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Emergency? Call 911

Symptoms

Numbness and tingling: causes and warning signs

Is this an emergency?

This is not an emergency service. Call 911 or go to the nearest emergency room if you have:

  • Sudden numbness or weakness of the face, an arm or a leg, especially on one side
  • Sudden slurred speech, facial droop, vision changes or loss of balance
  • Numbness after a head, neck or back injury
  • Loss of bladder or bowel control, with back pain or leg weakness
  • Confusion or loss of consciousness, even briefly

Warning signs: when to go to the ER

Numbness and tingling in the hands or feet usually come from a position that presses on a nerve, carpal tunnel syndrome, diabetes or low vitamin B12. But if numbness comes on suddenly on one side of the face or body, with weakness, trouble speaking or trouble seeing, it may be a stroke: call 911 right away.

Other names: Pins and needles, Paresthesia, Numb hands, Numb feet

Can we help by telehealth?YesWe can help by telehealth.
US$79Doctor visit

Possible causes

Sudden numbness can be a stroke: call 911

Sudden numbness or weakness of the face, an arm or a leg, especially on one side of the body, is a stroke warning sign. The CDC teaches BE FAST. If you notice any of these signs in yourself or someone else, do not wait for a video visit: call 911 right away and note the time the symptoms started.

  • B – Balance loss: is the person dizzy or off-balance?
  • E – Eyes: do they have trouble seeing normally?
  • F – Face: ask them to smile. Does one side of the face droop?
  • A – Arms: ask them to raise both arms. Does one arm drift down?
  • S – Speech: is their speech slurred or strange?
  • T – Time: call 911 right away. Every minute counts.

No warning signs? Talk to the doctor by video

If you have none of the warning signs on this page, the doctor can evaluate you by video and tell you whether you need to be seen in person.

For problems that are not emergencies. In an emergency, call 911.

Your doctor

Dr. Diana Nieves Castro, MD

General practice physician

Several years of emergency-department experience.

Founding Executive Director of The Health Initiative.

Meet the doctor

Other signs to go to the ER

According to MedlinePlus, go to the ER or call 911 if numbness or tingling comes with:

  • Weakness, or being unable to move a part of your body
  • A recent head, neck or back injury
  • Being unable to control an arm or a leg, or loss of bladder or bowel control (for example with back pain)
  • Confusion or loss of consciousness, even briefly
  • Slurred speech, a change in vision or trouble walking

Causes of numbness and tingling

Most of the time the cause is not an emergency. According to MedlinePlus and the NIH, the most common are:

  • A position that presses on a nerve: sitting with your legs crossed or sleeping on your arm ("my hand fell asleep")
  • Carpal tunnel syndrome: numbness or tingling in the thumb and the next two or three fingers, and in the palm. See carpal tunnel syndrome
  • Diabetes (diabetic neuropathy): burning or tingling in the feet, often worse at night. See type 2 diabetes
  • Low vitamin B12 or other B vitamins; long-term metformin use can lower B12. See vitamin B12 deficiency
  • A pinched nerve in the neck or back, for example from a herniated disk: tingling that runs down the arm or leg. See neck pain and low back pain
  • Underactive thyroid: see hypothyroidism
  • Abnormal calcium, potassium or sodium levels; alcohol; some medicines; shingles; and migraine

Diabetes and tingling feet in Puerto Rico

Puerto Rico has the highest rate of diagnosed adult diabetes of any U.S. state or territory: 14.4% in 2021, according to the CDC. According to the NIH, up to half of people with diabetes have peripheral neuropathy: nerve damage, mostly in the feet and legs, from years of high blood sugar.

Neuropathy can keep you from feeling a cut or blister on your foot, and those sores can become infected. If you have diabetes and a cut or sore on your foot that isn’t healing, or your foot looks red or swollen, have it seen in person soon. Keeping your blood sugar, blood pressure and cholesterol at goal helps keep the damage from getting worse.

How we help by video

You see Dr. Diana Nieves Castro, a Puerto Rico-licensed general practice physician with several years of emergency-department experience, in English or Spanish. She asks where you feel the tingling, since when, what makes it better or worse, whether you have diabetes or thyroid problems, which medicines you take (such as metformin) and whether you drink alcohol.

We evaluate, diagnose and treat. If needed, we give you a lab order for a lab near you: for example glucose and hemoglobin A1c, vitamin B12, thyroid, electrolytes, kidney function and a blood count. If appropriate, the doctor prescribes and we send your prescription to your pharmacy. If you need a nerve study, imaging or a specialist, we refer you.

An online doctor visit costs US$79, the same price for every age. If the patient is under 21, a parent or legal guardian stays on camera for the whole visit and shows ID.

Frequently asked questions

Why do my hands go numb at night?

A common cause is carpal tunnel syndrome, where a nerve is squeezed at the wrist; a wrist splint at night can help. Sleeping on your arm can also make your hand fall asleep. Diabetes and low vitamin B12 can also cause tingling. The doctor evaluates you and, if needed, orders lab tests.

Is tingling in my feet from diabetes?

It can be. Up to half of people with diabetes have nerve damage in their feet, according to the NIH. It can also be low B12, thyroid or another cause: the doctor gives you a lab order for testing.

When is numbness an emergency?

When it comes on suddenly on one side of the face or body, or with weakness, slurred speech, vision changes, confusion, or loss of bladder or bowel control. Call 911.

Can metformin lower vitamin B12?

Yes. MedlinePlus lists long-term metformin use among the causes of low B12. Don’t stop the medicine on your own: the doctor can order a B12 test.

About this page

Author: The Health Initiative

Medical care provided by Dr. Diana Nieves Castro, MD (PR license 24027)

Disclosure: Founding Executive Director of The Health Initiative

Published: 2026-10-02 · Updated: 2026-10-02