Areas

See a Doctor in Toa Baja, Levittown and Toa Alta by Video

If you need a doctor in Toa Baja, Levittown or Toa Alta, know that neither municipio has a hospital: the nearest verified round-the-clock ER is SIM in Toa Alta town, and the hospitals are in Bayamón. If it is not an emergency, skip the drive: Dr. Diana Nieves Castro, MD, sees patients of all ages by video while they are in Puerto Rico. In an emergency, call 911.

Toa Baja and Toa Alta, Puerto Rico$79Doctor visit

Can we help by telehealth?YesWe can help by telehealth.

Is it an emergency? Call 911.

Doctor visit: $79 — Book See prices and what each includes

Pay now, then choose your time right away. Full refund if you cancel 24 hours or more ahead.

See the cancellation policy

You can cancel for a full refund or change the time up to 24 hours before your visit. Within 24 hours you can't cancel and there's no refund. If you don't join in the first 10 minutes, there's no refund.

If you choose a time less than 24 hours away, it can't be cancelled or changed.

If the clinic can't see you, for example because of a technical problem on our side, we refund you in full.

Telehealth only

We are a telehealth-only service: we have no office or clinic in this area or anywhere else in Puerto Rico. If you need to be seen in person, this guide shows where to go.

Is this an emergency?

This is not an emergency service. Call 911 or go to the nearest emergency room if you have:

Chest pain, shortness of breath or stroke signs
A child who is struggling to breathe, hard to wake or cannot keep fluids down
Fever after heavy rain with severe belly pain or bleeding (possible severe dengue)
A deep or dirty wound after cleaning up flood debris

Call 911

Help lines

Warning signs: when to go to the ER

On this page (9)

No hospital in Toa Baja: where do you go?

Federal hospital data (CMS) lists no hospital in Toa Baja, Levittown or Toa Alta. And in November 2016 Toa Baja sold its CDT (the municipal diagnostic and treatment center) to Metro Toa Baja, Inc. for $4,251,000 to pay down municipal debt, according to Primera Hora. We could not verify any ER or urgent care center in Levittown.

What Toa Baja does have: Morovis Community Health Center runs a clinic at Carr. 863 Km 1.0, Bo. Pájaros, 787-862-3000, open 56 hours a week per the federal health-center directory (HRSA). It offers primary care and does not advertise an ER.

That leaves three options: SIM's ER in Toa Alta, the hospitals in Bayamón, or a video visit when it is not an emergency. Not sure which? Read where to go when you are sick.

Before you leave home

Why a video visit

For anything that isn’t an emergency, compare what each option takes.

Why a video visit
Comparison	Video visit	Emergency room	CDT or doctor’s office
Getting there	From home: join from your phone, tablet or computer.	Drive and find parking.	Drive and find parking.
Waiting room	Skip the waiting room: join from wherever you are in Puerto Rico.	Yes, a waiting room.	Yes, a waiting room.
Hours and time	Every day, any time (Puerto Rico time). Video doctor visits 24/7 — book online and choose your time right away.	In Puerto Rico, a median of 4 h 52 min from arrival to departure for patients sent home (US: 2 h 42 min; Oct 2024–Sep 2025).^1,2	An in-person visit takes about 2 hours on average, including travel.³
Price	$79 visit · $49 follow-up · $35 forms. You see it before you pay; no insurance needed.	Depends on your insurance and on what is done.	Depends on your insurance and on what is done.
Language	Spanish or English, with the same doctor.	Depends on the place.	Depends on the place.
Prescriptions	If appropriate, the doctor prescribes and we send your prescription to your pharmacy.	Yes, if needed.	Yes, if needed.
When to go in person	If the doctor needs to examine you in person or run a test, she tells you and guides you.	In an emergency: chest pain, trouble breathing, weakness on one side or bleeding that won’t stop. Call 911.	If you need stitches, an X-ray or a test on the spot.

For problems that are not emergencies. In an emergency, call 911.

Table sources

1. CMS Care Compare, “Timely and Effective Care – State”, measure OP-18b: median time in the emergency department, arrival to departure, for patients sent home (opens in a new tab), data for Oct 2024–Sep 2025 (accessed 2026-10-02)
2. CMS Care Compare, “Timely and Effective Care – National”, measure OP-18b (US figure) (opens in a new tab), data for Oct 2024–Sep 2025 (accessed 2026-10-02)
3. Ray KN et al., “Opportunity costs of ambulatory medical care in the United States,” Am J Manag Care 2015;21(8):567-74 (US data, 2003–2010) (opens in a new tab) (accessed 2026-10-02)

We found no published source for what a patient pays at an ER or a CDT in Puerto Rico, so we give no figure.

Levittown CDT? The Toa Alta ER for emergencies, video for the rest

Looking for the CDT in Levittown? A CDT (centro de diagnóstico y tratamiento) is a community diagnostic and treatment center, and some have an ER; see what a CDT is and when to go. Primera Hora mentioned a "CDT de Levittown" with staff on duty in July 2024, but we could not verify its operator, hours or phone today: if you plan to go, call first. So here is what we recommend:

Emergency: SIM's 24-hour ER in Toa Alta town (address and phone below); for anything serious, call 911 or go to the Bayamón hospitals.
Everything else: a cold, fever, sore throat, UTI, rash or refill. The doctor sees you by video at home in Levittown; see virtual urgent care.
At night or on the weekend: a doctor online 24/7 by video for anything that is not an emergency.

Toa Alta's 24/7 ER (SIM) and urgent care at CSI Toa Alta II

Salud Integral en la Montaña (SIM) runs the only round-the-clock ER we could verify in Toa Baja or Toa Alta. It is not affiliated with us.

SIM, CSI Toa Alta (emergency room), 16 Calle Antonio R. Barceló, Toa Alta. Phone 787-870-3322. Open 24 hours, 7 days, for adults and children, per SIM; the HRSA directory lists it at 168 hours a week.
SIM CSI Toa Alta II, Carr. 165 Km 4.5, Bo. Quebrada Cruz. Phone 787-545-8808. Regular hours Mon–Fri 8 a.m.–4:30 p.m., extended Mon–Fri until 9 p.m. and Sat 8 a.m.–6 p.m. It is not a 24-hour ER: at night and on Sundays, go to the ER in town or call 911.
SIM CSI Toa Alta, Calle José de Diego at Barceló 23, 787-870-0008: primary care Mon–Fri 8 a.m.–4:30 p.m.

Nearest hospitals: Bayamón

For anything that needs a hospital, the nearest verified ERs are in Bayamón, via PR-2 or PR-22. The full list is in our Bayamón and Cataño guide; heading west on PR-22, see also our Arecibo guide.

Bayamón Medical Center (adults), Carr. 2 Km 11.7, Bayamón. Phone 787-620-8181. Advertises an adult ER open "24/7, 365 days".
Puerto Rico Children's Hospital (children), on the same stretch of PR-2, Bayamón. Phone 787-474-8282. Its site says it provides services 24 hours a day, 7 days a week, and that a child must be accompanied at all times by a parent or authorized representative.

Levittown and Toa Alta pharmacies: a 24-hour store is not a 24-hour counter

The Walgreens on Ave Los Dominicos keeps its store open all night, but its pharmacy counter closes at 10 p.m. From each store's page on the Walgreens locator and the Farmacias Caridad directory:

Walgreens, 35 Ave Los Dominicos, Levittown, 787-795-2083. Store: 24 hours. Pharmacy counter: daily 7 a.m.–10 p.m.
Farmacia Caridad Levittown, 60 Ave Los Dominicos, 787-795-8630. Counter: Mon–Fri 7 a.m.–9 p.m., Sat 8 a.m.–8 p.m., and Sun 10 a.m.–8 p.m. The only Caridad in Toa Baja or Toa Alta.
Walgreens, 100 Calle Colina Real, Toa Baja, 787-779-8385. Counter: Mon–Fri 9 a.m.–7 p.m., Sat 9 a.m.–6 p.m., Sun 10 a.m.–2 p.m.; closed 1:30–2 p.m. Mon–Sat.
Walgreens, Plaza Aquarium, Carr. 165 Km 4.7, Toa Alta, 787-870-4776. Counter: Mon–Fri 8 a.m.–8 p.m., Sat 9 a.m.–6 p.m., Sun 11 a.m.–3 p.m.; closed 1:30–2 p.m. Mon–Sat.

None of the island's five 24-hour pharmacy counters (all Walgreens) is in Toa Baja or Toa Alta. The nearest is Walgreens, 4699 Route 5, Bayamón, 787-799-4699, 4.3 miles from Toa Alta per the locator (not a drive time), closed 1:30–2 a.m. for a meal break. Another is on PR-841 in Guaynabo. Call before you go; hours change.

Sick at night in Levittown, Toa Baja or Toa Alta

At night, what matters here is the clock: CSI Toa Alta II closes at 9 p.m. and the Los Dominicos pharmacy counter at 10 p.m. Work through it in this order:

Is it an emergency? Chest pain, shortness of breath, stroke signs or a serious wound: call 911. SIM's ER in Toa Alta town and Bayamón Medical Center are open 24 hours.
A very sick child? SIM's ER sees children around the clock, and Puerto Rico Children's Hospital is on PR-2 in Bayamón. For anything that is not an emergency, the doctor sees children of all ages by video: see video visits for children.
Need a prescription filled? Before 10 p.m., the Walgreens counter on Ave Los Dominicos. After that, Walgreens, 4699 Route 5 in Bayamón, open all night except 1:30–2 a.m.
Something over the counter? The Walgreens store on Ave Los Dominicos is open 24 hours.
Not an emergency? Video doctor visits 24/7 — book online and choose your time right away. See virtual urgent care.

Doctor in Toa Baja by video: how we care for you

Dr. Diana Nieves Castro, MD, is a general practice physician licensed in Puerto Rico, with several years of emergency-department experience. She sees adults and children of all ages by video, in English or Spanish. She evaluates, diagnoses and treats; if needed, she gives you a lab order for a lab near you, such as a strep, urine or blood test. If appropriate, the doctor prescribes and we send your prescription to your pharmacy. Levittown, Toa Baja and Toa Alta are covered by our telehealth across Puerto Rico, with no hospital trip for what is not an emergency.

We send you a secure video link; it works on your phone, tablet or computer. You just need to be in Puerto Rico during the visit. Anyone under 21 needs a parent or legal guardian on the video, with ID. Your card is charged when you request the visit, with a full refund if the clinic can’t see you, and a doctor's note after the visit is included.

Doctor visit: new problems, non-emergency urgent care, primary care and children.
Follow-up: a refill of a medicine you already take (non-controlled), or a review of lab results for existing patients.
Forms: school or university forms.

Floods and the Río La Plata: prepare your medications

During Hurricane María the Río La Plata rose more than 11 feet on September 20, 2017, and 2019 flood maps describe Toa Baja as "extremely vulnerable" to flooding. The area around Lago La Plata in Levittown flooded too, and in Toa Alta María caused many landslides (per Wikipedia, a secondary source).

If you live in a flood zone, keep a list of your medications and doses, photos of the labels and a spare supply in a waterproof bag you can grab. If floodwater takes your medications, the doctor evaluates you by video and, if appropriate, prescribes replacements and we send your prescription to your pharmacy. See medications and hurricanes.

Levittown, Toa Alta and dengue: who lives here

Levittown, which Levitt & Sons began building in 1963 around the Bulevar de Levittown and Ave Los Dominicos, had 25,591 residents in the 2020 Census; PR-165 links it to Toa Alta, Cataño and Dorado (per Wikipedia). Toa Alta has the youngest population of the metro areas we cover: only 18.5% are 65 or older (Toa Baja: 23.3%), per the Census Bureau. That means many families with kids, and with no hospital in town, a child's fever at night often means a drive to Bayamón or to SIM's ER.

According to the Puerto Rico Department of Health's weekly report for week 37 (published September 23, 2026, the latest as of September 30), Toa Baja has 27 dengue cases so far in 2026 and Toa Alta 17. Standing water after rain breeds mosquitoes, so empty containers and use repellent. Dengue warning signs mean the ER; see our dengue guide. Addresses, phone numbers and hours on this page were last verified on 2026-09-30.

Urgent care by video in Toa Baja and Toa Alta

For urgent problems that are not emergencies, the doctor evaluates you by video from wherever you are in Puerto Rico, without driving or looking for parking. If appropriate, she prescribes and we send the prescription to your pharmacy, or she gives you a lab order.

The doctor can see you by video for:

Fever in adults and children without warning signs
Sore throat, sinus infections and colds
Urinary tract infections
Rashes, bites and sunburn
Vomiting and diarrhea without severe dehydration
Ear pain and pink eye
Mild sprains (if you need an X-ray, we refer you)

Call 911 or go to the emergency room for:

Chest pain or pressure
Trouble breathing or bluish lips
Face drooping, weakness on one side or trouble speaking
Bleeding that will not stop, a deep wound or a hard blow to the head
Fainting, confusion or seizures
A baby under 3 months with a fever
Thoughts of harming yourself: call or text 988

For problems that are not emergencies. In an emergency, call 911.

When to go to the ER: full guide · Video, CDT or ER?

How we care for you

We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you.
We see adults and children of all ages. Patients under 21: a parent with patria potestad (parental authority) or a legal guardian is on camera for the whole visit and shows photo ID.
Real-time video visit. We send you a secure video link. It works on your phone, tablet or computer.
If appropriate, the doctor prescribes and we send your prescription to your pharmacy.
You must be physically in Puerto Rico during the visit (visitors, tourists and cruise passengers are welcome).
In an emergency, call 911.

Frequently asked questions

Is there a 24-hour pharmacy in Levittown?

The Walgreens store on Ave Los Dominicos is open 24 hours, but its pharmacy counter runs 7 a.m.–10 p.m. The nearest 24-hour counter is Walgreens, 4699 Route 5, Bayamón, 4.3 miles from Toa Alta per the locator. Caridad Levittown's counter stays open until 9 p.m. on weekdays.

Where is the nearest ER to Levittown?

We could not verify one in Levittown. The nearest verified 24-hour ER is SIM on Calle Antonio R. Barceló in Toa Alta (787-870-3322), for adults and children. The nearest hospitals are on PR-2 in Bayamón. In an emergency call 911.

Can a doctor see me at home in Toa Baja or Toa Alta?

Yes, by video. The doctor sees you at home in Levittown, Toa Baja or Toa Alta, as long as you are physically in Puerto Rico. We send you a secure video link that works on your phone, tablet or computer. If you need a test, she gives you an order for a lab near you.

How much is a doctor visit without insurance in Toa Baja?

Each provider sets its own price. Ours: a doctor visit by video has a published price, like the follow-up and the forms visit, charged when you request the visit, with an itemized receipt (superbill) on request. Before paying without insurance elsewhere, ask for a good faith estimate. Community health centers, like the Pájaros clinic, charge based on income.

Can I get a prescription online if my medications were lost in a flood?

Yes. If appropriate, the doctor prescribes and we send your prescription to your pharmacy. Have the names and doses ready. If you feel unwell or have run out of an essential medication such as insulin, go to an ER.

Is there a CDT in Levittown? What happened to the Toa Baja CDT?

The municipality sold its CDT in November 2016 to Metro Toa Baja, Inc. for $4,251,000 to pay debt, according to Primera Hora. Primera Hora mentioned a "CDT de Levittown" with staff on duty in July 2024, but we could not verify its operator, hours or phone today: call before you go. The nearest verified 24-hour ER is SIM's in Toa Alta. In an emergency, call 911. For anything that is not an emergency, the doctor sees you by video.

Is there a hospital in Levittown?

No. Federal hospital data (CMS) lists no hospital in Levittown, Toa Baja or Toa Alta. The nearest are on PR-2 in Bayamón: Bayamón Medical Center for adults and Puerto Rico Children's Hospital for children. In an emergency call 911.

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