Health guides for Puerto Rico
These guides explain health paperwork and decisions in Puerto Rico: what the telemedicine law says, who can issue the certificado de salud and other medical certificates, how to see a doctor without insurance, the warning signs of dengue, and getting care as a visitor. Each guide cites official sources and says what we can and can't do by video.
- Puerto Rico telemedicine law
Puerto Rico telemedicine law in plain English: Law 168-2018, what Law 8-2025 changed, written consent, and why the patient must be in Puerto Rico.
- Puerto Rico health certificate
Puerto Rico health certificate (certificado de salud) requirements: a medical exam, TB skin test and VDRL at an authorized office. Why it is not issued online.
- Antibiotics by telehealth
When telehealth can prescribe antibiotics in Puerto Rico, why they don't work on viruses and when you need an in-person test. US$79 video visit.
- Medical certificates in Puerto Rico
Doctor's note, certificado de salud, DTOP-DIS-260, school forms, premarital: what each medical certificate in Puerto Rico is and who issues it.
- Doctor without insurance
How to see a doctor without insurance in Puerto Rico: community health centers, CDTs, hospital ERs, Medicaid and US$79 self-pay video visits.
- Dengue warning signs
Dengue symptoms, the warning signs that mean going to the emergency room, which medicines to avoid, and recent dengue figures for Puerto Rico.
- Verify a doctor's license
Step by step: verify a doctor's license in Puerto Rico on the medical board's lookup, then check their NPI in the federal NPPES registry.
- Sick on vacation in Puerto Rico
Sick on vacation in Puerto Rico? See a PR-licensed doctor by video from your hotel for US$79. Plus the ER hotels use, late pharmacies and dengue.
- ER vs urgent care vs telehealth
ER vs urgent care in San Juan: how to choose between the ER, a CDT, urgent care or a US$79 video visit, with verified emergency rooms in the metro area.
- Driver's license medical certificate
Puerto Rico's driver's license medical certificate (DTOP-DIS-260) requires an in-person exam by a doctor. What it covers and why telehealth can't do it.
- Medications and hurricanes
Medications for a hurricane in Puerto Rico: your medication list, US$79 video refills, insulin without a fridge, and what to do if you run out.
- Prepare your child for a video visit
How to prepare your child for a video visit in Puerto Rico: what to have ready, checking fever and breathing, what to show on camera. From 6 months, US$79.
- School health forms in Puerto Rico
Puerto Rico school health forms: the PVAC-3 vaccination form, oral exam certificate, physicals, certificado de salud and absence notes, and who issues each.
- US insurance and Medicare in Puerto Rico
Does Medicare or your US health insurance work in Puerto Rico? Medicare treats Puerto Rico as part of the US. What to ask your plan and how we are paid.
- Lost or forgotten prescription
Lost your prescription or forgot your meds in Puerto Rico? How to ask a pharmacy for a transfer, and when a US$79 video visit with a PR-licensed doctor helps.
- Cruise passenger doctor, San Juan
Cruise passenger sick in San Juan? Ship clinic, the ER, or a US$79 video visit while your ship is docked in Puerto Rico: how to choose, plus seasickness tips.
- Jellyfish sting
What to do for a jellyfish or Portuguese man o' war sting in Puerto Rico: first aid from MedlinePlus, what not to do, and when to get help right away.
Health guides for Puerto Rico: paperwork and clinical decisions
Paperwork guides explain documents and laws, such as medical certificates. Clinical guides help you decide when and where to get care. If your question is about a symptom, start with the symptom pages or the conditions we treat. If you already know you want to see the doctor, request an online doctor visit.
Is this an emergency?
Call 911 or go to the nearest emergency room for chest pain, trouble breathing, weakness or numbness on one side of the body, confusion, bleeding that will not stop, or if you think your life is in danger.
Help lines:
- 911 — Emergencies
- 1-800-981-0023 — Línea PAS (mental-health crisis line)
- 988 — Suicide & Crisis Lifeline
- 1-800-222-1222 — Poison Help