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Antibiotics for a UTI: which medicines are used and how the choice is made

A bacterial urinary tract infection is treated with a prescription antibiotic, and there is no single one for everyone. The doctor chooses based on your history, allergies, possible pregnancy and current medicines. If appropriate, she prescribes and we send your prescription to your pharmacy; if a urine culture would help, we give you a lab order. Request a video visit 24/7.

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You can cancel for a full refund or change the time up to 24 hours before your visit. Within 24 hours you can't cancel and there's no refund. If you don't join in the first 10 minutes, there's no refund.

If you choose a time less than 24 hours away, it can't be cancelled or changed.

If the clinic can't see you, for example because of a technical problem on our side, we refund you in full.

Is this an emergency?

This is not an emergency service. Call 911 or go to the nearest emergency room if you have:

  • Fever with chills, or pain in the back or side (possible kidney infection)
  • Vomiting that keeps you from holding down fluids or medicine
  • Pregnancy with fever, back pain or blood in the urine
  • Unusual confusion or drowsiness, especially in older adults
  • A baby under 3 months old with a fever of 100.4 °F (38 °C) or higher
  • Swelling of the face, lips or tongue, or hives all over after taking a medicine

Warning signs: when to go to the ER

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What medicine is used for a urinary tract infection?

When bacteria cause a urinary tract infection (UTI), the medicine that treats it is an antibiotic, and always by prescription. Over-the-counter pills for the burning do not cure the infection (more on those below). Leftover antibiotics from another illness, or ones prescribed to someone else, are not a safe substitute.

There is no single antibiotic for every UTI. The choice depends on where the infection is (the bladder or the kidneys), who you are (a woman who is not pregnant, someone who is pregnant, a man, a child), your allergies, your past infections and the medicines you already take. This page explains the commonly used antibiotic classes in general terms, and the doctor decides which one is appropriate for you, if any, after evaluating you.

For symptoms and how the visit works, see the UTI page.

The antibiotics most often used for a simple bladder infection

For simple cystitis (a bladder infection) in a woman who is not pregnant and has no other health problems, the IDSA/ESCMID guideline (infectious-disease societies of the U.S. and Europe) names these options. This is general information, not a prescription:

  • Nitrofurantoin (a well-known brand is Macrobid): one of the first-choice options for simple cystitis, taken for a few days. It concentrates in the urine but does not reach the kidney well, so it is not used for a kidney infection, and it is avoided if your kidneys do not work well. It is taken with food.
  • Trimethoprim-sulfamethoxazole (also called co-trimoxazole; a well-known brand is Bactrim): another first-line option where bacterial resistance to it is low. It is a sulfa drug: tell the doctor if you are allergic to sulfa. If you get a rash, blisters or peeling skin while taking it, stop and get care right away.
  • Fosfomycin (a well-known brand is Monurol): taken as a single dose and an alternative for simple cystitis; the guideline places it among appropriate choices, though somewhat less effective than the two above.
  • Fluoroquinolones, such as ciprofloxacin: generally not a first choice. In 2016 the FDA said that for a simple UTI this group should be reserved for patients who have no other treatment option, because of the risk of serious effects on tendons, nerves and the nervous system. More in the antibiotics guide.

Why your history or a urine culture matters before choosing

Two people with the same burning can need different medicines. The doctor asks when the symptoms started, whether there is fever or back pain, whether you could be pregnant, whether it has happened before, which antibiotics you took in recent months and what you are allergic to. That history rules out options that do not fit you.

In many women with a simple bladder infection the diagnosis is made from symptoms. In other cases it helps to confirm with a urinalysis or a urine culture, which identifies the bacteria and shows which antibiotics work against it. A culture helps most when the infection keeps coming back, when the first treatment does not work, or when there is a risk of complications. When the doctor thinks it will help, we give you a lab order for a lab near you, and she goes over the result with you.

The doctor may ask for a culture before deciding on treatment, especially in pregnancy, in men, with diabetes or a weakened immune system, or if you were already given an antibiotic and the symptoms continue.

When a UTI needs more care

Not every UTI is simple cystitis. In these cases the plan can change: a different antibiotic, a longer course, a urine culture before starting, or an in-person exam.

  • Fever, chills or pain in the back or side. These can mean the infection reached the kidneys (pyelonephritis). If you have a high fever or vomiting, or you feel very ill, go to an emergency room or call 911; do not wait for a visit.
  • Pregnancy. A UTI in pregnancy is taken seriously because it can affect the kidneys and the pregnancy. It is confirmed with a urine culture, and not every antibiotic is appropriate at every stage. If you are pregnant and have fever, back pain or blood in the urine, get in-person care.
  • Men. A UTI is less common in men and is handled more carefully: it usually calls for a urine culture and a longer course, and sometimes a look for the cause (for example, an enlarged or infected prostate).
  • Blood in the urine. It is common with cystitis but can have other causes, such as stones. See blood in urine and tell the doctor at the start of the visit.
  • Children and babies. A baby with a fever needs to be seen in person. For older children the doctor decides whether a urine test is needed.
  • A catheter, kidney stones, diabetes or a weakened immune system. These factors complicate an infection.

The over-the-counter pill for burning: what it does and does not do

Phenazopyridine is a urinary pain reliever. Some versions are sold without a prescription at the pharmacy. According to MedlinePlus, it eases pain, burning and the urgent need to urinate, but it is not an antibiotic and does not cure the infection. It can turn the urine orange-red, which is harmless. If your symptoms continue you need an evaluation; do not rely on the pain reliever alone.

How the video visit works for a UTI

Dr. Diana Nieves Castro, a general practice physician licensed in Puerto Rico, sees you in English or Spanish. Here is how it works:

  1. Request a visit and pay by card. Book your visit and choose "Doctor visit". Online doctor 24/7: you choose your time when you book.
  2. Join by video. We send you a secure link that works on your phone, tablet or computer. You need to be physically in Puerto Rico during the visit; visitors are welcome.
  3. The doctor assesses you. She reviews your symptoms and history. If appropriate, she prescribes and we send your prescription to your pharmacy. If needed, you get a lab order for a lab near you and your doctor's note. An antibiotic is not promised before the evaluation.

If you start an antibiotic: what to expect

Finish the whole course even if you feel better, and drink plenty of water. According to MedlinePlus, bladder-infection symptoms almost always go away within 24 to 48 hours of starting treatment. If you are not better by then, or you get worse, tell the doctor in a follow-up visit. If you develop swelling of the face, lips or tongue, hives or trouble breathing, get emergency care.

Common antibiotic side effects are nausea, diarrhea and rash. Severe, frequent diarrhea during or after treatment should be checked. If UTIs keep coming back, tell the doctor: she can order a urine culture and go over what is going on with you. If what you have is needing to urinate often without burning, see frequent urination.

What the visit costs

A UTI is handled in a doctor visit, with the same price for every age and no membership. There is no extra charge for a prescription, and a doctor's note after your visit is included. You are charged when you request the visit, with a full refund if the clinic can't see you. The lab and the pharmacy charge separately. See pricing. The service is run by The Health Initiative, a nonprofit.

How we care for you

  • We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you.

  • We see adults and children of all ages. Patients under 21: a parent with patria potestad (parental authority) or a legal guardian is on camera for the whole visit and shows photo ID.

  • Real-time video visit. We send you a secure video link. It works on your phone, tablet or computer.

  • If appropriate, the doctor prescribes and we send your prescription to your pharmacy.

  • You must be physically in Puerto Rico during the visit (visitors, tourists and cruise passengers are welcome).

  • In an emergency, call 911.

Frequently asked questions

What antibiotic is used for a UTI?

It depends on the case. For simple cystitis in a woman who is not pregnant, the IDSA/ESCMID guideline names nitrofurantoin, trimethoprim-sulfamethoxazole and fosfomycin, among other options. The doctor decides which one is appropriate for you, if any, based on your history, allergies and medicines.

Can a UTI go away without antibiotics?

A bacterial UTI is treated with a prescription antibiotic. Over-the-counter urinary pain relievers such as phenazopyridine ease the burning but do not cure the infection. If you have symptoms, the doctor evaluates you by video to decide what fits.

Will I get an antibiotic at a video visit?

The doctor decides after evaluating you. If appropriate, she prescribes and we send your prescription to your pharmacy. If a urine culture is needed, we give you a lab order for a lab near you. An antibiotic is not promised before the evaluation.

When should I be seen in person instead of by video?

If you have fever with chills, pain in the back or side, vomiting that keeps you from holding anything down, confusion, or you are pregnant with fever or back pain, get in-person care. The same goes for a baby with a fever. In an emergency, call 911.

How long does a bladder infection take to improve on an antibiotic?

According to MedlinePlus, symptoms almost always go away within 24 to 48 hours of starting treatment. If you are not better by then or you get worse, tell the doctor in a follow-up visit.

Can I take leftover antibiotics from a past infection?

It is not recommended. The wrong antibiotic or dose may not treat the infection and can help bacteria become resistant. Have the doctor assess you instead.

Video visit

$79· Doctor visit

Video doctor visits 24/7 — book online and choose your time right away.

Pay now, then choose your time right away. Full refund if you cancel 24 hours or more ahead.

See the cancellation policy

You can cancel for a full refund or change the time up to 24 hours before your visit. Within 24 hours you can't cancel and there's no refund. If you don't join in the first 10 minutes, there's no refund.

If you choose a time less than 24 hours away, it can't be cancelled or changed.

If the clinic can't see you, for example because of a technical problem on our side, we refund you in full.

  • Doctor licensed in Puerto Rico (24027) Verify (opens in a new tab)
  • Visits are not recorded
  • No insurance needed
  • Secure card payment (may include Apple Pay or Google Pay)

Medical care provided by Dr. Diana Nieves Castro, MD (PR license 24027)