | Commercial enterprise-scale EDC platform | EDC term |
FAQ
What is Viedoc used for?
Viedoc is used to collect and manage clinical trial data electronically. Its EDC application replaces paper case report forms with browser-based eCRFs and validation checks, and optional modules add randomization, supply management, ePRO and coding.
Who makes Viedoc?
Viedoc Technologies, a commercial eClinical vendor, as stated on viedoc.com (read 2026-11-08).
Does Viedoc charge per user?
The vendor states its pricing is study-based with no per-seat fees and unlimited users. Actual prices are not published on the pages read; request a quote from the vendor.
Is Viedoc 21 CFR Part 11 compliant?
The vendor states that the platform supports 21 CFR Part 11, alongside GDPR, SOC 2 and ISO 27001. Whether a particular trial is compliant depends on the sponsor’s validation and procedures as well as the software.
Where do I sign in to Viedoc?
Use the Login link on viedoc.com. Study access is granted by your study’s administrators, not by self-registration on a public page.
Sources
- Viedoc Technologies, home page, viedoc.com, read 2026-11-08.
- Viedoc Technologies, Viedoc Admin product page, viedoc.com/products/viedoc-admin, read 2026-11-08.
- Viedoc Technologies, Viedoc Clinic product page, viedoc.com/products/viedoc-clinic, read 2026-11-08.
- Viedoc Technologies, release 4.96 notes (Designer standalone), as published on viedoc.com, checked 2026-11-08.
