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Conditions

Bronchitis: symptoms, treatment and relief by video in Puerto Rico

Bronchitis is inflammation of the airways; the common kind, acute bronchitis or a chest cold, is almost always caused by a virus. It brings a cough with or without mucus that lasts less than three weeks and gets better on its own. By video, the doctor evaluates your cough, diagnoses and treats you: she recommends relief and, if appropriate, prescribes and we send your prescription to your pharmacy.

Can we help by telehealth?YesWe can help by telehealth.
$79Doctor visit

Is it an emergency? Call 911.

Pay now, then choose your time right away. Full refund if you cancel 24 hours or more ahead.

See the cancellation policy

You can cancel for a full refund or change the time up to 24 hours before your visit. Within 24 hours you can't cancel and there's no refund. If you don't join in the first 10 minutes, there's no refund.

If you choose a time less than 24 hours away, it can't be cancelled or changed.

If the clinic can't see you, for example because of a technical problem on our side, we refund you in full.

Is this an emergency?

This is not an emergency service. Call 911 or go to the nearest emergency room if you have:

  • Severe trouble breathing or shortness of breath at rest
  • Chest pain
  • Blue lips or face
  • Coughing up blood
  • Fever of 104 °F (40 °C) or higher, or confusion
  • In children: fast breathing, skin pulling in between the ribs or noisy breathing

Warning signs: when to go to the ER

At a glance

Acute bronchitis

Common symptoms

  • Cough with or without mucus
  • Tiredness
  • Congestion
  • Sore throat
  • Mild body aches
Other names
Chest cold · Bronchitis
Usual test
A chest X-ray only if the doctor suspects pneumonia
Treatment
Symptom relief; antibiotics do not help acute bronchitis
Possible complication
Pneumonia

What is bronchitis?

Acute bronchitis is inflammation of the bronchial tubes, the airways that carry air to your lungs. A virus causes it almost every time, and it often starts after a cold, the flu or COVID-19.

Symptoms last less than three weeks, and the cough is often the last thing to go. If your cough lasts longer than three weeks, or you keep getting bronchitis, the doctor looks for another cause such as asthma, allergies or acid reflux.

Acute vs chronic bronchitis. Chronic bronchitis is a different, long-term condition: a cough with mucus on most days that keeps coming back, mostly from cigarette smoke. It is a type of COPD. According to MedlinePlus, if you smoke, quitting smoking is the most important step to treat it and the best way to prevent it. If that sounds like you, the doctor evaluates you by video, gives you any lab orders you need and tells you the next step.

How we treat bronchitis by video

You see Dr. Diana Nieves Castro, MD, a general practice physician licensed in Puerto Rico (check her license), with several years of emergency-department experience. We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you. We see adults and children of all ages, in English or Spanish.

In the visit, the doctor listens to your cough, watches your breathing on camera, asks about fever and mucus, and tells bronchitis apart from pneumonia or asthma. Then she gives you a relief plan. If appropriate, the doctor prescribes and we send your prescription to your pharmacy. A doctor's note for work or school is included if you need one.

It is part of our urgent care by video. The service is run by The Health Initiative, a nonprofit, with clear prices and no membership.

Your doctor

Dr. Diana Nieves Castro, MD

General practice physician

Several years of emergency-department experience.

Founding Executive Director of The Health Initiative.

Meet the doctor

How to book your visit in 3 steps

Booking is simple:

  1. Request your visit.

    Video doctor visits 24/7 — book online and choose your time right away. Choose Doctor visit and pay by card at secure checkout. Book your visit.

  2. Get your link.

    We send you a secure video link. It works on your phone, tablet or computer. You need to be in Puerto Rico during the visit (visitors are welcome). Patients under 21 need a parent or legal guardian on camera with photo ID.

  3. See the doctor.

    The doctor evaluates, diagnoses and treats you. If appropriate, the doctor prescribes and we send your prescription to your pharmacy. If you need a test, we give you a lab order for a lab near you.

Published price: a doctor visit, no membership

A doctor visit has the same price for every age, with no membership and no insurance needed. You are charged when you request the visit, with a full refund if the clinic can’t see you. A doctor's note after your visit is included at no extra charge. See all prices.

Bronchitis symptoms

The most common symptoms of acute bronchitis are:

  • Cough with or without mucus
  • Tiredness
  • Congestion
  • Sore throat
  • Mild body aches

Bronchitis treatment, and when a test is ordered

Antibiotics? Almost never needed. Acute bronchitis is usually caused by a virus, and the CDC says antibiotics will not help you feel better, even when bacteria are involved. Taking them when they are not needed can cause side effects and adds to antibiotic resistance. That is why a Z-Pak (azithromycin) usually does not help acute bronchitis. The CDC notes that pneumonia and whooping cough can look like bronchitis, and those are usually treated with antibiotics; if the doctor finds one of them or another condition that needs treatment, she explains it and treats it.

Relief at home. The CDC recommends rest and plenty of fluids; a humidifier or steam, for example from a hot shower; saline nasal products; throat lozenges for adults and older children; and honey, only for anyone 1 year or older. Some over-the-counter medicines ease symptoms for a while; the doctor tells you which are safe for you.

Tests. Bronchitis is diagnosed from your symptoms. Pneumonia is a lung infection that tends to cause higher fever, feeling much sicker and trouble breathing; if the doctor suspects it, she gives you an order for a chest X-ray or lab tests near you. Asthma causes wheezing, shortness of breath and coughing that keep coming back. For other kinds of cough, see cough.

The CDC recommends getting care if a fever lasts more than 5 days, you cough up bloody mucus, you are short of breath, symptoms last more than 3 weeks, or you keep getting bronchitis.

Bronchitis in children

We see children of all ages, with a parent or legal guardian on camera for the whole visit. The doctor evaluates your child's cough by video and explains how to ease it. For their safety, do not give over-the-counter cough and cold medicines to children under 4, or honey to babies under 1.

See also cough and cold in children.

When to go to the ER

For your safety, call 911 or go to the emergency room if you have any of these signs. More in when to go to the ER.

  • Severe trouble breathing or shortness of breath at rest
  • Chest pain
  • Blue lips or face
  • Coughing up blood, or a fever of 104 °F (40 °C) or higher
  • In children: fast breathing, skin pulling in between the ribs, flaring nostrils or noisy breathing

Why a video visit

Why a video visit
ComparisonBy videoEmergency room
Getting thereFrom home: join from your phone, tablet or computer.Drive and find parking.
Hours and timeEvery day, any time (Puerto Rico time). Video doctor visits 24/7 — book online and choose your time right away.In Puerto Rico, a median of 4 h 52 min from arrival to departure for patients sent home (US: 2 h 42 min; Oct 2024–Sep 2025).1,2
Price$79 visit · $49 follow-up · $35 forms. You see it before you pay; no insurance needed.Depends on your insurance and on what is done.

For problems that are not emergencies. In an emergency, call 911.

How we care for you

  • We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you.

  • We see adults and children of all ages. Patients under 21: a parent with patria potestad (parental authority) or a legal guardian is on camera for the whole visit and shows photo ID.

  • Real-time video visit. We send you a secure video link. It works on your phone, tablet or computer.

  • If appropriate, the doctor prescribes and we send your prescription to your pharmacy.

  • You must be physically in Puerto Rico during the visit (visitors, tourists and cruise passengers are welcome).

  • In an emergency, call 911.

Frequently asked questions

How long does a bronchitis cough last?

Less than three weeks with acute bronchitis. If it lasts longer, the doctor checks for another cause.

Is bronchitis contagious?

The virus that causes it can spread to other people. Wash your hands often, cover your coughs and stay up to date on vaccines.

Do you need antibiotics for bronchitis?

Usually not. The CDC says antibiotics won’t help a chest cold get better, even when bacteria are involved. They are used when the doctor finds something else, such as pneumonia or whooping cough. Rest, fluids and steam ease the symptoms, which typically clear within three weeks.

Can I get antibiotics for bronchitis online?

If appropriate after the visit, the doctor prescribes and we send your prescription to your pharmacy.

How do I know if it is bronchitis or pneumonia?

Pneumonia tends to cause higher fever, feeling much sicker and trouble breathing. The doctor evaluates you by video and, if she suspects pneumonia, gives you an order for a chest X-ray.

Can I get a doctor's note for bronchitis?

Yes, if the doctor judges you need one after your visit. The doctor's note is included at no extra charge.

Related topics

About this page

Author: The Health Initiative

Medical care provided by Dr. Diana Nieves Castro, MD (PR license 24027)

Disclosure: Founding Executive Director of The Health Initiative

Published: 2026-10-02 · Updated: 2026-10-11