Skip to main content

Emergency? Call 911

The Health InitiativeTelehealth in Puerto Rico
Book from US$35 (Doctor visit, US$69)

Telehealth menu

The Health Initiative
Book a visit

US$69Doctor visitCharged when you request

Guides

Low testosterone in men: symptoms, blood test and treatment options

Low testosterone means symptoms (low sex drive, erection problems, fatigue) plus two early-morning blood tests below the normal range; the AUA guideline uses 300 ng/dL as its cut-off. Testosterone is the main male hormone, and it declines slowly with age. In a video visit, the doctor reviews your symptoms and, if needed, gives you a lab order to confirm it.

Can we help by telehealth?YesWe can help by telehealth.
US$69Doctor visit

Is it an emergency? Call 911.

Pay now, then choose your time right away. Full refund if you cancel 24 hours or more ahead.

See the cancellation policy

You can cancel for a full refund or change the time up to 24 hours before your visit. Within 24 hours you can't cancel and there's no refund. If you don't join in the first 10 minutes, there's no refund.

If you choose a time less than 24 hours away, it can't be cancelled or changed.

If the clinic can't see you, for example because of a technical problem on our side, we refund you in full.

Is this an emergency?

This is not an emergency service. Call 911 or go to the nearest emergency room if you have:

  • Chest pain or pressure, or sudden shortness of breath
  • A swollen, red, warm or painful leg (it can be a clot)
  • A very severe headache, vision changes, weakness on one side of the body or trouble speaking

Warning signs: when to go to the ER

On this page (12)

What is low testosterone?

Testosterone is the hormone made mostly by the testicles. It supports sex drive, erections, muscle mass, bone strength and red blood cell production. According to MedlinePlus, levels fall gradually with age.

Low testosterone (doctors call it hypogonadism or testosterone deficiency) is not diagnosed from a single number. The American Urological Association (AUA) and Endocrine Society guidelines require both:

  • Symptoms or signs of low testosterone.
  • Consistently low levels: two total testosterone measurements, on separate days, early in the morning. The Endocrine Society recommends fasting samples.

The AUA uses a total testosterone below 300 ng/dL as a reasonable cut-off. Normal testosterone levels vary by lab: the reference range is printed on your report.

Low T symptoms

According to MedlinePlus and the AUA, the most common symptoms of low testosterone in men are:

  • Low sex drive (libido)
  • Erection problems (erectile dysfunction)
  • Fatigue and low energy
  • Low mood or irritability
  • Loss of muscle mass and strength
  • Weaker bones and unexplained anemia
  • Breast growth, less facial or body hair, and infertility

Why symptoms alone are not enough

These symptoms are nonspecific. Fatigue, low mood and erection problems also come from poor sleep, depression, diabetes, thyroid problems, anemia, high blood pressure or medication side effects. That is why the doctor does not guess: she asks, looks at what can be seen on video and confirms with labs. In a video visit, the doctor reviews your symptoms and, if needed, gives you the order for those tests at a lab near you. If fatigue bothers you most, also read fatigue and tiredness. If it is erections, see erectile dysfunction.

Causes of low testosterone

According to the Endocrine Society and MedlinePlus, the most common causes are:

  • Age: testosterone falls gradually after 40, though not every older man is deficient.
  • Overweight and obesity: one of the most common causes, and one of the most responsive to change. See medical weight loss.
  • Type 2 diabetes: low testosterone is more common in men with type 2 diabetes.
  • Medicines: opioid pain medicines and long-term steroids (glucocorticoids).
  • Pituitary problems: including high prolactin.
  • Testicular problems: injury, infection, chemotherapy or genetic conditions such as Klinefelter syndrome.
  • Chronic liver or kidney disease, and heavy alcohol use.

Testosterone blood test: how low T is diagnosed

The testosterone test is a blood test. According to MedlinePlus, it is drawn in the morning, roughly between 7 and 10, when levels are highest. An afternoon sample can read falsely low.

In a video visit, the doctor reviews your symptoms, medicines and history, and, if needed, gives you a lab order for a lab near you. Per the AUA guideline, the usual workup is:

  • Morning total testosterone, twice, on separate days.
  • If it is low: LH (luteinizing hormone), which helps tell whether the problem is in the testicles or the pituitary; and prolactin if LH is low or low-normal.
  • CBC with hematocrit, because testosterone raises red blood cells.
  • PSA in men over 40 before any treatment, per the AUA.
  • Other tests, such as glucose, thyroid or FSH, when the doctor orders them.

To understand your report, read how to read lab results.

Treatment options for low testosterone

First, the cause. The AUA guideline says weight loss and lifestyle changes can raise testosterone. Good sleep (and treating sleep apnea), exercise, diabetes control, less alcohol and a review of medicines such as opioids can improve levels without hormones.

Testosterone replacement therapy (TRT). When deficiency is confirmed and you have symptoms, TRT is an option a physician weighs case by case. Forms include skin gels and solutions, patches, injections, pellets placed under the skin, nasal forms and oral capsules. Each has its own use, side effects and monitoring.

TRT affects fertility. Testosterone from outside tells the body to stop making its own, which lowers sperm production. The AUA says it should not be given to men who are trying to conceive.

Who should not use TRT?

According to the Endocrine Society, testosterone therapy is not recommended for men who:

  • Plan to have children soon
  • Have prostate or breast cancer
  • Have a prostate nodule or a high PSA without a urologist's evaluation (see enlarged prostate)
  • Have a high hematocrit
  • Have untreated severe sleep apnea
  • Have uncontrolled heart failure, or a heart attack or stroke in the past 6 months
  • Have thrombophilia (a tendency to form clots)

TRT risks and monitoring

High red blood cells. Testosterone raises hematocrit; if it climbs too high, the blood thickens. That is why it is checked before and during treatment.

Blood pressure. In February 2025, the FDA required a warning about increased blood pressure on all testosterone products, after studies confirmed that all of them can raise it.

Heart. The TRAVERSE trial (New England Journal of Medicine, 2023) followed 5,246 men aged 45 to 80 with low testosterone and heart disease or high cardiovascular risk. Major cardiovascular events were similar with testosterone gel (7.0%) and placebo (7.3%). There was more atrial fibrillation, acute kidney injury and pulmonary embolism in the testosterone group. After those results, the FDA removed the cardiovascular-risk language from the boxed warning, but kept the limitation that these products are not approved for low testosterone due to age alone.

Prostate. PSA is monitored in men over 40.

Other effects: acne, breast growth, worsening sleep apnea and, with gels, the risk of passing the hormone to children or women through skin contact.

Testosterone is a controlled substance (Schedule III)

In the United States and Puerto Rico, testosterone and other anabolic steroids are Schedule III controlled substances under the DEA. They require a valid prescription after a medical evaluation. Buying them without one, online or on the street, is illegal and risky: according to the DEA, most illegally sold steroids come from abroad, and some products have never been tested for safety.

Book a low testosterone evaluation

Book an evaluation; the doctor decides whether a treatment is right for you.

You see Dr. Diana Nieves Castro, MD, a Puerto Rico–licensed general practice physician, in English or Spanish. Every day, any time (Puerto Rico time). Doctor online 24/7: video doctor visits 24/7. Request a visit online and you choose your time when you book. We send you a secure video link.

Which visit to book. The evaluation is a doctor visit: the doctor reviews your symptoms and, if needed, gives you a lab order for the morning tests at a lab near you. Going over your results is a follow-up visit. See pricing.

The lab bills for the tests and the pharmacy for any medicine. We do not bill insurance; on request we give you an itemized receipt (superbill). The visit is private: you talk with the doctor from wherever you like in Puerto Rico, and visits are not recorded. If you also want your blood pressure, weight, diabetes or cholesterol reviewed, see primary care by video. Book your visit.

Women and testosterone

Women make testosterone too, in smaller amounts. According to MedlinePlus, high testosterone in women can be caused by polycystic ovary syndrome (PCOS), among other causes: facial or body hair, acne, hair thinning and irregular periods. The doctor can order hormone tests and evaluate you.

When to go to the ER

If you use testosterone and have any of these signs, call 911 or go to the emergency room. See when to go to the ER.

  • Chest pain or pressure, or sudden shortness of breath
  • A swollen, red, warm or painful leg (it can be a clot)
  • A very severe headache, vision changes, weakness or numbness on one side of the body, or trouble speaking

How we care for you

  • We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you.

  • We see adults and children of all ages. Patients under 21: a parent with patria potestad (parental authority) or a legal guardian is on camera for the whole visit and shows photo ID.

  • Real-time video visit. We send you a secure video link. It works on your phone, tablet or computer.

  • If appropriate, the doctor prescribes and we send your prescription to your pharmacy.

  • You must be physically in Puerto Rico during the visit (visitors, tourists and cruise passengers are welcome).

  • In an emergency, call 911.

Frequently asked questions

What are the symptoms of low testosterone?

The most common are low sex drive, erection problems, fatigue, low mood and muscle loss. Anemia, weaker bones or breast growth can also occur. Because these symptoms have many other causes, low testosterone is confirmed with early-morning blood tests.

What is a normal testosterone level?

The normal range depends on the lab and is printed on your report. For diagnosis, the AUA guideline uses a total testosterone below 300 ng/dL, measured twice on separate days early in the morning, together with symptoms.

How can I raise testosterone naturally?

According to the AUA, weight loss and lifestyle changes can raise it. Good sleep and treating sleep apnea, strength exercise, diabetes control, less alcohol and reviewing medicines such as opioids with the doctor all help.

What is TRT and what are its risks?

TRT is testosterone replacement therapy: gels, injections, pellets or other forms. It can raise hematocrit and blood pressure, and in the TRAVERSE trial there was more atrial fibrillation and pulmonary embolism. It requires labs before and during treatment. The doctor decides whether it is appropriate for you.

Does TRT affect fertility?

Yes. Testosterone from outside lowers sperm production, and the AUA says it should not be used by men who are trying to conceive. If you plan to have children, tell the doctor before any treatment.

Can I get a testosterone test without seeing a doctor?

Clinical labs normally need a doctor's order. You do not have to go to an office: in a video visit the doctor reviews your symptoms and, if needed, gives you an order for a lab near you, then goes over the result with you.

Video visit

US$69· Doctor visit

Video doctor visits 24/7 — book online and choose your time right away.

Pay now, then choose your time right away. Full refund if you cancel 24 hours or more ahead.

See the cancellation policy

You can cancel for a full refund or change the time up to 24 hours before your visit. Within 24 hours you can't cancel and there's no refund. If you don't join in the first 10 minutes, there's no refund.

If you choose a time less than 24 hours away, it can't be cancelled or changed.

If the clinic can't see you, for example because of a technical problem on our side, we refund you in full.

  • Doctor licensed in Puerto Rico (24027) Verify (opens in a new tab)
  • Visits are not recorded
  • No insurance needed
  • Secure card payment (may include Apple Pay or Google Pay)

Medical care provided by Dr. Diana Nieves Castro, MD (PR license 24027)