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RSV in adults: symptoms, care and a video doctor visit

RSV in adults who are otherwise healthy usually feels like a cold: runny nose, cough, sneezing, fever and sometimes wheezing, and it clears on its own in a week or two. It can be serious in people 75 and older and in people with heart or lung disease. We see you by video in Puerto Rico, and visitors are welcome.

Can we help by telehealth?YesWe can help by telehealth.
$79Doctor visit

Is it an emergency? Call 911.

Pay now, then choose your time right away. Full refund if you cancel 24 hours or more ahead.

See the cancellation policy

You can cancel for a full refund or change the time up to 24 hours before your visit. Within 24 hours you can't cancel and there's no refund. If you don't join in the first 10 minutes, there's no refund.

If you choose a time less than 24 hours away, it can't be cancelled or changed.

If the clinic can't see you, for example because of a technical problem on our side, we refund you in full.

Is this an emergency?

This is not an emergency service. Call 911 or go to the nearest emergency room if you have:

  • Shortness of breath or difficulty breathing
  • Bluish or gray lips, face or skin
  • Confusion or being hard to wake
  • Chest pain or pressure that does not go away
  • Asthma or COPD that does not improve with your inhaler
  • A baby with any breathing difficulty: fast breathing, ribs pulling in, grunting or pauses in breathing
  • A baby under 3 months with a temperature of 100.4 °F (38 °C) or higher

Warning signs: when to go to the ER

At a glance

RSV (respiratory syncytial virus)

Common symptoms

  • Runny nose
  • Congestion
  • Cough
  • Sneezing
  • Fever
  • Wheezing
Other names
RSV · Respiratory syncytial virus
Usual test
Nasal swab test, when needed
Treatment
Rest, fluids and fever medicine; no routine antiviral
Possible complication
Pneumonia; worsening of asthma, COPD or heart failure

What is RSV?

RSV (respiratory syncytial virus) infects the nose, throat and lungs. It spreads through droplets from coughs and sneezes, close contact, and touching your nose, eyes or mouth after touching contaminated surfaces, where the virus can live for hours. Symptoms appear 4 to 6 days after infection.

Almost every child has had it by age 2, and adults can catch it again. In a healthy adult it is usually mild. In other adults it can cause pneumonia or worsen asthma, COPD and heart failure.

How we care for RSV in adults by video

You see Dr. Diana Nieves Castro, a Puerto Rico–licensed general practice physician with several years of emergency-department experience, in English or Spanish. We evaluate, diagnose and treat: the doctor asks when your symptoms started, whether you are short of breath or wheezing, what conditions you have and what medicines you take, and watches you breathe on camera.

She tells you how to care for yourself at home and, if RSV has made your asthma or COPD worse, reviews your treatment. If appropriate, the doctor prescribes and we send your prescription to your pharmacy. If a test for RSV or another virus is needed, we give you a lab test order for a lab near you. If you need a doctor’s note for work, it is included after your visit.

Your doctor

Dr. Diana Nieves Castro, MD

General practice physician

Several years of emergency-department experience.

Founding Executive Director of The Health Initiative.

Meet the doctor

Your visit in 3 steps

Video doctor visits 24/7 — book online and choose your time right away. See how our online doctor visit works.

  1. Request your visit.

    Book a visit and choose "Doctor visit". You pay by card when you request it.

  2. See the doctor by video.

    We send you a secure video link. It works on your phone, tablet or computer.

  3. Get your plan.

    Home care, warning signs and, if appropriate, the doctor prescribes and we send your prescription to your pharmacy.

What the visit costs

A doctor visit has the same price for every age, with no membership. You pay by card when you request the visit, and you get a full refund if the clinic can’t see you. A doctor’s note is included. We do not bill insurance; the lab and the pharmacy charge separately. See all prices. The service is run by The Health Initiative, a nonprofit.

RSV symptoms in adults

According to the CDC, symptoms usually appear in stages:

  • Runny nose
  • Congestion
  • Cough
  • Sneezing
  • Fever
  • Wheezing

RSV vs a cold, the flu or COVID

In a healthy adult, RSV looks so much like a common cold that symptoms cannot tell them apart; only a test confirms it, and most of the time it does not change treatment. The flu usually starts suddenly, with high fever and body aches. For COVID-19, home tests are sold at pharmacies.

Treatment: the CDC does not routinely recommend an antiviral for RSV, and antibiotics do not work because it is a virus. It is treated with rest, plenty of fluids and acetaminophen or ibuprofen for fever and aches, as the label directs. Most infections clear on their own in a week or two.

Who should get seen early: people 75 and older; people 50 to 74 with heart or lung disease (asthma, COPD), a weakened immune system or other risk conditions; and anyone living in a long-term care facility.

To protect others: stay home, wear a mask around other people, wash your hands and do not share cups or utensils. You can go back to normal activities when, for at least 24 hours, you feel better and have had no fever without medicine; keep taking precautions for 5 more days.

The RSV vaccine

The CDC recommends an RSV vaccine for all adults 75 and older and for adults 50 to 74 at increased risk of severe RSV. It is a single dose, not a yearly vaccine, and the best time to get it is late summer or early fall, though you can get it any time of year. To protect babies, there is a vaccine during pregnancy (weeks 32 to 36) or an antibody given to the baby after birth. Vaccines and antibodies are given in person: ask your pharmacy, your healthcare provider or a vaccination center. During your visit, the doctor helps you work out whether you should get it.

RSV in babies and young children: for their safety

RSV is the most common cause of lung infections in babies and young children, and the younger the baby, the higher the risk. In young babies the only symptoms may be irritability, less activity, eating or drinking less, and pauses in breathing. According to the CDC, whooping cough can also cause pauses in breathing in babies, sometimes without a cough; the Tdap vaccine during pregnancy helps protect the baby in the first months of life.

Any breathing problem in a baby is an emergency: go to the emergency room or call [911](tel:911). Also go right away if, at any age, your child’s ribs or neck skin pull in with each breath, their nostrils flare, they grunt when breathing, their lips or face look blue, they stop breathing for moments, or they breathe more than 60 times a minute (count for a full minute while the child is calm). A baby under 3 months with a temperature of 100.4 °F (38 °C) or higher also needs the ER, as does a baby who is eating or drinking much less than usual and wetting fewer diapers.

Get your child seen in person soon if a baby 6 to 12 months old breathes more than 50 times a minute, or a child 1 to 5 years old more than 40. For cough and cold in a child who is breathing comfortably, read cough in children. Patients under 21 need a parent or legal guardian on camera for the whole visit, with ID. Never give aspirin to a child.

When to go to the ER

For your safety, go to the emergency room or call 911 if you have any of these signs. See when to go to the ER.

  • Shortness of breath or difficulty breathing
  • Bluish or gray lips, face or skin
  • Confusion or being hard to wake
  • Chest pain or pressure that does not go away
  • Asthma or COPD that does not improve with your inhaler
  • A baby with any breathing difficulty

Why a video visit

Why a video visit
ComparisonBy videoEmergency room
Getting thereFrom home: join from your phone, tablet or computer.Drive and find parking.
Hours and timeEvery day, any time (Puerto Rico time). Video doctor visits 24/7 — book online and choose your time right away.In Puerto Rico, a median of 4 h 52 min from arrival to departure for patients sent home (US: 2 h 42 min; Oct 2024–Sep 2025).1,2
Price$79 visit · $49 follow-up · $35 forms. You see it before you pay; no insurance needed.Depends on your insurance and on what is done.

For problems that are not emergencies. In an emergency, call 911.

How we care for you

  • We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you.

  • We see adults and children of all ages. Patients under 21: a parent with patria potestad (parental authority) or a legal guardian is on camera for the whole visit and shows photo ID.

  • Real-time video visit. We send you a secure video link. It works on your phone, tablet or computer.

  • If appropriate, the doctor prescribes and we send your prescription to your pharmacy.

  • You must be physically in Puerto Rico during the visit (visitors, tourists and cruise passengers are welcome).

  • In an emergency, call 911.

Frequently asked questions

What is the difference between RSV, flu and COVID?

All three are respiratory viruses with similar symptoms: fever, cough and a runny nose. RSV in adults often feels like a cold and can cause wheezing; the flu starts suddenly, with high fever and body aches; COVID-19 can change or take away your sense of taste or smell. Symptoms alone can’t tell them apart for sure: you need a test.

Is RSV dangerous for adults?

In a healthy adult it is usually mild, like a cold. It can be serious in people 75 and older, in people 50 to 74 with heart or lung disease or a weakened immune system, and in anyone living in a long-term care facility.

How long does RSV last in adults?

Most infections clear on their own in a week or two. If you become short of breath or get worse instead of better, get care.

Is there a medicine for RSV?

An antiviral is not routinely recommended, and antibiotics do not work against viruses. It is treated with rest, fluids and fever medicine. If you have asthma or COPD, the doctor reviews your treatment.

Where can I get the RSV vaccine?

Vaccines are given in person: ask your pharmacy, your healthcare provider or a vaccination center. The CDC recommends a single dose for adults 75 and older and for adults 50 to 74 at increased risk.

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