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Doctor in Aguadilla by Video: ERs, Pharmacies and Beach Safety

If you need a doctor in Aguadilla, the verified hospital ER is Hospital Buen Samaritano on Route PR-460, with a separate pediatric ER. No pharmacy counter in Aguadilla is open overnight: the latest closes at 8 p.m., and the nearest 24-hour one is in Ponce. For a cold, fever, UTI or refill, Dr. Diana Nieves Castro, MD, sees patients of all ages by video while they are in Puerto Rico.

Aguadilla, Puerto Rico$79Doctor visit
Can we help by telehealth?YesWe can help by telehealth.

Is it an emergency? Call 911.

Doctor visit: $79 — BookSee prices and what each includes

Pay now, then choose your time right away. Full refund if you cancel 24 hours or more ahead.

See the cancellation policy

You can cancel for a full refund or change the time up to 24 hours before your visit. Within 24 hours you can't cancel and there's no refund. If you don't join in the first 10 minutes, there's no refund.

If you choose a time less than 24 hours away, it can't be cancelled or changed.

If the clinic can't see you, for example because of a technical problem on our side, we refund you in full.

Telehealth only

We are a telehealth-only service: we have no office or clinic in this area or anywhere else in Puerto Rico. If you need to be seen in person, this guide shows where to go.

Is this an emergency?

This is not an emergency service. Call 911 or go to the nearest emergency room if you have:

  • Someone pulled from the water who coughed a lot, is short of breath or is confused
  • A surf wipeout with severe neck or back pain, or a visibly deformed bone
  • A sea urchin spine buried in a joint, or a sea wound that turns red and hot with fever
  • Confusion, fainting or hot dry skin after time in the sun

Warning signs: when to go to the ER

On this page (9)

Emergency rooms: Buen Samaritano (adults and children) and San Carlos Borromeo (Moca)

In an emergency call 911. These are the hospital ERs we verified for Aguadilla, Ramey, Punta Borinquen and neighboring Moca. None is affiliated with us.

  • Hospital Buen Samaritano (nonprofit), Carr. Est. PR-460 Km 0.2, Bo. Caimital Bajo, Aguadilla, PR 00603. Phone 787-658-0000, ER ext. 1031 or 1014. It has an adult ER and a separate pediatric ER, each with its own list of emergency physicians. Unconfirmed: its pages do not say whether either is open around the clock. Call first if it is not serious.

  • Hospital San Carlos Borromeo, Moca: Calle Concepción Vera Ayala #550 S (Route 110). Phone 787-877-8000. Federal hospital data (CMS) lists an ER; its hours are not published. A complaint reported by Metro in July 2026 included patients describing long waits there.

  • For major trauma or critical illness, the 911 ambulance crew decides which hospital to use.

Before you leave home

Why a video visit

For anything that isn’t an emergency, compare what each option takes.

Why a video visit
ComparisonVideo visitEmergency roomCDT or doctor’s office
Getting thereFrom home: join from your phone, tablet or computer.Drive and find parking.Drive and find parking.
Waiting roomSkip the waiting room: join from wherever you are in Puerto Rico.Yes, a waiting room.Yes, a waiting room.
Hours and timeEvery day, any time (Puerto Rico time). Video doctor visits 24/7 — book online and choose your time right away.In Puerto Rico, a median of 4 h 52 min from arrival to departure for patients sent home (US: 2 h 42 min; Oct 2024–Sep 2025).1,2An in-person visit takes about 2 hours on average, including travel.3
Price$79 visit · $49 follow-up · $35 forms. You see it before you pay; no insurance needed.Depends on your insurance and on what is done.Depends on your insurance and on what is done.
LanguageSpanish or English, with the same doctor.Depends on the place.Depends on the place.
PrescriptionsIf appropriate, the doctor prescribes and we send your prescription to your pharmacy.Yes, if needed.Yes, if needed.
When to go in personIf the doctor needs to examine you in person or run a test, she tells you and guides you.In an emergency: chest pain, trouble breathing, weakness on one side or bleeding that won’t stop. Call 911.If you need stitches, an X-ray or a test on the spot.

For problems that are not emergencies. In an emergency, call 911.

Table sources

  1. 1. CMS Care Compare, “Timely and Effective Care – State”, measure OP-18b: median time in the emergency department, arrival to departure, for patients sent home (opens in a new tab), data for Oct 2024–Sep 2025 (accessed 2026-10-02)
  2. 2. CMS Care Compare, “Timely and Effective Care – National”, measure OP-18b (US figure) (opens in a new tab), data for Oct 2024–Sep 2025 (accessed 2026-10-02)
  3. 3. Ray KN et al., “Opportunity costs of ambulatory medical care in the United States,” Am J Manag Care 2015;21(8):567-74 (US data, 2003–2010) (opens in a new tab) (accessed 2026-10-02)

We found no published source for what a patient pays at an ER or a CDT in Puerto Rico, so we give no figure.

Urgent care in Aguadilla: what closes in the daytime

We could not verify any urgent care center or CDT in Aguadilla with published hours from a primary source, so we list none. The nearest place with verified hours is a community health center, not urgent care: Costa Salud Moca, Calle Calazán Lasalle #124, Moca, 787-818-5500, open Monday to Friday only, 8 a.m.–5 p.m. At night and on weekends, the verified option is the Buen Samaritano ER or 911; for anything that is not an emergency, the doctor can see you by video. Unsure? Read where to go when you are sick.

Is there a 24-hour pharmacy in Aguadilla?

Not a 24-hour pharmacy counter. There is none anywhere on the west coast; Puerto Rico's five are all Walgreens, in Guaynabo, Bayamón, Caguas, Cayey and Ponce. Store hours versus counter hours, from each store's page:

  • Walgreens, 16000 Carr 2, at Ave. Juan "Yuyo" Santos, Aguadilla, 787-882-8044. Store: 24 hours. Pharmacy counter: Mon–Fri 8 a.m.–7 p.m., Sat 9 a.m.–6 p.m., Sun 9 a.m.–2 p.m.; closed 1:30–2 p.m. on weekdays and Saturday.

  • Walgreens, 17705 Carr 2, at PR-107, 787-819-3930. Store: 7 a.m.–11 p.m. Pharmacy counter: Mon–Fri 8 a.m.–8 p.m., Sat 9 a.m.–6 p.m., Sun 10 a.m.–6 p.m.; closed 1:30–2 p.m.

  • Farmacia Caridad Plaza Victoria, Carr 2 Km 129.5, 787-658-7244. Counter: Mon–Fri 8 a.m.–8 p.m., Sat 9 a.m.–6 p.m., Sun 11 a.m.–5 p.m.

  • Farmacia Caridad Borinquen Town Plaza, Carr 107 Km 3.0, 787-658-7070. Counter: Mon–Fri 8 a.m.–7 p.m., Sat 9 a.m.–6 p.m., Sun 11 a.m.–5 p.m.

  • Nearest 24-hour pharmacy counter: Walgreens, 2979 Ave Emilio Fagot, Ponce, 787-841-7400, 46.2 miles per the Walgreens locator (a locator distance, not a drive time). Closed 1:30–2 a.m.

Sick at night in Aguadilla

In Aguadilla no pharmacy counter is open after 8 p.m. Work through it in this order:

  1. Is it an emergency? Someone pulled from the water who is coughing or short of breath, a hard surf wipeout, chest pain or a very listless child: call 911 or go to Buen Samaritano, which has a separate pediatric ER.
  2. Need something over the counter? The Walgreens store at Carr 2 and Ave. Juan "Yuyo" Santos is open 24 hours; the one at Carr 2 and PR-107 until 11 p.m.
  3. Need a prescription filled tonight? The only counter open overnight is in Ponce. If it can wait, Aguadilla counters open at 8 a.m. on weekdays.
  4. Sunday afternoon? The latest counter is Walgreens, 17705 Carr 2, until 6 p.m.; the one at 16000 Carr 2 closes at 2 p.m.
  5. Not an emergency? Video doctor visits 24/7 — book online and choose your time right away. See virtual urgent care.

Doctor in Aguadilla by video: how we care for you

Dr. Diana Nieves Castro, MD, is a general practice physician licensed in Puerto Rico, with several years of emergency-department experience. She sees adults and children of all ages, in English or Spanish. She evaluates, diagnoses and treats; if needed, she gives you a lab order for a lab near you, such as a strep, urine or blood test. If appropriate, the doctor prescribes and we send your prescription to your pharmacy. Whether you are in Aguadilla Pueblo or out by Ramey, you reach the same telehealth in Puerto Rico that serves the whole island.

We send you a secure video link; it works on your phone, tablet or computer. You just need to be in Puerto Rico during the visit. Anyone under 21 needs a parent or legal guardian on the video, with ID. Your card is charged when you request the visit, with a full refund if the clinic can’t see you, and a doctor's note after the visit is included.

  • Doctor visit: new problems, non-emergency urgent care, primary care, children and visitors.
  • Follow-up: a refill of a medicine you already take (non-controlled), or a review of lab results for existing patients.
  • Forms: school or university forms.

Rafael Hernández Airport (BQN): the former Ramey base

Aguadilla's airport sits on the former Ramey Air Force Base, which closed between 1971 and 1973, and its 11,702-foot runway is described as the longest in the Caribbean. It is run by the Puerto Rico Ports Authority, which says it handles cargo and passenger flights, is a free-trade zone, and hosts U.S. Customs and Border Protection, the Coast Guard and the USDA. Coast Guard Air Station Borinquen has operated there since 1976, flying MH-65D helicopters for search and rescue.

Airlines listed as of September 2026 (secondary source; confirm with your airline): JetBlue (Fort Lauderdale, New York-JFK, Orlando), Frontier (Orlando), United (Newark) and Avelo (Lakeland and New Haven, from November 2026). We found no official information on medical or first-aid services in the terminal: if someone falls ill there, tell airport staff and call 911. Landing sick or feeling unwell the night before your flight? The doctor can see you by video at your hotel or rental: see care for visitors and our guide for visitors.

Beaches and surf: Crash Boat, Rompeolas and the Ramey coast

Crash Boat, Rompeolas and the Ramey beaches draw swimmers and surfers. Rip-current risk and wave size change daily, so check the National Weather Service beach forecast (opens in a new tab) before you paddle out.

  • Swimmer's ear. The CDC describes it as a bacterial infection that children get more easily. Dry your ears after swimming and leave earwax alone. For pain or drainage, the doctor evaluates you by video and, if appropriate, prescribes treatment. See swimmer's ear.
  • Sea urchin spines. The Merck Manual says vinegar soaks dissolve most spines and hot water eases the pain; deeply embedded spines may need surgical removal.
  • Coral cuts. We found no reputable source with coral-specific first aid. If a cut turns red, hot, swollen or starts draining, the doctor can check it by video; with fever or a deep wound, go to the ER.

Towns near Aguadilla

Isabela, Rincón and Aguada have their own guide, with the Costa Salud ER in Rincón, the nearest hospitals and pharmacy counter hours: see doctor online in Isabela, Rincón and Aguada. For Hatillo, Camuy and Quebradillas, see the northwest coast.

Dengue in the northwest: no Aguadilla cases in 2026

The Puerto Rico Department of Health's weekly report for week 37 (published September 23, 2026) shows no dengue cases in Aguadilla in weeks 1–37 of 2026; Moca reported 1, Aguada 6, Isabela 2 and Rincón none. The Aguadilla health region totals 11 cases, against 922 island-wide. Few cases does not mean no dengue: use repellent and learn the dengue warning signs.

Addresses, phone numbers and hours on this page were last verified on 2026-09-30.

Urgent care by video in Aguadilla

For urgent problems that are not emergencies, the doctor evaluates you by video from wherever you are in Puerto Rico, without driving or looking for parking. If appropriate, she prescribes and we send the prescription to your pharmacy, or she gives you a lab order.

The doctor can see you by video for:

Call 911 or go to the emergency room for:

  • Chest pain or pressure
  • Trouble breathing or bluish lips
  • Face drooping, weakness on one side or trouble speaking
  • Bleeding that will not stop, a deep wound or a hard blow to the head
  • Fainting, confusion or seizures
  • A baby under 3 months with a fever
  • Thoughts of harming yourself: call or text 988

For problems that are not emergencies. In an emergency, call 911.

When to go to the ER: full guide · Video, CDT or ER?

More about urgent care by video

How we care for you

  • We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you.

  • We see adults and children of all ages. Patients under 21: a parent with patria potestad (parental authority) or a legal guardian is on camera for the whole visit and shows photo ID.

  • Real-time video visit. We send you a secure video link. It works on your phone, tablet or computer.

  • If appropriate, the doctor prescribes and we send your prescription to your pharmacy.

  • You must be physically in Puerto Rico during the visit (visitors, tourists and cruise passengers are welcome).

  • In an emergency, call 911.

Frequently asked questions

Is there a 24-hour pharmacy in Aguadilla?

Not a 24-hour pharmacy counter. The Walgreens store at 16000 Carr 2 is open all night, but its counter closes at 7 p.m. on weekdays and 2 p.m. on Sundays. The nearest 24-hour counter is Walgreens, 2979 Ave Emilio Fagot in Ponce, 46.2 miles away per the locator.

Where is the nearest ER to Rincón?

In town, Costa Salud runs an ER at Calle Muñoz Rivera #28 (787-656-6000) that its site says is open every day; we could not confirm it is open 24 hours. The nearest verified hospital ERs are in Mayagüez and, to the north, Buen Samaritano in Aguadilla. In an emergency, call 911.

Can a doctor see me at my hotel or rental in Aguadilla?

Yes, by video. The doctor sees you at your home, hotel or rental in Aguadilla, Isabela or Rincón, as long as you are in Puerto Rico. We send you a secure video link that works on your phone, tablet or computer. If you need a test, she gives you an order for a lab near you.

How much is a doctor visit without insurance in Aguadilla?

Each provider sets its own price. Ours: a doctor visit by video has a published price, like the follow-up and the forms visit, charged when you request the visit, with an itemized receipt (superbill) on request. Costa Salud, in Moca, Aguada and Rincón, is a network of community health centers, which usually charge based on income.

Can I get a prescription online in Aguadilla?

If appropriate, the doctor prescribes and we send your prescription to your pharmacy. Plan around counter hours: in Aguadilla the latest counter closes at 8 p.m. on weekdays and 6 p.m. on Sundays.

I flew into BQN and got sick: what should I do?

If it is not an emergency, request a video visit from your hotel or rental, as long as you are physically in Puerto Rico. The doctor visit has a published price. For an emergency in the terminal, tell airport staff and call 911.

Video visit

$79· Doctor visit

Video doctor visits 24/7 — book online and choose your time right away.

Book a visit

Pay now, then choose your time right away. Full refund if you cancel 24 hours or more ahead.

See the cancellation policy

You can cancel for a full refund or change the time up to 24 hours before your visit. Within 24 hours you can't cancel and there's no refund. If you don't join in the first 10 minutes, there's no refund.

If you choose a time less than 24 hours away, it can't be cancelled or changed.

If the clinic can't see you, for example because of a technical problem on our side, we refund you in full.

  • Doctor licensed in Puerto Rico (24027) Verify (opens in a new tab)
  • Visits are not recorded
  • No insurance needed
  • Secure card payment (may include Apple Pay or Google Pay)

Medical care provided by Dr. Diana Nieves Castro, MD (PR license 24027)

About this page

Author: The Health Initiative

Medical care provided by Dr. Diana Nieves Castro, MD (PR license 24027)

Disclosure: Founding Executive Director of The Health Initiative

Published: 2026-09-30 · Updated: 2026-10-11

Sources (22)

  1. Hospital Buen Samaritano: contacts (opens in a new tab) (accessed 2026-09-30)
  2. Hospital Buen Samaritano: adult emergency room (Spanish) (opens in a new tab) (accessed 2026-09-30)
  3. Hospital Buen Samaritano: pediatric emergency room (Spanish) (opens in a new tab) (accessed 2026-09-30)
  4. CMS Care Compare: Hospital San Carlos Borromeo (400111) (opens in a new tab) (accessed 2026-09-30)
  5. Metro Puerto Rico (July 27, 2026): complaint at the Moca hospital (Spanish) (opens in a new tab) (accessed 2026-09-30)
  6. Costa Salud Community Health Centers (Rincón, Aguada, Moca) (opens in a new tab) (accessed 2026-09-30)
  7. HealthCare.gov: community health centers (opens in a new tab) (accessed 2026-09-30)
  8. Walgreens, 16000 Carr 2: store and pharmacy hours (opens in a new tab) (accessed 2026-09-30)
  9. Walgreens, 17705 Carr 2: store and pharmacy hours (opens in a new tab) (accessed 2026-09-30)
  10. Walgreens Isabela, 3480 Ave Militar: hours (opens in a new tab) (accessed 2026-09-30)
  11. Walgreens Añasco, Hacienda Shopping Center: hours (opens in a new tab) (accessed 2026-09-30)
  12. Walgreens: 24-hour stores near Aguadilla (opens in a new tab) (accessed 2026-09-30)
  13. Walgreens: pharmacies near Rincón (opens in a new tab) (accessed 2026-09-30)
  14. Farmacias Caridad: store locator (floor and pharmacy hours) (opens in a new tab) (accessed 2026-09-30)
  15. Puerto Rico Ports Authority: airports (Spanish) (opens in a new tab) (accessed 2026-09-30)
  16. Wikipedia: Rafael Hernández Airport (secondary source) (opens in a new tab) (accessed 2026-09-30)
  17. Wikipedia: Coast Guard Air Station Borinquen (secondary source) (opens in a new tab) (accessed 2026-09-30)
  18. PR Department of Health: arboviral surveillance, week 37 of 2026 (Spanish) (opens in a new tab) (accessed 2026-09-30)
  19. U.S. Census Bureau: municipio population estimates, 2020–2024 (opens in a new tab) (accessed 2026-09-30)
  20. National Weather Service San Juan: beach forecast (opens in a new tab) (accessed 2026-09-30)
  21. CDC: preventing swimmer's ear (opens in a new tab) (accessed 2026-09-30)
  22. Merck Manual: sea urchin stings (opens in a new tab) (accessed 2026-09-30)

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