Areas

Doctor Online in Fajardo and Ceiba, Puerto Rico: ER, Pharmacies and the Ferry

Looking for a doctor online in Fajardo, Puerto Rico, or Ceiba? Dr. Diana Nieves Castro, MD, sees patients of all ages by video at home, at your hotel or before you board the ferry. For an emergency, the verified ER is Caribbean Medical Center in Fajardo, open 24 hours for children, adults and older adults. No pharmacy counter in the area is open overnight.

Fajardo and Ceiba, Puerto Rico$79Doctor visit

Can we help by telehealth?YesWe can help by telehealth.

Is it an emergency? Call 911.

Doctor visit: $79 — Book See prices and what each includes

Pay now, then choose your time right away. Full refund if you cancel 24 hours or more ahead.

See the cancellation policy

You can cancel for a full refund or change the time up to 24 hours before your visit. Within 24 hours you can't cancel and there's no refund. If you don't join in the first 10 minutes, there's no refund.

If you choose a time less than 24 hours away, it can't be cancelled or changed.

If the clinic can't see you, for example because of a technical problem on our side, we refund you in full.

Telehealth only

We are a telehealth-only service: we have no office or clinic in this area or anywhere else in Puerto Rico. If you need to be seen in person, this guide shows where to go.

Is this an emergency?

This is not an emergency service. Call 911 or go to the nearest emergency room if you have:

Chest pain, shortness of breath or weakness on one side of the body
Seasickness with vomiting that will not stop, signs of dehydration or confusion
Someone pulled from the water who is coughing hard or struggling to breathe
A baby under 3 months with a fever

Call 911

Help lines

Warning signs: when to go to the ER

On this page (7)

Doctor online in Fajardo, Puerto Rico: when video makes sense

Fajardo has a 24-hour ER, and it is also the one Ceiba, Luquillo and ferry passengers from Culebra or Vieques rely on. For an emergency, go there or call 911. For a bad cold, a UTI, a rash, a refill or a form, a video visit saves you the trip: no driving or parking, you skip the waiting room, and the price is clear before you book.

The doctor evaluates and treats you and, if appropriate, prescribes; we send your prescription to the pharmacy you choose in Fajardo, such as the Walgreens on Calle Marginal, the latest-closing counter in town. If you need a test, she gives you an order for a lab near you. Book a video visit from Fajardo.

Searching for urgent care in Fajardo? Outside an emergency, a doctor sees you by video 24/7: we offer urgent care in Puerto Rico by video from home, your hotel or a marina in Fajardo, for fever, a sore throat, UTI symptoms, ear pain after swimming, a rash or a daily medicine you ran out of.

Before you leave home

Why a video visit

For anything that isn’t an emergency, compare what each option takes.

Why a video visit
Comparison	Video visit	Emergency room	CDT or doctor’s office
Getting there	From home: join from your phone, tablet or computer.	Drive and find parking.	Drive and find parking.
Waiting room	Skip the waiting room: join from wherever you are in Puerto Rico.	Yes, a waiting room.	Yes, a waiting room.
Hours and time	Every day, any time (Puerto Rico time). Video doctor visits 24/7 — book online and choose your time right away.	In Puerto Rico, a median of 4 h 52 min from arrival to departure for patients sent home (US: 2 h 42 min; Oct 2024–Sep 2025).^1,2	An in-person visit takes about 2 hours on average, including travel.³
Price	$79 visit · $49 follow-up · $35 forms. You see it before you pay; no insurance needed.	Depends on your insurance and on what is done.	Depends on your insurance and on what is done.
Language	Spanish or English, with the same doctor.	Depends on the place.	Depends on the place.
Prescriptions	If appropriate, the doctor prescribes and we send your prescription to your pharmacy.	Yes, if needed.	Yes, if needed.
When to go in person	If the doctor needs to examine you in person or run a test, she tells you and guides you.	In an emergency: chest pain, trouble breathing, weakness on one side or bleeding that won’t stop. Call 911.	If you need stitches, an X-ray or a test on the spot.

For problems that are not emergencies. In an emergency, call 911.

Table sources

1. CMS Care Compare, “Timely and Effective Care – State”, measure OP-18b: median time in the emergency department, arrival to departure, for patients sent home (opens in a new tab), data for Oct 2024–Sep 2025 (accessed 2026-10-02)
2. CMS Care Compare, “Timely and Effective Care – National”, measure OP-18b (US figure) (opens in a new tab), data for Oct 2024–Sep 2025 (accessed 2026-10-02)
3. Ray KN et al., “Opportunity costs of ambulatory medical care in the United States,” Am J Manag Care 2015;21(8):567-74 (US data, 2003–2010) (opens in a new tab) (accessed 2026-10-02)

We found no published source for what a patient pays at an ER or a CDT in Puerto Rico, so we give no figure.

Emergency room in Fajardo: Caribbean Medical Center

In an emergency call 911. None of these places is part of our service.

Caribbean Medical Center, Ave. Osvaldo Molina #151, Fajardo, PR 00738. Phone 787-801-0081 or 1-833-262-0081. Its website says the ER is open 24 hours, every day, and treats pediatric, adult and geriatric patients.
Centro Médico del Noreste, 404 Ave. General Valero, Fajardo (the former HIMA Fajardo). Federal hospital data (CMS) lists emergency services. Its operator, Caribbean Medical Center, gives 787-936-7600 or 787-801-0081 ext. 1300 for this hospital; CMS lists a different number (787-863-0505). The operator's page does not mention an ER or its hours, so we have not confirmed hours: call first if it is not serious.
Outside town, the next hospital ER in CMS data is Ryder Memorial in Humacao, about 16 miles in a straight line from Fajardo and about 14 from Ceiba.

Pharmacies in Fajardo: counter hours

For a prescription, what matters is the pharmacy counter, not the store. Hours as published by each pharmacy on October 2, 2026 (holidays may differ):

Walgreens, 4203 Calle Marginal, Fajardo, 787-860-1603. Counter: Mon–Fri 8 a.m.–10 p.m.; Sat–Sun 9 a.m.–9 p.m. (closed 1:30–2 p.m. on weekends). The store is open 6 a.m.–midnight.
Walgreens, 100 Calle 12, Fajardo, 787-863-1475. Counter: Mon–Sat 9 a.m.–6 p.m.; closed Sunday.
Farmacia Caridad Fajardo, 9 Calle Igualdad, 787-863-1880. Counter: Mon–Fri 7 a.m.–8 p.m., Sat 9 a.m.–7 p.m., Sun 10 a.m.–5 p.m.
Nearest 24-hour counter: Walgreens, 101 Carr 1, Caguas, 787-744-2905, about 26 miles in a straight line. It is one of Puerto Rico's five 24-hour counters and closes 1:30–2 a.m. See our 24-hour pharmacy guide.

Doctor online in Ceiba: the ferry town

Ceiba has 10,783 residents (Census, 2024), and 27.5% are 65 or older, a larger share than Fajardo's 24.6%. It has no hospital and no Walgreens. Here is what there is:

Nearest ER: Caribbean Medical Center in Fajardo, about 5 miles in a straight line from central Ceiba.
Health center in town: Clínica Familiar de Ceiba, 673 Calle Escolástico López, 787-876-2042, run by Concilio de Salud Integral de Loíza. Federal HRSA data lists 42.5 operating hours a week; it is a health center, not an ER.
Nearest pharmacy: Walgreens, 100 Calle 12, Fajardo, about 2 miles in a straight line (closed Sunday). On Sunday evening, the area's option is the Calle Marginal Walgreens, until 9 p.m.
Nearest 24-hour counter: Caguas, about 25 miles in a straight line.

Before the Culebra or Vieques ferry: seasickness

Ferries to Culebra and Vieques leave from Ceiba, according to Puerto Rico Ferry. If you get seasick, here is what the CDC advises:

Motion-sickness medicine works best taken before you set out, not once you feel sick. Some take from half an hour to several hours to work, and the patch takes 6 to 8 hours.
Sit away from the bow, where the boat moves most, and watch the horizon.
Don't read or look at your phone during the crossing, and avoid alcohol and smoking.
For children, try these measures first; the patch is not used in children.

If you get seasick easily or travel with a child, you can talk to the doctor by video the day before. She evaluates you and, if appropriate, prescribes, and we send the prescription to your pharmacy in Fajardo. Read more about seasickness and care for visitors.

Planning a longer visit to Puerto Rico? The Health Initiative also runs an in-person wellness retreat in Puerto Rico, held in English at a hacienda in Río Grande, Puerto Rico. It is a separate program from our video visits, and the exact address is shared with confirmed guests.

How a video visit works from Fajardo or Ceiba

Dr. Diana Nieves Castro, MD, is a general practice physician licensed in Puerto Rico, with several years of emergency-department experience. She sees adults and children of all ages, in English or Spanish; anyone under 21 needs a parent or legal guardian on the video, with photo ID. We send you a secure video link that works on your phone, tablet or computer. You just need to be in Puerto Rico during the visit. That includes the Fajardo marinas and the ferry terminal in Ceiba, because our Puerto Rico telehealth covers anywhere on the island.

Video doctor visits 24/7 — book online and choose your time right away. You pay when you request it, by card, or Apple Pay or Google Pay if they appear on the payment page, with a full refund if the clinic can’t see you.

Doctor visit: new problems and non-emergency urgent care, for residents and visitors.
Follow-up: a refill of a medicine you already take (non-controlled).
Forms: school or university forms.

How this page was verified

Verified on October 2, 2026: the Caribbean Medical Center ER on its official site; Centro Médico del Noreste in CMS data and on its operator's page; pharmacy counters on each Walgreens page and the Farmacias Caridad locator; the Ceiba clinic in HRSA data; population from the Census Bureau. Distances are straight lines, not drive times. We re-check these facts every quarter. For neighboring towns, see Río Grande, Luquillo and Loíza and all areas.

Urgent care by video in Fajardo and Ceiba

For urgent problems that are not emergencies, the doctor evaluates you by video from wherever you are in Puerto Rico, without driving or looking for parking. If appropriate, she prescribes and we send the prescription to your pharmacy, or she gives you a lab order.

The doctor can see you by video for:

Fever in adults and children without warning signs
Sore throat, sinus infections and colds
Urinary tract infections
Rashes, bites and sunburn
Vomiting and diarrhea without severe dehydration
Ear pain and pink eye
Mild sprains (if you need an X-ray, we refer you)

Call 911 or go to the emergency room for:

Chest pain or pressure
Trouble breathing or bluish lips
Face drooping, weakness on one side or trouble speaking
Bleeding that will not stop, a deep wound or a hard blow to the head
Fainting, confusion or seizures
A baby under 3 months with a fever
Thoughts of harming yourself: call or text 988

For problems that are not emergencies. In an emergency, call 911.

When to go to the ER: full guide · Video, CDT or ER?

How we care for you

We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you.
We see adults and children of all ages. Patients under 21: a parent with patria potestad (parental authority) or a legal guardian is on camera for the whole visit and shows photo ID.
Real-time video visit. We send you a secure video link. It works on your phone, tablet or computer.
If appropriate, the doctor prescribes and we send your prescription to your pharmacy.
You must be physically in Puerto Rico during the visit (visitors, tourists and cruise passengers are welcome).
In an emergency, call 911.

Frequently asked questions

Which ER in Fajardo is open 24 hours?

Caribbean Medical Center, Ave. Osvaldo Molina #151 (787-801-0081). Its website says the ER is open 24 hours, every day, and treats children, adults and older adults. In an emergency, call 911.

Where can I get urgent care in Fajardo?

For an emergency, go to the Caribbean Medical Center ER in Fajardo, open 24 hours per its website, or call 911. For anything that is not an emergency, such as fever, a sore throat, UTI symptoms or ear pain, the doctor sees adults and children by video wherever you are in Fajardo or Ceiba, as long as you are in Puerto Rico. See urgent care in Puerto Rico by video.

Where is the nearest ER to Ceiba?

In Fajardo: Caribbean Medical Center, about 5 miles in a straight line from central Ceiba. Ceiba has a family clinic run by Concilio de Salud Integral de Loíza, but it is not an ER.

Can I see a doctor by video before taking the ferry from Ceiba?

Yes, as long as you are in Puerto Rico. If you get seasick, book the day before: the CDC says the medicine works best taken before the trip. If appropriate, the doctor prescribes and we send your prescription to your pharmacy.

Which pharmacy in Fajardo stays open latest?

The Walgreens counter at 4203 Calle Marginal, until 10 p.m. Monday to Friday and 9 p.m. on weekends, per its page on October 2, 2026. The nearest 24-hour counter is in Caguas.

How much is a doctor visit without insurance in Fajardo?

With us, a doctor visit by video has a published price, like the follow-up and the forms visit. The price is the same for every age and you see it before you book. We do not bill insurance; we give you an itemized receipt on request.

Video visit

$79· Doctor visit

Video doctor visits 24/7 — book online and choose your time right away.

Book a visit