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Conditions

Enlarged prostate: symptoms, treatment and refills by video

An enlarged prostate (benign prostatic hyperplasia, BPH) is the most common prostate problem in men over 50, and it is not cancer. It causes a weak stream, needing to pee often and getting up at night. The doctor evaluates you by video, gives you a lab order if needed and, if appropriate, prescribes and we send your prescription to your pharmacy.

Can we help by telehealth?YesWe can help by telehealth.
US$79Doctor visit

Is this an emergency?

This is not an emergency service. Call 911 or go to the nearest emergency room if you have:

  • You cannot pee at all
  • Painful, frequent and urgent need to pee, with fever and chills
  • Blood or clots in your urine
  • Severe pain or discomfort in your lower belly or urinary tract

Warning signs: when to go to the ER

At a glance

Enlarged prostate (BPH)

Common symptoms

  • Trouble starting to pee or emptying your bladder
  • A weak or interrupted stream, or dribbling at the end
  • Getting up at night to pee
  • Needing to pee often or urgently
  • Pain when you pee
Other names
Benign prostatic hyperplasia · BPH
Usual test
Urinalysis and, after a shared decision, PSA, by lab order
Treatment
Lifestyle changes and, if appropriate, alpha blockers or 5-alpha reductase inhibitors
Possible complication
Being unable to pee (acute urinary retention), infections and bladder stones

What is an enlarged prostate?

The prostate is a gland that wraps around the urethra, the tube urine flows through. It grows with age, and as it grows it can squeeze the urethra and make it hard to pee. That is why many men need to pee often, especially at night. According to the NIH, that is benign prostatic hyperplasia (BPH): growth that is not cancer.

According to the NIH, BPH is the most common prostate problem in men over 50: it affects 5% to 6% of men aged 40 to 64, and 29% to 33% of men 65 and older. It rarely causes symptoms before 40.

Enlarged prostate? Talk to the doctor by video

The doctor evaluates you by video, guides you on what to do and, if appropriate, prescribes and we send your prescription to your pharmacy.

Why a video visit
ComparisonBy videoEmergency room
Getting thereFrom home: join from your phone, tablet or computer.Drive and find parking.
Hours and timeWe do not publish a wait time. Request a visit online 24/7 — we confirm your time by email or text.In Puerto Rico, a median of 4 h 52 min from arrival to departure for patients sent home (US: 2 h 42 min; Oct 2024–Sep 2025).1,2
PriceUS$79 visit · US$49 follow-up · US$35 forms. You see it before you pay; no insurance needed.Depends on your insurance and on what is done.

For problems that are not emergencies. In an emergency, call 911.

How we care for an enlarged prostate by video

You see Dr. Diana Nieves Castro, MD, a Puerto Rico–licensed general practice physician with several years of emergency-department experience, in English or Spanish.

The doctor asks about your symptoms, how often you get up at night, whether it burns or there is blood, and what medicines you take, because, according to the NIH, some make symptoms worse (such as cold-medicine decongestants and antihistamines). If needed, we give you a lab order for a urinalysis, kidney function and, if you decide on it together, a PSA. If appropriate, the doctor prescribes and we send your prescription to your pharmacy.

A prostate exam, ultrasound and other bladder tests are done in person: if you need them, the doctor refers you to a urologist. If you already take a prostate medicine and are running out, a prescription refill is a US$49 follow-up visit.

Your doctor

Dr. Diana Nieves Castro, MD

General practice physician

Several years of emergency-department experience.

Founding Executive Director of The Health Initiative.

Meet the doctor

Your visit in 3 steps

Request a visit online 24/7 — we confirm your time by email or text See how our online doctor visit works.

  1. Request your visit.

    Book a visit and choose "Doctor visit", or "Follow-up visit" if you only need a refill.

  2. See the doctor by video.

    We send you a secure video link. It works on your phone, tablet or computer.

  3. Get your plan.

    If appropriate, the doctor prescribes and we send your prescription to your pharmacy. If needed, you get a lab order or a referral.

Price

A doctor visit costs US$79, with no membership. A refill of a medicine you already take is a US$49 follow-up visit. You pay by card when you request the visit, and you get a full refund if the visit can’t take place. The lab charges for tests separately. See all prices.

Video visit

Doctor visit

US$79

For a new problem, urgent care (non-emergencies), primary care, children, birth control, STIs, skin and acne, and visitors. Includes a doctor's note if you need one.

  • You’re charged when you request the visit.
  • Full refund if the visit can’t take place

Enlarged prostate symptoms

According to the NIH, the most common symptoms are:

  • Trouble starting to pee or emptying your bladder
  • A weak or interrupted stream, or dribbling at the end
  • Getting up at night to pee
  • Needing to pee often or urgently
  • Pain when you pee

Treatment, and when a PSA is ordered

According to the NIH, lifestyle changes help: drink less before going out or going to bed, cut back on alcohol and caffeine, and stay active. There are two main kinds of medicine: ones that relax the muscles of the bladder neck and prostate (alpha blockers) and ones that stop the prostate growing or shrink it (5-alpha reductase inhibitors). The doctor decides with you whether one fits. Some cases need a procedure with a urologist.

The PSA. PSA (prostate-specific antigen) is a prostate blood test. The US Preventive Services Task Force (USPSTF) says that for men 55 to 69, PSA screening for cancer is an individual decision made after discussing benefits and harms with your doctor, and it recommends against routine screening at 70 and older; that recommendation dates from 2018 and is being updated. The doctor talks it through with you and, if you decide on it, gives you the order.

If you have already been told your PSA is high, the doctor reviews the result with you and refers you to a urologist when needed.

Prostatitis: when the prostate is inflamed

Prostatitis is inflammation of the prostate. According to the NIH, there are several types. Acute bacterial prostatitis comes on suddenly, with fever, chills, urgency, burning when you pee and pain in the genitals, groin, lower belly or lower back: it needs care right away. Chronic prostatitis, or chronic pelvic pain syndrome, causes discomfort that comes and goes for months.

If you have burning without fever, read urinary tract infection. If you have fever with chills and pain when you pee, go to the ER.

When to go to the ER

According to the NIH, get care right away if you have any of these signs. For your safety, go to the emergency room or call 911. See when to go to the ER.

  • You cannot pee at all
  • Painful, frequent and urgent need to pee, with fever and chills
  • Blood or clots in your urine
  • Severe pain or discomfort in your lower belly or urinary tract

How we care for you

  • We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you.

  • We see adults and children of all ages. Patients under 21: a parent with patria potestad (parental authority) or a legal guardian is on camera for the whole visit and shows photo ID.

  • Real-time video visit. We send you a secure video link. It works on your phone, tablet or computer.

  • If appropriate, the doctor prescribes and we send your prescription to your pharmacy. We do not prescribe controlled substances.

  • You must be physically in Puerto Rico during the visit (visitors, tourists and cruise passengers are welcome).

  • In an emergency, call 911.

Frequently asked questions

Is an enlarged prostate cancer?

No. According to the NIH, benign prostatic hyperplasia is growth that is not cancer. But some symptoms overlap, so the doctor evaluates you and, if needed, refers you to a urologist.

Can I get a refill of my prostate medicine?

Yes, if appropriate. A refill of a medicine you already take is a US$49 follow-up visit, and we send your prescription to your pharmacy. We do not prescribe controlled substances.

Should I get a PSA test?

According to the USPSTF, for men 55 to 69 it is an individual decision after discussing benefits and harms with your doctor, and routine screening is not recommended at 70 and older. The doctor talks it through with you and, if you decide on it, gives you the order.

When is it an emergency?

If you cannot pee at all, if you have fever with chills and pain when you pee, or blood or clots in your urine. Go to the ER or call 911.

About this page

Author: The Health Initiative

Medical care provided by Dr. Diana Nieves Castro, MD (PR license 24027)

Disclosure: Founding Executive Director of The Health Initiative

Published: 2026-10-02 · Updated: 2026-10-02