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Doctor Online in Dorado, Puerto Rico: ER, Pharmacy Counters and Video Visits

Looking for a doctor online in Dorado, Puerto Rico? Dr. Diana Nieves Castro, MD, sees patients of all ages by video at home or wherever you are staying, as long as you are in Puerto Rico. Dorado's ER is at Doctors' Center Hospital Dorado on PR-696. The latest-closing pharmacy counter is Walgreens at 4210 Carr 693, open until 11 p.m.

Dorado, Puerto Rico$79Doctor visit

Can we help by telehealth?YesWe can help by telehealth.

Is it an emergency? Call 911.

Doctor visit: $79 — Book See prices and what each includes

Pay now, then choose your time right away. Full refund if you cancel 24 hours or more ahead.

See the cancellation policy

You can cancel for a full refund or change the time up to 24 hours before your visit. Within 24 hours you can't cancel and there's no refund. If you don't join in the first 10 minutes, there's no refund.

If you choose a time less than 24 hours away, it can't be cancelled or changed.

If the clinic can't see you, for example because of a technical problem on our side, we refund you in full.

Telehealth only

We are a telehealth-only service: we have no office or clinic in this area or anywhere else in Puerto Rico. If you need to be seen in person, this guide shows where to go.

Is this an emergency?

This is not an emergency service. Call 911 or go to the nearest emergency room if you have:

Chest pain, shortness of breath or a face drooping on one side
Someone pulled from the water who is coughing hard, struggling to breathe or confused
Confusion, fainting or hot dry skin after time in the sun
A baby under 3 months with a fever

Call 911

Help lines

Warning signs: when to go to the ER

On this page (7)

Dorado: the emergency room or a video visit

For an emergency, the ER is the right place. For anything that is not an emergency, such as a cold, a UTI, ear pain or a rash, the doctor sees you by video from home: no driving or parking, you skip the waiting room, and the price is shown before you book. Book a video visit from Dorado.

Searching for urgent care in Dorado, Puerto Rico? Outside an emergency, a doctor sees you by video 24/7: we offer urgent care in Puerto Rico by video from home or your resort room in Dorado, for fever, a sore throat, UTI symptoms, ear pain after swimming, a sunburn or a daily medicine you ran out of.

Before you leave home

Why a video visit

For anything that isn’t an emergency, compare what each option takes.

Why a video visit
Comparison	Video visit	Emergency room	CDT or doctor’s office
Getting there	From home: join from your phone, tablet or computer.	Drive and find parking.	Drive and find parking.
Waiting room	Skip the waiting room: join from wherever you are in Puerto Rico.	Yes, a waiting room.	Yes, a waiting room.
Hours and time	Every day, any time (Puerto Rico time). Video doctor visits 24/7 — book online and choose your time right away.	In Puerto Rico, a median of 4 h 52 min from arrival to departure for patients sent home (US: 2 h 42 min; Oct 2024–Sep 2025).^1,2	An in-person visit takes about 2 hours on average, including travel.³
Price	$79 visit · $49 follow-up · $35 forms. You see it before you pay; no insurance needed.	Depends on your insurance and on what is done.	Depends on your insurance and on what is done.
Language	Spanish or English, with the same doctor.	Depends on the place.	Depends on the place.
Prescriptions	If appropriate, the doctor prescribes and we send your prescription to your pharmacy.	Yes, if needed.	Yes, if needed.
When to go in person	If the doctor needs to examine you in person or run a test, she tells you and guides you.	In an emergency: chest pain, trouble breathing, weakness on one side or bleeding that won’t stop. Call 911.	If you need stitches, an X-ray or a test on the spot.

For problems that are not emergencies. In an emergency, call 911.

Table sources

1. CMS Care Compare, “Timely and Effective Care – State”, measure OP-18b: median time in the emergency department, arrival to departure, for patients sent home (opens in a new tab), data for Oct 2024–Sep 2025 (accessed 2026-10-02)
2. CMS Care Compare, “Timely and Effective Care – National”, measure OP-18b (US figure) (opens in a new tab), data for Oct 2024–Sep 2025 (accessed 2026-10-02)
3. Ray KN et al., “Opportunity costs of ambulatory medical care in the United States,” Am J Manag Care 2015;21(8):567-74 (US data, 2003–2010) (opens in a new tab) (accessed 2026-10-02)

We found no published source for what a patient pays at an ER or a CDT in Puerto Rico, so we give no figure.

Emergency room in Dorado and the nearest others

In an emergency call 911. None of these hospitals is part of our service.

Doctors' Center Hospital Dorado, 900 PR-696, Dorado, PR 00646. Phone 787-625-5050, the number on its official site, which lists it as "Emergency Care". Its hours are not published; CMS lists a different phone (787-625-9386). Call first if it is not serious.
Centro Médico Wilma N. Vázquez, Carr 2 Km 39.5, Vega Baja, 787-858-1580, with emergency services per CMS, about 9 miles in a straight line.
Bayamón Medical Center, Carr 2 Km 11.7, Bayamón, 787-620-8181, with emergency services per CMS, also about 9 miles in a straight line. See doctor in Bayamón.

Pharmacies in Dorado: the store is open all night, the counter is not

In Dorado, the Walgreens on Carr 693 is open 24 hours, but its pharmacy counter closes at 11 p.m. To fill a prescription overnight, the nearest 24-hour counter is in Bayamón. Hours as published by each pharmacy on October 2, 2026:

Walgreens, 4210 Carr 693, Dorado, 787-278-5811. Store: 24 hours. Counter: daily 7 a.m.–11 p.m. (closed 1:30–2 p.m. on weekends).
Walgreens, 7006 Carr 693, Dorado, 787-278-5812. Counter: Mon–Sat 9 a.m.–6 p.m.; closed Sunday.
Farmacia Caridad Dorado, 1 Carr 696, 787-278-2075. Counter: Mon–Fri 7 a.m.–8 p.m., Sat 9 a.m.–5 p.m., Sun 10 a.m.–5 p.m.
Nearest 24-hour counter: Walgreens, 4699 Carr 5, Bayamón, 787-799-4699, about 9 miles in a straight line. Closed 1:30–2 a.m. See our 24-hour pharmacy guide.

Community health center in Dorado

Centro de Salud Integral en Dorado, D 81 Calle C, 787-869-5900 ext. 3001, is run by Salud Integral en la Montaña. Federal HRSA data lists 42.5 operating hours a week; it is a daytime health center, not an ER. If you are a patient there and need help outside its hours with something that is not an emergency, a video visit is another option.

Staying in Dorado: beaches and sun

Dorado hosts many visitors in its coastal hotels and rentals. If you get sick during your stay, the doctor can see you by video in your room, as long as you are in Puerto Rico. See care for visitors.

The National Weather Service notes that rip currents can occur at any beach with breaking waves, and that a distant hurricane can create dangerous currents and waves even in nice weather. Check its beach forecast (opens in a new tab) before you swim. For sunburn and heat exhaustion, read sunburn and heat illness.

How we care for you by video in Dorado

Dr. Diana Nieves Castro, MD, is a general practice physician licensed in Puerto Rico, with several years of emergency-department experience. She sees adults and children of all ages, in English or Spanish; anyone under 21 needs a parent or legal guardian on the video, with photo ID. She evaluates, diagnoses and treats; if needed, she gives you a lab order for a lab near you. If appropriate, the doctor prescribes and we send your prescription to your pharmacy in Dorado. Dorado residents and resort guests use the same online clinic for Puerto Rico.

We send you a secure video link that works on your phone, tablet or computer. Video doctor visits 24/7 — book online and choose your time right away. You are charged when you request it, with a full refund if the clinic can’t see you; pay by card, or Apple Pay or Google Pay if they appear on the payment page.

Doctor visit: a new problem or non-emergency urgent care.
Follow-up: a refill of a medicine you already take (non-controlled).
Forms: school or university forms.

How this page was verified

Verified on October 2, 2026: Doctors' Center Dorado on its official locations page and in CMS data; pharmacy counters on each Walgreens page and the Farmacias Caridad locator; the health center in HRSA data. Dorado has 35,867 residents and 20.1% are 65 or older (Census, 2024). Distances are straight lines, not drive times. We re-check these facts every quarter. For Toa Baja and Toa Alta, see doctor in Toa Baja; for everywhere else, all areas.

Urgent care by video in Dorado

For urgent problems that are not emergencies, the doctor evaluates you by video from wherever you are in Puerto Rico, without driving or looking for parking. If appropriate, she prescribes and we send the prescription to your pharmacy, or she gives you a lab order.

The doctor can see you by video for:

Fever in adults and children without warning signs
Sore throat, sinus infections and colds
Urinary tract infections
Rashes, bites and sunburn
Vomiting and diarrhea without severe dehydration
Ear pain and pink eye
Mild sprains (if you need an X-ray, we refer you)

Call 911 or go to the emergency room for:

Chest pain or pressure
Trouble breathing or bluish lips
Face drooping, weakness on one side or trouble speaking
Bleeding that will not stop, a deep wound or a hard blow to the head
Fainting, confusion or seizures
A baby under 3 months with a fever
Thoughts of harming yourself: call or text 988

For problems that are not emergencies. In an emergency, call 911.

When to go to the ER: full guide · Video, CDT or ER?

How we care for you

We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you.
We see adults and children of all ages. Patients under 21: a parent with patria potestad (parental authority) or a legal guardian is on camera for the whole visit and shows photo ID.
Real-time video visit. We send you a secure video link. It works on your phone, tablet or computer.
If appropriate, the doctor prescribes and we send your prescription to your pharmacy.
You must be physically in Puerto Rico during the visit (visitors, tourists and cruise passengers are welcome).
In an emergency, call 911.

Frequently asked questions

Which emergency room serves Dorado?

Doctors' Center Hospital Dorado, 900 PR-696, phone 787-625-5050. Its hours are not published. The next ERs in CMS data are in Vega Baja (Centro Médico Wilma N. Vázquez) and Bayamón. In an emergency, call 911.

Where can I get urgent care in Dorado, Puerto Rico?

For an emergency, go to the Doctors' Center Hospital Dorado ER on PR-696 or call 911. For anything that is not an emergency, such as fever, a sore throat, UTI symptoms or a sunburn, the doctor sees adults and children by video wherever you are in Dorado, as long as you are in Puerto Rico. See urgent care in Puerto Rico by video.

Is there a 24-hour pharmacy in Dorado?

The Walgreens store at 4210 Carr 693 is open 24 hours, but its counter is open 7 a.m.–11 p.m., per its page on October 2, 2026. The nearest 24-hour counter is Walgreens at 4699 Carr 5 in Bayamón.

What can the doctor treat by video from Dorado?

Problems that are not emergencies, at any age: a cold, a urinary infection, ear pain, a rash, a sunburn or a refill of a medicine you already take (non-controlled). She evaluates, diagnoses and treats; if appropriate, she prescribes and we send the prescription to your pharmacy. A doctor visit has a published price.

I am on vacation in Dorado: can a doctor see me at my hotel?

Yes, by video, as long as you are in Puerto Rico. A doctor visit has a published price, the same for every age. If appropriate, the doctor prescribes and we send your prescription to a pharmacy in Dorado.

Video visit

$79· Doctor visit

Video doctor visits 24/7 — book online and choose your time right away.

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