Conditions
Migraine: symptoms, treatment and prevention by video in Puerto Rico
A migraine is a severe headache, often throbbing and on one side, that can come with nausea, vomiting and sensitivity to light and sound, and last 4 to 72 hours. By video, the doctor evaluates your attacks, diagnoses and treats you: if appropriate, she prescribes treatment for attacks and for prevention, and we send your prescription to your pharmacy.
Is it an emergency? Call 911.
Pay now, then choose your time right away. Full refund if you cancel 24 hours or more ahead.
See the cancellation policy
You can cancel for a full refund or change the time up to 24 hours before your visit. Within 24 hours you can't cancel and there's no refund. If you don't join in the first 10 minutes, there's no refund.
If you choose a time less than 24 hours away, it can't be cancelled or changed.
If the clinic can't see you, for example because of a technical problem on our side, we refund you in full.
Is this an emergency?
This is not an emergency service. Call 911 or go to the nearest emergency room if you have:
- The worst headache of your life, or a thunderclap headache that starts suddenly and peaks within 5 minutes: go to the ER
- Weakness, numbness, trouble speaking or seeing, or loss of balance, especially if you have never had these with a migraine
- Fever with a stiff neck
- A headache after a blow to the head
- Confusion, a seizure or trouble staying awake
Help lines
At a glance
Migraine
Common symptoms
- Throbbing head pain, often on one side
- Nausea or vomiting
- Sensitivity to light and sound
- Attacks that last 4 to 72 hours
- Aura: vision changes before the headache
- Other names
- Migraine headache
- Treatment
- Pain relievers or migraine-specific medicines such as triptans (sumatriptan, rizatriptan) at the start of an attack, and preventive treatment as the medical evaluation indicates
- Possible complication
- Medication-overuse headache
On this page(10)
What is a migraine?
A migraine is a kind of headache that comes in attacks. The pain often starts as a dull ache and builds over hours, and it can stop you in your tracks. Some people get an aura first: it usually starts 10 minutes to an hour before the headache and lasts no more than an hour, with vision changes such as dots, zigzag lines or flashing lights, and sometimes tingling or trouble speaking.
Migraine comes and goes over years, so it works best with a plan: treat each attack well, prevent attacks if they are frequent, and keep up with follow-up.
How we treat migraine by video
You see Dr. Diana Nieves Castro, MD, a general practice physician licensed in Puerto Rico (check her license), with several years of emergency-department experience. We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you. We see adults and children of all ages, in English or Spanish.
In the visit, the doctor asks what your attacks are like, how long they last, what sets them off and what you have tried, and checks whether the pattern fits migraine. Then she builds a plan for attacks and, if they are frequent, a preventive treatment. If appropriate, the doctor prescribes and we send your prescription to your pharmacy.
Because migraine is long-term, you can keep up your follow-up with us through chronic care. The service is run by The Health Initiative, a nonprofit, with clear prices and no membership.
Your doctor
Dr. Diana Nieves Castro, MD
General practice physician
Several years of emergency-department experience.
Founding Executive Director of The Health Initiative.
How to book your visit in 3 steps
Booking is simple:
Request your visit.
Video doctor visits 24/7 — book online and choose your time right away. Choose Doctor visit, or Follow-up visit if you only need a refill of a medicine you already take (non-controlled), and pay by card at secure checkout. Book your visit.
Get your link.
We send you a secure video link. It works on your phone, tablet or computer. You need to be in Puerto Rico during the visit (visitors are welcome). Patients under 21 need a parent or legal guardian on camera with photo ID.
See the doctor.
The doctor evaluates, diagnoses and treats you. If appropriate, the doctor prescribes and we send your prescription to your pharmacy. If you need a test, we give you a lab order for a lab near you.
Published price: a doctor visit, no membership
A doctor visit has the same price for every age, with no membership and no insurance needed. You are charged when you request the visit, with a full refund if the clinic can’t see you. A doctor's note after your visit is included at no extra charge. See all prices.
If you only need a refill of a migraine medicine you already take (non-controlled), choose the follow-up visit: anyone can book it. A review of lab results is also a follow-up visit, for existing patients. If a follow-up or forms visit turns out to need a full visit, the doctor explains why and, with your consent, you pay the difference.
Migraine symptoms
Migraine symptoms vary from person to person. The most common are:
- Throbbing head pain, often on one side
- Nausea or vomiting
- Sensitivity to light and sound
- Pain that starts as a dull ache and builds over hours
- Attacks that last 4 to 72 hours
- Aura: vision changes before the headache
- Tiredness, sweating or loss of appetite
Migraine treatment: triptans and prevention
For an attack. Attacks are treated with over-the-counter pain relievers or prescription migraine medicines such as triptans, sometimes with a medicine for nausea. They work best when taken as the pain starts. Resting in a dark, quiet room also helps.
Triptans: sumatriptan and rizatriptan. These prescription medicines stop a migraine attack once it has started; according to MedlinePlus, they do not prevent attacks or reduce how many you have. You take them at the first sign of pain. They are not for everyone: according to the FDA-approved label, they are not used if you have coronary artery disease, uncontrolled high blood pressure, a past stroke or mini-stroke, hemiplegic or basilar migraine, peripheral vascular disease, certain heart-rhythm problems, ischemic bowel disease or severe liver disease, among others, or within 24 hours of another triptan or an ergot medicine, or if you took an MAO-A inhibitor in the last 2 weeks. That is why the doctor reviews your history, your blood pressure and your other medicines, antidepressants included, before deciding.
For prevention. If you have frequent attacks, daily medicines from several groups can help prevent them (some blood pressure medicines, such as propranolol; antidepressants, such as amitriptyline; anti-seizure medicines; and medicines that act on CGRP). The doctor explains which option suits you.
Watch the painkillers. Taking pain medicine more than 3 days a week can lead to rebound headaches. If you are taking it that often, tell the doctor: it may be time for preventive treatment.
Lab tests. Migraine is diagnosed from your symptoms, with no special test. If the doctor wants to rule out another cause or check something before starting a medicine, she gives you a lab order for a lab near you and goes over the results with you. If needed, she guides you to a neurologist.
Triggers and a headache diary
Common triggers include too little or changed sleep, stress, cutting out caffeine suddenly, bright lights, loud noise and certain foods. Some people get attacks around their period. Regular sleep and mealtimes, and a diary of your attacks (when they start, how long they last, what you took), help cut them down and help the doctor pick the best treatment.
Migraine in children and teens
Migraine happens in children too, and we see children of all ages. Young children may not be able to describe sensitivity to light or noise; they may stop playing or want to lie down instead. The doctor evaluates your child by video with you on camera and explains how to treat and prevent their attacks. For their safety, a severe headache with fever and a stiff neck, or after a blow to the head, is an emergency.
When a headache means the ER
For your safety, call 911 or go to the emergency room if you have any of these signs. More in when to go to the ER.
- The worst headache of your life, or a thunderclap headache: it starts suddenly and peaks within 5 minutes
- Weakness, numbness, trouble speaking or seeing, especially if you have never had these before
- Fever with a stiff neck
- A headache after a blow to the head
- Confusion, a seizure or trouble staying awake
Why a video visit
| Comparison | By video | Emergency room |
|---|---|---|
| Getting there | From home: join from your phone, tablet or computer. | Drive and find parking. |
| Hours and time | Every day, any time (Puerto Rico time). Video doctor visits 24/7 — book online and choose your time right away. | In Puerto Rico, a median of 4 h 52 min from arrival to departure for patients sent home (US: 2 h 42 min; Oct 2024–Sep 2025).1,2 |
| Price | $79 visit · $49 follow-up · $35 forms. You see it before you pay; no insurance needed. | Depends on your insurance and on what is done. |
For problems that are not emergencies. In an emergency, call 911.
Table sources
- 1. CMS Care Compare, “Timely and Effective Care – State”, measure OP-18b: median time in the emergency department, arrival to departure, for patients sent home (opens in a new tab), data for Oct 2024–Sep 2025 (accessed 2026-10-02)
- 2. CMS Care Compare, “Timely and Effective Care – National”, measure OP-18b (US figure) (opens in a new tab), data for Oct 2024–Sep 2025 (accessed 2026-10-02)
How we care for you
We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you.
We see adults and children of all ages. Patients under 21: a parent with patria potestad (parental authority) or a legal guardian is on camera for the whole visit and shows photo ID.
Real-time video visit. We send you a secure video link. It works on your phone, tablet or computer.
If appropriate, the doctor prescribes and we send your prescription to your pharmacy.
You must be physically in Puerto Rico during the visit (visitors, tourists and cruise passengers are welcome).
In an emergency, call 911.
Frequently asked questions
What helps a migraine?
How long does a migraine last?
Can I get a refill of my triptan, such as sumatriptan or rizatriptan?
Who should not take triptans?
What is a rebound headache?
How do I know if my headache is a migraine?
What is a mild migraine?
Related topics
About this page
Author: The Health Initiative
Medical care provided by Dr. Diana Nieves Castro, MD (PR license 24027)
Disclosure: Founding Executive Director of The Health Initiative
Published: 2026-10-02 · Updated: 2026-10-11
Sources (9)
- MedlinePlus: Propranolol (opens in a new tab) (accessed 2026-10-09)
- MedlinePlus: Amitriptyline (opens in a new tab) (accessed 2026-10-09)
- MedlinePlus (NIH): Migraine (opens in a new tab) (accessed 2026-09-30)
- NINDS (NIH): Migraine (opens in a new tab) (accessed 2026-09-30)
- NICE CG150: Headaches in over 12s (opens in a new tab) (accessed 2026-09-30)
- MedlinePlus (NIH): Sumatriptan (opens in a new tab) (accessed 2026-10-09)
- MedlinePlus (NIH): Rizatriptan (opens in a new tab) (accessed 2026-10-09)
- DailyMed (NLM): Imitrex (sumatriptan) label, contraindications (opens in a new tab) (accessed 2026-10-09)
- DailyMed (NLM): Maxalt (rizatriptan) label, contraindications (opens in a new tab) (accessed 2026-10-09)
