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Birth control online in Puerto Rico: birth control pills, patch, ring and more

Get birth control online in Puerto Rico through a private video visit with Dr. Diana Nieves Castro, MD, a physician licensed in Puerto Rico. She reviews your health and blood pressure, helps you choose the pill, patch, ring or prescription emergency ulipristal, and, if appropriate, the doctor prescribes and we send your prescription to your pharmacy. You don't need a pelvic exam to start.

$79Doctor visitChildren and adults of all ages

Is it an emergency? Call 911.

Pay now, then choose your time right away. Full refund if you cancel 24 hours or more ahead.

See the cancellation policy

You can cancel for a full refund or change the time up to 24 hours before your visit. Within 24 hours you can't cancel and there's no refund. If you don't join in the first 10 minutes, there's no refund.

If you choose a time less than 24 hours away, it can't be cancelled or changed.

If the clinic can't see you, for example because of a technical problem on our side, we refund you in full.

Video visit

  • Doctor licensed in Puerto Rico (24027) Verify (opens in a new tab)
  • Children and adults of all ages
  • In Spanish or English
  • Secure video link
  • Visits are not recorded
  • Full refund if the clinic can’t see you
  • No insurance needed

Is this an emergency?

This is not an emergency service. Call 911 or go to the nearest emergency room if you have:

  • Pain or swelling in one leg, especially the calf (possible blood clot).
  • Sudden shortness of breath, chest pain that gets worse when you breathe, or coughing up blood.
  • A sudden severe headache, vision changes, or weakness or numbness on one side of the body.
  • Sudden severe pain low in the belly, vaginal bleeding or fainting, especially if you could be pregnant.

Warning signs: when to go to the ER

Birth control online in Puerto Rico: what the visit is

It's a private video visit, in English or Spanish, to start a method, switch methods, continue the one you use or get emergency contraception. You see Dr. Diana Nieves Castro, MD, a general practice physician licensed in Puerto Rico with several years of emergency-department experience.

The CDC's contraception guidance (U.S. SPR 2024) says most people need few or no exams or tests before starting a method, and that pelvic and breast exams are not needed to start the pill, patch or ring.

Before you leave home

Why a video visit

For anything that isn’t an emergency, compare what each option takes.

Why a video visit
ComparisonVideo visitEmergency roomCDT or doctor’s office
Getting thereFrom home: join from your phone, tablet or computer.Drive and find parking.Drive and find parking.
Waiting roomSkip the waiting room: join from wherever you are in Puerto Rico.Yes, a waiting room.Yes, a waiting room.
Hours and timeEvery day, any time (Puerto Rico time). Video doctor visits 24/7 — book online and choose your time right away.In Puerto Rico, a median of 4 h 52 min from arrival to departure for patients sent home (US: 2 h 42 min; Oct 2024–Sep 2025).1,2An in-person visit takes about 2 hours on average, including travel.3
Price$79 visit · $49 follow-up · $35 forms. You see it before you pay; no insurance needed.Depends on your insurance and on what is done.Depends on your insurance and on what is done.
LanguageSpanish or English, with the same doctor.Depends on the place.Depends on the place.
PrescriptionsIf appropriate, the doctor prescribes and we send your prescription to your pharmacy.Yes, if needed.Yes, if needed.
When to go in personIf the doctor needs to examine you in person or run a test, she tells you and guides you.In an emergency: chest pain, trouble breathing, weakness on one side or bleeding that won’t stop. Call 911.If you need stitches, an X-ray or a test on the spot.

For problems that are not emergencies. In an emergency, call 911.

How we care for you by video

The doctor goes over your health history, medicines, whether you smoke, whether you get migraines, and your blood pressure. For combined (estrogen-containing) methods, CDC guidance calls for a blood pressure reading before you start, and accepts one you take at home or at a pharmacy, so have it handy.

With that, the doctor walks you through the options that suit you. If appropriate, the doctor prescribes and we send your prescription to your pharmacy. If a test is needed, such as a pregnancy test or lab work, she gives you an order for a lab near you.

If you also have irregular periods, period cramps or PCOS, tell the doctor: she takes it into account when she helps you choose a method.

Your doctor

Dr. Diana Nieves Castro, MD

General practice physician

Several years of emergency-department experience.

Founding Executive Director of The Health Initiative.

Meet the doctor

Three steps

Here's how it works:

  1. Request a visit.

    Video doctor visits 24/7 — book online and choose your time right away. Choose Doctor visit on the booking page.

  2. Join by video.

    We send you a secure video link. It works on your phone, tablet or computer. Find a private spot.

  3. Pick up your method.

    If appropriate, we send your prescription to your pharmacy.

Price

A doctor visit has a published price, with no membership. If you already use a method and just need a refill, that's a follow-up visit. If it turns out you need a full evaluation, for example to switch methods, the doctor explains why and, with your consent, you pay the difference. You pay by card when you request the visit. See pricing for details.

Video visit

Doctor visit

$79

For a new problem, urgent care (non-emergencies), primary care, children, birth control, STIs, skin and acne, and visitors. Includes a doctor's note if you need one.

  • You’re charged when you request the visit.
  • Full refund if the clinic can’t see you

Birth control methods by video: pill, patch, ring and ulipristal

The doctor can prescribe these methods in your video visit, if appropriate for you:

  • Birth control pills: combined (estrogen and progestin) or progestin-only.
  • The patch: changed once a week.
  • The vaginal ring: you place it yourself.
  • Ulipristal, the emergency contraceptive pill that needs a prescription (see below).

Methods placed in person: IUD, implant and the shot

The hormonal IUD, the copper IUD, the arm implant and the shot every three months are placed in an office or clinic. According to the CDC, they are the most effective: the implant has a 0.1% typical-use failure rate, the hormonal IUD 0.1% to 0.4%, the copper IUD 0.8% and the shot 4%. The pill, patch and ring are 7%.

If you're interested in one of these, the doctor walks you through the options in your visit and helps you find where to have it placed.

Birth control pills: how to start

Under CDC guidance (U.S. SPR 2024), you can start birth control pills any day of your cycle if it is reasonably certain you are not pregnant; you don't have to wait for your period. If you start within 5 days of when your period began, you don't need extra protection. If you start later, use condoms for 7 days with a combined pill, or for 2 days with most progestin-only pills.

Progestin-only pills are taken at the same time every day. In 2023 the FDA approved the first over-the-counter daily birth control pill in the U.S., Opill (norgestrel, progestin-only). If you prefer a prescription pill, a combined pill, or aren't sure which suits you, the doctor helps you choose. No daily pill works as emergency contraception. If you use tirzepatide (Mounjaro or Zepbound), its FDA label says it can lower how well the pill works when you start and after each dose increase; read about Mounjaro and birth control pills.

Emergency contraception: the morning-after pill (Plan B)

Levonorgestrel (Plan B and generics) is sold over the counter and is taken as soon as possible, within 72 hours. Ulipristal needs a prescription and, according to the CDC, works better on days 3 to 5; the doctor can evaluate you by video. Read the Plan B pill guide for the time windows, effectiveness and what to do next.

Which method is right for you

Combined methods (the pill, patch and ring with estrogen) aren't for everyone. Under the CDC's criteria (U.S. MEC 2024), they are not recommended if, for example, you smoke and are 35 or older, have had a blood clot, have migraine with aura, or have very high blood pressure. In those cases, the doctor explains progestin-only and other options.

No hormonal birth control protects against sexually transmitted infections; the CDC recommends condoms for that. If you're worried about an infection, see STI testing and treatment.

If you're under 21

In Puerto Rico the age of majority is 21. So if you're under 21, a parent or legal guardian signs the consent, stays on camera for the whole visit and shows photo ID. Our lawyers are reviewing the consent rules for minors in these visits; if anything changes, we'll update this page.

How we care for you

  • We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you.

  • We see adults and children of all ages. Patients under 21: a parent with patria potestad (parental authority) or a legal guardian is on camera for the whole visit and shows photo ID.

  • Real-time video visit. We send you a secure video link. It works on your phone, tablet or computer.

  • If appropriate, the doctor prescribes and we send your prescription to your pharmacy.

  • You must be physically in Puerto Rico during the visit (visitors, tourists and cruise passengers are welcome).

  • In an emergency, call 911.

Frequently asked questions

Can I get birth control online in Puerto Rico?

Yes. The doctor evaluates you by video and, if appropriate, prescribes the pill, patch or ring and we send your prescription to your pharmacy. You must be in Puerto Rico during the visit.

Do I need a pelvic exam to start the pill?

No. CDC guidance says pelvic and breast exams aren't needed to start the pill, patch or ring. Combined methods do need a blood pressure reading, which you can take at home or at a pharmacy.

What day of my cycle can I start birth control pills?

According to the CDC, any day, if it is reasonably certain you are not pregnant. If you start within 5 days of when your period began, you need no extra protection; otherwise, use condoms for 7 days with a combined pill or 2 days with most progestin-only pills.

How long after sex can I take the morning-after pill?

As soon as possible: levonorgestrel within 72 hours and ulipristal, by prescription, within 5 days. The details are in the Plan B pill guide.

I'm under 21. Can I do the visit on my own?

Not at the moment. If you're under 21, a parent or legal guardian must be on camera for the whole visit. We're reviewing this rule with our lawyers.

How much does it cost?

A doctor visit has a published price. A refill of a method you already use is a follow-up visit. You pay the pharmacy for the medicine.

Before you pay

Why do I pay before choosing a time?

That is how booking works: you pay first and choose your time right after, in the same process, from the times the doctor has open. Before paying you see the price and the cancellation policy.

Can I cancel or change the time?

You can cancel your visit for a full refund, or change the time at no cost up to 2 times, if you do it 24 hours or more before it starts. Within 24 hours you can no longer cancel or change the time, and there is no refund: the doctor has that time reserved for you and your consent is signed. If you don't join in the first 10 minutes of the visit, it counts as a no-show and there is no refund. If the clinic can't see you (the doctor is not available, there is a technical problem on our side, or we can't complete a required check), we refund you in full. If the clinic moves your visit, you can cancel it for a full refund even if it is less than 24 hours away.

Do you record the visit?

No. We do not record the video or audio of visits.

Need to see the doctor?

$79Doctor visit

  • You’re charged when you request the visit.
  • Full refund if the clinic can’t see you

Video doctor visits 24/7 — book online and choose your time right away.

Doctor visit: $79 — Book

Pay now, then choose your time right away. Full refund if you cancel 24 hours or more ahead.

See the cancellation policy

You can cancel for a full refund or change the time up to 24 hours before your visit. Within 24 hours you can't cancel and there's no refund. If you don't join in the first 10 minutes, there's no refund.

If you choose a time less than 24 hours away, it can't be cancelled or changed.

If the clinic can't see you, for example because of a technical problem on our side, we refund you in full.