Guides
Hepatitis test in Puerto Rico: A, B and C, with a lab order
A hepatitis test in Puerto Rico is a blood test that looks for the viruses that inflame the liver. The CDC recommends that every adult be tested for hepatitis B and hepatitis C at least once, even when they feel fine. In a video visit, the doctor gives you a lab order and goes over the result with you; if it is positive, she refers you to a specialist.
Is it an emergency? Call 911.
Is this an emergency?
This is not an emergency service. Call 911 or go to the nearest emergency room if you have:
- Yellow skin or eyes with confusion, heavy drowsiness or trouble waking up
- Vomiting blood or material that looks like coffee grounds
- Black or bloody stool
- Vomiting that stops you keeping fluids down, with yellow skin or eyes
Help lines
Hepatitis A, B and C: the differences
- Hepatitis A: spreads by the fecal-oral route: close or sexual contact with someone who has it, or contaminated food and water. According to the CDC, most adults with it turn yellow (jaundice).
- Hepatitis B: spreads through blood, sex and from mother to baby. It can become chronic.
- Hepatitis C: spreads mainly through blood, such as shared needles. According to the CDC, most people who get it develop a chronic infection, and many do not look or feel sick.
Because hepatitis B and C often cause no symptoms for years, testing is the only way to know.
Who should get a hepatitis test?
According to the CDC:
- Hepatitis C: all adults 18 and older, at least once in their lifetime, and pregnant women during every pregnancy. Also anyone with risks, such as having injected drugs, having HIV or having received blood before 1992.
- Hepatitis B: all adults 18 and older, at least once in their lifetime, with a three-part panel; pregnant women, during every pregnancy. The CDC adds that anyone who asks for a hepatitis B test should get one, without having to explain their risks.
How we order your hepatitis test in Puerto Rico
You see Dr. Diana Nieves Castro, MD, a Puerto Rico–licensed general practice physician with several years of emergency-department experience, in English or Spanish.
The doctor asks about your risks, vaccines and symptoms, and gives you a lab order for a lab near you. For hepatitis C, the CDC recommends starting with an antibody test and, if it is reactive, automatically running the virus test (RNA). For hepatitis B, the three-part panel shows whether you have the infection, are protected, or were ever exposed.
It often makes sense to get an HIV test and other STI tests at the same time. If what came back high on another test was your liver enzymes, see fatty liver.
Your visit in 3 steps
Request a visit online 24/7 — we confirm your time by email or text.
- Request your visit. Book a visit and choose "Doctor visit". You pay by card when you request it.
- See the doctor by video. We send you a secure video link. It works on your phone, tablet or computer.
- Get tested. Take the order to the lab, and the doctor reviews the result with you. To understand the report, read how to read lab results.
Price
A doctor visit costs US$79, with no membership, and includes the lab order. You pay the lab for the tests. Reviewing the result is a US$49 follow-up visit. You pay by card when you request the visit, and you get a full refund if the visit can’t take place. See all prices.
If your result is positive
The doctor explains the result and refers you to a liver specialist (gastroenterologist or hepatologist) or an infectious-disease specialist. Hepatitis B and C treatment is managed by that specialist, not in our visits.
There is good news: according to the CDC, treatment cures more than 95% of people with hepatitis C, usually with pills for 8 to 12 weeks. That is why testing matters so much.
If you were exposed to hepatitis A
If you ate somewhere with a hepatitis A outbreak or live with someone who has it, according to the CDC the vaccine or immune globulin can protect you if given within 2 weeks of the exposure. That is given in person: call your doctor, your pharmacy or the Department of Health soon. Hepatitis A and B vaccines are given in person.
Free or low-cost hepatitis testing
The CDC locator, gettested.cdc.gov (opens in a new tab), lists places that offer hepatitis, HIV and STI testing, many of them free or low cost and confidential.
When to go to the ER
For your safety, go to the emergency room or call 911 if you have any of these signs. See when to go to the ER.
- Yellow skin or eyes with confusion, heavy drowsiness or trouble waking up
- Vomiting blood or material that looks like coffee grounds
- Black or bloody stool
- Vomiting that stops you keeping fluids down, with yellow skin or eyes
If the patient is under 21
If the patient is under 21, a parent or legal guardian must sign the consent, stay on camera for the whole visit and show photo ID.
How we care for you
We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you.
We see adults and children of all ages. Patients under 21: a parent with patria potestad (parental authority) or a legal guardian is on camera for the whole visit and shows photo ID.
Real-time video visit. We send you a secure video link. It works on your phone, tablet or computer.
If appropriate, the doctor prescribes and we send your prescription to your pharmacy. We do not prescribe controlled substances.
You must be physically in Puerto Rico during the visit (visitors, tourists and cruise passengers are welcome).
In an emergency, call 911.
Frequently asked questions
Who should get a hepatitis C test?
How do I get a hepatitis test if the visit is by video?
Can hepatitis C be cured?
Do you treat hepatitis B or C?
About this page
Author: The Health Initiative
Medical care provided by Dr. Diana Nieves Castro, MD (PR license 24027)
Disclosure: Founding Executive Director of The Health Initiative
Published: 2026-10-02 · Updated: 2026-10-02
Sources (6)
- CDC: Clinical Testing and Diagnosis for Hepatitis C (opens in a new tab) (accessed 2026-10-02)
- CDC: Hepatitis C Basics (opens in a new tab) (accessed 2026-10-02)
- CDC: Clinical Testing and Diagnosis for Hepatitis B (opens in a new tab) (accessed 2026-10-02)
- CDC: Hepatitis B Basics (opens in a new tab) (accessed 2026-10-02)
- CDC: Clinical Overview of Hepatitis A (opens in a new tab) (accessed 2026-10-02)
- CDC: GetTested, HIV, STI and hepatitis testing locator (opens in a new tab) (accessed 2026-10-02)
