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Conditions we treat by telehealth in Puerto Rico

Among the conditions we treat by telehealth, the doctor can assess by video many common conditions, such as urinary tract infections, sinus infections, flu, COVID-19, allergies or skin problems, and follow up stable chronic conditions such as high blood pressure. Each page explains the symptoms, what can be done by video, when you need a test or an in-person visit, and the warning signs.

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  • Urinary tract infection (UTI)

    UTI treatment online in Puerto Rico: symptoms, when a UTI is an emergency, and when a PR-licensed doctor can treat it by video. US$79 per visit.

  • Sinus infection (sinusitis)

    Sinus infection in Puerto Rico: viral or bacterial, home care, when an antibiotic helps and when to go in person. Video visits for US$79.

  • Sore throat

    Sore throat in Puerto Rico: when it could be strep and needs a test, home relief and warning signs. Video visits with a PR-licensed doctor, US$79.

  • Flu (influenza)

    Flu symptoms, how to tell flu from COVID-19 and dengue, when antivirals help and warning signs. See a doctor by video in Puerto Rico for US$79.

  • COVID-19

    COVID treatment and symptoms: home tests, who can get antivirals and when to be seen in person. See a doctor by video in Puerto Rico for US$79.

  • High blood pressure (hypertension)

    High blood pressure: what your numbers mean, measuring at home, medication refills and when it is an emergency. Video visits in Puerto Rico for US$79.

  • Pink eye (conjunctivitis)

    Viral, bacterial or allergic pink eye: how to tell them apart, school and daycare, and when you need an eye doctor. Video visits in Puerto Rico, US$79.

  • Allergies (allergic rhinitis)

    Allergy treatment for sneezing, congestion and itchy eyes, allergies vs. a sinus infection, and kids. See a doctor by video in Puerto Rico for US$79.

  • Eczema and dermatitis

    Eczema treatment for atopic and contact dermatitis: skin care, flares and eczema in children. See a doctor by video in Puerto Rico for US$79.

  • Stomach bug (gastroenteritis)

    Stomach bug in adults: hydration, dehydration warning signs and when to go to the ER. Video visits with a Puerto Rico-licensed doctor for US$79.

  • Type 2 diabetes

    Type 2 diabetes in Puerto Rico: symptoms, A1C goals, lab orders and video follow-up with a PR-licensed doctor, for US$79 per visit.

  • High cholesterol

    High cholesterol explained: what LDL, HDL and triglycerides mean, how it is treated, and video follow-up with a Puerto Rico-licensed doctor for US$79.

  • Acute bronchitis

    Acute bronchitis (chest cold): symptoms, how long the cough lasts, why antibiotics rarely help and when to worry. See a doctor by video in PR for US$79.

  • Swimmer's ear

    Swimmer's ear: symptoms, how it differs from a middle-ear infection, why it needs an in-person ear exam, and how to prevent it at Puerto Rico beaches.

  • Shingles

    Shingles: symptoms, why antivirals should start early, whether it is contagious and when to be seen in person. Video visits in Puerto Rico for US$79.

  • Acid reflux and heartburn

    Acid reflux treatment: habits that help, medicines and warning signs. See a Puerto Rico-licensed doctor by video for US$79 while you are in Puerto Rico.

  • Prediabetes

    Prediabetes: what an A1C of 5.7% to 6.4% means, why it matters in Puerto Rico, the changes that lower your risk, and video follow-up for US$79.

  • Hypothyroidism (underactive thyroid)

    Hypothyroidism (underactive thyroid): symptoms, the TSH test, treatment and video follow-up with a Puerto Rico-licensed doctor for US$79 per visit.

  • Asthma in adults

    Adult asthma treatment: controller and rescue medicines, your action plan and inhaler refills by video in Puerto Rico for US$79. For an attack, call 911.

  • Migraine

    Migraine: symptoms and aura, attack treatment without opioids, prevention and when it is an emergency. Video visits in Puerto Rico for US$79.

  • Low back pain

    Low back pain: what helps, when you need imaging or physical therapy, and the warning signs. Video visits with a Puerto Rico-licensed doctor for US$79.

  • Ear pain in children

    Ear pain in children: symptoms, home pain relief and why an ear infection must be confirmed in person. Video guidance in Puerto Rico for US$79.

  • Diarrhea and vomiting in children

    Diarrhea and vomiting in children: oral rehydration, dehydration signs and when to go to the ER. Video visits in Puerto Rico from 6 months, US$79.

  • Hand, foot and mouth disease

    Hand, foot and mouth disease: symptoms, mouth sore relief, dehydration and school return. Video visits in Puerto Rico from 6 months, US$79.

  • Acne

    Acne treatment for teens and adults: skin products, prescription medicines and sun care. See a Puerto Rico-licensed doctor by video for US$79.

Conditions we treat by telehealth, and when video is not enough

For any of them you can request an online doctor visit; children from 6 months are seen through video visits for kids, and stable long-term conditions through chronic care.

Some conditions need a physical exam or a test, such as a throat culture or a urine test in a young child. Each page tells you when that is the case. If you have a warning sign, don't book: see when to go to the ER. You can also check what we don't do by telehealth.

Is this an emergency?

Call 911 or go to the nearest emergency room for chest pain, trouble breathing, weakness or numbness on one side of the body, confusion, bleeding that will not stop, or if you think your life is in danger.

Help lines:

Warning signs: when to go to the ER

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