Areas
Online Doctor in North Central Puerto Rico: Barceloneta, Florida, Ciales and Morovis
If you need an online doctor in north central Puerto Rico, Dr. Diana Nieves Castro, MD, sees patients of all ages by video in Barceloneta, Florida, Ciales and Morovis. None of these four towns has a hospital: for an emergency, the verified ERs are in Manatí and Vega Baja. The nearest 24-hour pharmacy counter is 15 miles or more away in a straight line.
Is it an emergency? Call 911.
Video only
We are a telehealth-only service: we have no office or clinic in this area or anywhere else in Puerto Rico. If you need to be seen in person, this guide shows where to go.
Is this an emergency?
This is not an emergency service. Call 911 or go to the nearest emergency room if you have:
- Chest pain, shortness of breath or stroke signs (facial droop, arm weakness, slurred speech)
- An older adult who is confused, has a high fever or cannot get up
- Dengue with severe belly pain, nonstop vomiting or bleeding
- A baby under 3 months with a fever
Help lines
Which hospitals and pharmacies serve the area, and why
Barceloneta, Florida, Ciales and Morovis have no hospital of their own. In an emergency, people here head down to Route 2: to Manatí, which has two hospitals with emergency services in federal hospital data (CMS), and to Vega Baja. From Florida, the Utuado hospital is about 12 miles away in a straight line.
Pharmacies follow the same pattern. Barceloneta and Morovis have a Walgreens, but neither counter is open overnight. Puerto Rico's only 24-hour pharmacy counters are five Walgreens, in Guaynabo, Bayamón, Caguas, Cayey and Ponce; the nearest to this area is Bayamón. For anything that is not an emergency, a video visit saves you that trip.
Before you leave home
Why a video visit
For anything that isn’t an emergency, compare what each option takes.
| Comparison | Video visit | Emergency room | CDT or doctor’s office |
|---|---|---|---|
| Getting there | From home: join from your phone, tablet or computer. | Drive and find parking. | Drive and find parking. |
| Waiting room | Skip the waiting room: join from wherever you are in Puerto Rico. | Yes, a waiting room. | Yes, a waiting room. |
| Hours and time | We do not publish a wait time. Request a visit online 24/7 — we confirm your time by email or text. | In Puerto Rico, a median of 4 h 52 min from arrival to departure for patients sent home (US: 2 h 42 min; Oct 2024–Sep 2025).1,2 | An in-person visit takes about 2 hours on average, including travel.3 |
| Price | US$79 visit · US$49 follow-up · US$35 forms. You see it before you pay; no insurance needed. | Depends on your insurance and on what is done. | Depends on your insurance and on what is done. |
| Language | Spanish or English, with the same doctor. | Depends on the place. | Depends on the place. |
| Prescriptions | If appropriate, the doctor prescribes and we send your prescription to your pharmacy. | Yes, if needed. | Yes, if needed. |
| When to go in person | If the doctor needs to examine you in person or run a test, she tells you and guides you. | In an emergency: chest pain, trouble breathing, weakness on one side or bleeding that won’t stop. Call 911. | If you need stitches, an X-ray or a test on the spot. |
For problems that are not emergencies. In an emergency, call 911.
Table sources
- 1. CMS Care Compare, “Timely and Effective Care – State”, measure OP-18b: median time in the emergency department, arrival to departure, for patients sent home (opens in a new tab), data for Oct 2024–Sep 2025 (accessed 2026-10-02)
- 2. CMS Care Compare, “Timely and Effective Care – National”, measure OP-18b (US figure) (opens in a new tab), data for Oct 2024–Sep 2025 (accessed 2026-10-02)
- 3. Ray KN et al., “Opportunity costs of ambulatory medical care in the United States,” Am J Manag Care 2015;21(8):567-74 (US data, 2003–2010) (opens in a new tab) (accessed 2026-10-02)
We found no published source for what a patient pays at an ER or a CDT in Puerto Rico, so we give no figure.
Emergency rooms for north central Puerto Rico
In an emergency call 911. None of these places is affiliated with us. Distances are straight lines, not drive times.
Manatí Medical Center Dr. Otero López, PR-668, Calle Hernández Carrión, Urb. Atenas, Manatí. Phone 787-621-3700. Its site lists an adult ER (ext. 1567), a pediatric ER (ext. 1282) and an OB-GYN ER (ext. 5018). About 4 miles from Barceloneta and 7 from Florida and Ciales. See our Manatí guide.
Doctors' Center Hospital Manatí, Marginal Route 2, Km 47.7, Manatí. CMS phone 787-853-3322. CMS lists emergency services; no hours are published.
Centro Médico Wilma N. Vázquez, Route 2 Km 39.5, Bo. Algarrobo, Vega Baja. Phone 787-858-1580. ER per CMS; hours unconfirmed. It is the closest hospital to Morovis, about 8 miles away.
ER or video visit?
For problems that are not emergencies, a video visit happens from home: no drive down to Route 2, no parking, and you skip the waiting room. Prices shown before you pay: doctor visit US$79, follow-up or refill US$49, forms US$35. In an emergency, call 911.
Online doctor in Barceloneta
Barceloneta has 22,413 residents (Census, 2024) and is the town in this area closest to a hospital: Manatí Medical Center is about 4 miles away in a straight line. It is also the only one of the four with two pharmacy chains.
- Nearest ER: Manatí Medical Center, adults and children, 787-621-3700. Next, Wilma N. Vázquez in Vega Baja, about 9 miles.
- Health center: Atlantic Medical Center, Route 2 Km 57.8, Bo. Florida Afuera, 787-846-4412 ext. 221. Federal HRSA data list it at 168 hours a week, but we found no operator page confirming an ER or its hours: call first.
- Walgreens, 2 Carr 140, 787-846-6829. Pharmacy counter: Mon–Fri 8 a.m.–8 p.m., Sat 9 a.m.–6 p.m., Sun 10 a.m.–3 p.m.; closed 1:30–2 p.m. on weekdays and Saturday. Store: 6 a.m.–12 a.m.
- Farmacia Caridad Prime Outlets, Route 2 Km 54.6, 787-786-6385. Counter: Mon–Sat 8 a.m.–9 p.m., Sun 9 a.m.–6 p.m. It is the area's latest counter on Sundays.
- Nearest 24-hour pharmacy counter: Walgreens, 4699 Route 5, Bayamón, 787-799-4699, about 24 miles. Closed 1:30–2 a.m.
Online doctor in Florida
Florida is the smallest town here, with 11,425 residents (Census, 2024), and it has no chain pharmacy. It sits inland, between Barceloneta and the mountains, so it has two hospitals at similar distances in opposite directions.
- Nearest ERs: Manatí Medical Center, 787-621-3700, about 7 miles in a straight line, and Hospital Metropolitano de la Montaña in Utuado (per CMS, no published hours, 787-933-1100), about 12 miles. See the Central Mountains region.
- Health center in town: Florida RHI Project, 3 Calle Antonio Alcázar, 787-822-2170 ext. 222, run by Centro de Servicios Primarios de Salud. HRSA lists 101 operating hours a week; it is a health center, not an ER.
- There is no Walgreens in Florida. The nearest is 2 Carr 140 in Barceloneta, about 5 miles away: counter Mon–Fri 8 a.m.–8 p.m., Sunday until 3 p.m.
- Nearest 24-hour pharmacy counter: Florida is almost equidistant from two, about 24 miles each in a straight line: Walgreens, 2979 Ave Emilio Fagot, Ponce (787-841-7400), and Walgreens, 4699 Route 5, Bayamón.
Online doctor in Ciales
Ciales has the oldest population in the area: 26.8% of its 16,698 residents are 65 or older, up from 21.9% in 2020 (Census). If you care for an older parent, a video visit from home means not taking them out for a cold, a urinary infection or a prescription refill.
- Nearest ERs: Manatí Medical Center, 787-621-3700, about 7 miles in a straight line, and Centro Médico Wilma N. Vázquez in Vega Baja, 787-858-1580, about 9.
- Health center in town: PryMed Medical Care, 13 Route 149, 787-871-0601. HRSA lists 112 operating hours a week; HRSA does not describe it as an ER.
- There is no Walgreens in Ciales. The nearest is 200 Carr 137 in Morovis, about 5 miles away; its counter is open Sundays 10 a.m.–6 p.m.
- Nearest 24-hour pharmacy counter: Walgreens, 4699 Route 5, Bayamón, about 19 miles.
Online doctor in Morovis
Morovis is the largest town here, with 28,230 residents (Census, 2024), and the closest to a 24-hour counter: Bayamón is about 15 miles away in a straight line. Its nearest hospital is not in Manatí but in Vega Baja.
- Nearest ERs: Centro Médico Wilma N. Vázquez, Vega Baja, 787-858-1580, about 8 miles; Manatí Medical Center, about 9.
- Health center in town: Morovis Community Health Center, Calle Patrón #2, 787-862-3000. HRSA lists 168 hours a week and its site includes an emergency room among its services, but it does not publish the hours. Call first.
- Walgreens, 200 Carr 137, 787-862-0104. Pharmacy counter: Mon–Fri 8 a.m.–8 p.m., Sat 9 a.m.–6 p.m., Sun 10 a.m.–6 p.m.; closed 1:30–2 p.m. Store: 7 a.m.–11 p.m.
- Nearest 24-hour pharmacy counter: Walgreens, 4699 Route 5, Bayamón, 787-799-4699.
How the doctor sees you at home in this area
Dr. Diana Nieves Castro, MD, is a general practice physician licensed in Puerto Rico, with several years of emergency-department experience. She sees adults and children of all ages, in English or Spanish. She evaluates, diagnoses and treats; if needed, she gives you a lab order for a lab near you. If appropriate, the doctor prescribes and we send your prescription to your pharmacy, such as the Walgreens in Barceloneta or Morovis. We do not prescribe controlled substances.
We send you a secure video link; it works on your phone, tablet or computer. Anyone under 21 needs a parent or legal guardian on the video, with photo ID. Request a visit online 24/7 — we confirm your time by email or text. Your card is charged when you request the visit (Apple Pay or Google Pay if they appear on the payment page), with a full refund if the visit can't happen.
- Doctor visit, US$79: new problems and non-emergency urgent care.
- Follow-up, US$49: a refill of a medicine you already take.
- Forms, US$35: school, university or job forms.
Dengue, and how this page was checked
The Puerto Rico Department of Health's week 37 report (published September 23, 2026) shows, for weeks 1–37 of 2026, 6 dengue cases in Ciales, 3 in Morovis, 2 in Florida and 1 in Barceloneta, against 922 island-wide. Use repellent and learn the dengue warning signs.
Verified on October 2, 2026: hospitals in CMS data and on Manatí Medical Center's site; pharmacy counters on each Walgreens page and the Farmacias Caridad locator; health centers in HRSA data; population from the Census Bureau. We re-check these every quarter. See also Vega Baja and Vega Alta, Arecibo and all areas.
How we care for you
We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you.
We see adults and children of all ages. Patients under 21: a parent with patria potestad (parental authority) or a legal guardian is on camera for the whole visit and shows photo ID.
Real-time video visit. We send you a secure video link. It works on your phone, tablet or computer.
If appropriate, the doctor prescribes and we send your prescription to your pharmacy. We do not prescribe controlled substances.
You must be physically in Puerto Rico during the visit (visitors, tourists and cruise passengers are welcome).
In an emergency, call 911.
Frequently asked questions
Where is the nearest ER to Barceloneta?
Is there a 24-hour pharmacy in Barceloneta, Ciales or Morovis?
Can a doctor see me by video in Florida or Ciales?
How much does a video visit cost?
About this page
Author: The Health Initiative
Medical care provided by Dr. Diana Nieves Castro, MD (PR license 24027)
Disclosure: Founding Executive Director of The Health Initiative
Published: 2026-10-02 · Updated: 2026-10-02
Sources (15)
- CMS: Hospital General Information, Puerto Rico (emergency services, phones) (opens in a new tab) (accessed 2026-10-02)
- CMS: Timely and Effective Care, state values (OP-18b) (opens in a new tab) (accessed 2026-10-02)
- CMS: Timely and Effective Care, national values (OP-18b) (opens in a new tab) (accessed 2026-10-02)
- Manatí Medical Center: emergency rooms and phone numbers (Spanish) (opens in a new tab) (accessed 2026-10-02)
- Morovis Community Health Center: services (Spanish) (opens in a new tab) (accessed 2026-10-02)
- HRSA: Health Center Service Delivery Sites (operating hours per week) (opens in a new tab) (accessed 2026-10-02)
- Walgreens, 2 Carr 140, Barceloneta: store and pharmacy hours (opens in a new tab) (accessed 2026-10-02)
- Walgreens, 200 Carr 137, Morovis: store and pharmacy hours (opens in a new tab) (accessed 2026-10-02)
- Walgreens, 4699 Route 5, Bayamón: 24-hour pharmacy (opens in a new tab) (accessed 2026-10-02)
- Walgreens, 2979 Ave Emilio Fagot, Ponce: 24-hour pharmacy (opens in a new tab) (accessed 2026-10-02)
- Farmacias Caridad: store locator (pharmacy counter hours) (opens in a new tab) (accessed 2026-10-02)
- U.S. Census Bureau: municipio population estimates by age, 2020–2024 (opens in a new tab) (accessed 2026-10-02)
- U.S. Census Bureau: 2024 Gazetteer place points (for straight-line distances) (opens in a new tab) (accessed 2026-10-02)
- Ray et al., Opportunity costs of ambulatory medical care in the United States (Am J Manag Care, 2015) (opens in a new tab) (accessed 2026-10-02)
- PR Department of Health: arboviral surveillance, week 37 of 2026 (Spanish) (opens in a new tab) (accessed 2026-10-02)
