Areas
Doctor Online in Manati, Puerto Rico: ERs, Pharmacy Counters and Video Visits
Looking for a doctor online in Manati, Puerto Rico? Dr. Diana Nieves Castro, MD, sees patients of all ages by video at home, as long as you are in Puerto Rico. For an emergency, Manatí has two hospitals; Manatí Medical Center has an adult ER, a pediatric ER and an obstetric ER. There is no 24-hour pharmacy counter in town: the nearest is in Bayamón.
Is it an emergency? Call 911.
Video only
We are a telehealth-only service: we have no office or clinic in this area or anywhere else in Puerto Rico. If you need to be seen in person, this guide shows where to go.
Is this an emergency?
This is not an emergency service. Call 911 or go to the nearest emergency room if you have:
- Pregnancy with bleeding or leaking fluid, severe belly pain or the baby moving less
- Chest pain, shortness of breath or weakness on one side of the body
- A very listless child, a child working hard to breathe or not drinking
- A baby under 3 months with a fever
Help lines
Manatí: when to go to the ER and when video is enough
In an emergency, the ER is the right place: Manatí Medical Center has an adult ER, a pediatric ER and an obstetric ER (phone numbers below). But for a cold, a UTI, a sore throat, a rash or a refill, the doctor sees you by video from Manatí: no driving or parking, you skip the waiting room, and the price is clear before you book. Book a video visit from Manatí, US$79.
Before you leave home
Why a video visit
For anything that isn’t an emergency, compare what each option takes.
| Comparison | Video visit | Emergency room | CDT or doctor’s office |
|---|---|---|---|
| Getting there | From home: join from your phone, tablet or computer. | Drive and find parking. | Drive and find parking. |
| Waiting room | Skip the waiting room: join from wherever you are in Puerto Rico. | Yes, a waiting room. | Yes, a waiting room. |
| Hours and time | We do not publish a wait time. Request a visit online 24/7 — we confirm your time by email or text. | In Puerto Rico, a median of 4 h 52 min from arrival to departure for patients sent home (US: 2 h 42 min; Oct 2024–Sep 2025).1,2 | An in-person visit takes about 2 hours on average, including travel.3 |
| Price | US$79 visit · US$49 follow-up · US$35 forms. You see it before you pay; no insurance needed. | Depends on your insurance and on what is done. | Depends on your insurance and on what is done. |
| Language | Spanish or English, with the same doctor. | Depends on the place. | Depends on the place. |
| Prescriptions | If appropriate, the doctor prescribes and we send your prescription to your pharmacy. | Yes, if needed. | Yes, if needed. |
| When to go in person | If the doctor needs to examine you in person or run a test, she tells you and guides you. | In an emergency: chest pain, trouble breathing, weakness on one side or bleeding that won’t stop. Call 911. | If you need stitches, an X-ray or a test on the spot. |
For problems that are not emergencies. In an emergency, call 911.
Table sources
- 1. CMS Care Compare, “Timely and Effective Care – State”, measure OP-18b: median time in the emergency department, arrival to departure, for patients sent home (opens in a new tab), data for Oct 2024–Sep 2025 (accessed 2026-10-02)
- 2. CMS Care Compare, “Timely and Effective Care – National”, measure OP-18b (US figure) (opens in a new tab), data for Oct 2024–Sep 2025 (accessed 2026-10-02)
- 3. Ray KN et al., “Opportunity costs of ambulatory medical care in the United States,” Am J Manag Care 2015;21(8):567-74 (US data, 2003–2010) (opens in a new tab) (accessed 2026-10-02)
We found no published source for what a patient pays at an ER or a CDT in Puerto Rico, so we give no figure.
Emergency rooms in Manatí
In an emergency call 911. None of these hospitals is part of our service.
Manatí Medical Center Dr. Otero López, Carr 668, Calle Hernández Carrión, Urb. Atenas, Manatí, PR 00674. Phone 787-621-3700. Its site lists three ERs: adult (ext. 1567), pediatric (ext. 1282) and obstetric-gynecologic (ext. 5018). It does not publish ER hours.
Doctors' Center Hospital Manatí, Marginal Carr 2 Km 47.7, Manatí. CMS data lists emergency services (CMS phone 787-853-3322). Its official site has no separate ER entry, so we have not confirmed hours: call first if it is not serious.
Outside town: Centro Médico Wilma N. Vázquez, Carr 2 Km 39.5, Vega Baja, 787-858-1580, with emergency services per CMS, about 5 miles in a straight line. To the west, see doctor in Arecibo.
Pregnant in Manatí: when to use the obstetric ER
Manatí Medical Center's separate obstetric ER matters for pregnant women in the area. The CDC lists warning signs that need care right away, including: vaginal bleeding or leaking fluid, severe belly pain that does not go away, the baby moving less or stopping, a headache that will not go away or gets worse, vision changes, extreme swelling of the face or hands, a fever of 100.4 °F or higher and trouble breathing. That is in person: call 911 or go to the ER.
For other problems during pregnancy, such as a cold, a UTI or heartburn, the doctor can evaluate you by video and, if appropriate, prescribe with your pregnancy in mind, or give you a lab order. Always coordinate with your obstetrician. See urinary tract infection.
Pharmacies in Manatí: open until 10 p.m. on weekdays
Pharmacy counter hours as published by each pharmacy on October 2, 2026:
Walgreens, 10 Carr 149, Manatí, 787-884-0404. Counter: Mon–Fri 8 a.m.–10 p.m.; Sat–Sun 9 a.m.–6 p.m. (closed 1:30–2 p.m. on weekends). The store is open 6 a.m.–midnight.
Farmacia Caridad Manatí, 88 Carr 2, 787-854-8450. Counter: Mon–Fri 7 a.m.–7 p.m., Sat 10 a.m.–5 p.m., Sun 11 a.m.–5 p.m.
Nearest 24-hour counter: Walgreens, 4699 Carr 5, Bayamón, 787-799-4699, about 20 miles in a straight line; closed 1:30–2 a.m. See our 24-hour pharmacy guide.
On weekends both Manatí counters close at 6 p.m. or earlier. If the doctor prescribes on a Saturday afternoon, choose your pharmacy by its hours.
Manatí's older population
Manatí has 38,637 residents, and 26.3% are 65 or older (Census, 2024), up from 23.4% in 2020. If you care for a parent with high blood pressure or diabetes, the doctor can see your relative by video, review home readings, refill medicines they already take and give a lab order when needed. See chronic care and prescription refills.
How a video visit works from Manatí
Dr. Diana Nieves Castro, MD, is a general practice physician licensed in Puerto Rico, with several years of emergency-department experience. She sees adults and children of all ages, in English or Spanish; anyone under 21 needs a parent or legal guardian on the video, with photo ID. She evaluates, diagnoses and treats. If appropriate, the doctor prescribes and we send your prescription to your pharmacy. We do not prescribe controlled substances.
We send you a secure video link that works on your phone, tablet or computer. Request a visit online 24/7 — we confirm your time by email or text. You are charged when you request it, with a full refund if the visit can't happen; pay by card, or Apple Pay or Google Pay if they appear on the payment page.
- Doctor visit, US$79: a new problem or non-emergency urgent care.
- Follow-up, US$49: a refill of a medicine you already take.
- Forms, US$35: school, university or job forms.
How this page was verified
Verified on October 2, 2026: Manatí Medical Center on its official site and in CMS data; Doctors' Center Manatí in CMS data; pharmacy counters on the Walgreens page and the Farmacias Caridad locator; population from the Census Bureau. Distances are straight lines, not drive times. We re-check these facts every quarter. See also all areas.
How we care for you
We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you.
We see adults and children of all ages. Patients under 21: a parent with patria potestad (parental authority) or a legal guardian is on camera for the whole visit and shows photo ID.
Real-time video visit. We send you a secure video link. It works on your phone, tablet or computer.
If appropriate, the doctor prescribes and we send your prescription to your pharmacy. We do not prescribe controlled substances.
You must be physically in Puerto Rico during the visit (visitors, tourists and cruise passengers are welcome).
In an emergency, call 911.
Frequently asked questions
Which ERs does Manatí Medical Center have?
How long do people spend in an ER in Puerto Rico?
Is there a 24-hour pharmacy in Manatí?
How much is a video visit from Manatí?
About this page
Author: The Health Initiative
Medical care provided by Dr. Diana Nieves Castro, MD (PR license 24027)
Disclosure: Founding Executive Director of The Health Initiative
Published: 2026-10-02 · Updated: 2026-10-02
Sources (10)
- Manatí Medical Center: emergency rooms (Spanish) (opens in a new tab) (accessed 2026-10-02)
- CMS: Hospital General Information (Puerto Rico) (opens in a new tab) (accessed 2026-10-02)
- CMS: Timely and Effective Care, state values (OP-18b) (opens in a new tab) (accessed 2026-10-02)
- CMS: Timely and Effective Care, national values (OP-18b) (opens in a new tab) (accessed 2026-10-02)
- CMS Care Compare: Manati Medical Center Dr Otero Lopez (400114) (opens in a new tab) (accessed 2026-10-02)
- Walgreens, 10 Carr 149, Manatí: hours (opens in a new tab) (accessed 2026-10-02)
- Walgreens, 4699 Carr 5, Bayamón: 24-hour pharmacy (opens in a new tab) (accessed 2026-10-02)
- Farmacias Caridad: store locator (opens in a new tab) (accessed 2026-10-02)
- CDC: urgent maternal warning signs (opens in a new tab) (accessed 2026-10-02)
- U.S. Census Bureau: municipio population estimates, 2020–2024 (opens in a new tab) (accessed 2026-10-02)