Conditions
Osteoarthritis: symptoms, pain relief and a video doctor visit
Osteoarthritis is wear of the cartilage in your joints and the most common form of arthritis: it causes pain when you use the joint and stiffness that lasts under 30 minutes when you get up. It is treated with exercise, weight management and carefully used pain medicines. We see you by video: the doctor evaluates, diagnoses and builds your plan.
Is it an emergency? Call 911.
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If you choose a time less than 24 hours away, it can't be cancelled or changed.
If the clinic can't see you, for example because of a technical problem on our side, we refund you in full.
Is this an emergency?
This is not an emergency service. Call 911 or go to the nearest emergency room if you have:
- A hot, red, very swollen joint with fever
- A fall or blow with a deformed joint, or you cannot put weight on the leg
- Vomiting blood or material like coffee grounds, or black stools, while taking anti-inflammatories
- Chest pain, shortness of breath, or sudden weakness or trouble speaking
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At a glance
Osteoarthritis
Common symptoms
- Joint pain when you use the joint or put weight on it
- Stiffness when you get up or after sitting still, lasting under 30 minutes
- Swelling of the joint
- Less movement: stairs or getting up from a chair get harder
- A grinding or scraping noise in the knee when you move it
- In advanced cases, pain at rest or at night
- Other names
- Degenerative joint disease · Wear-and-tear arthritis · OA
- Treatment
- Therapeutic exercise and weight management; a topical anti-inflammatory and, if needed, an oral one at the lowest dose
- Possible complication
- Loss of movement and difficulty with daily tasks
On this page(10)
What is osteoarthritis?
Osteoarthritis is a joint disease in which the tissues of the joint break down over time. It is the most common form of arthritis, and many people simply call it "arthritis" or "wear and tear" of the joints.
It mostly affects the hands, knees, hips, neck and lower back. The risk rises with age, extra weight, past joint injuries or surgery, jobs with repetitive kneeling, squatting or heavy lifting, and family history. If your knee bothers you most, see also knee pain, where we cover other causes such as a twist or bursitis.
It is not the same as rheumatoid arthritis, an autoimmune disease that usually affects both hands or both wrists at once and causes morning stiffness that lasts more than an hour.
How we treat osteoarthritis by video
You see Dr. Diana Nieves Castro, a Puerto Rico–licensed general practice physician with several years of emergency-department experience, in English or Spanish. We evaluate, diagnose and treat: the doctor asks which joints hurt, since when, how long your morning stiffness lasts, what medicines you take and what conditions you have, and asks you to move the joint on camera.
The UK NICE guideline says osteoarthritis can be diagnosed clinically, without an X-ray, in people 45 or older with activity-related joint pain and morning stiffness of 30 minutes or less. If the doctor thinks you need an X-ray, a joint injection, physical therapy or a specialist, we refer you.
If appropriate, the doctor prescribes and we send your prescription to your pharmacy. Osteoarthritis is long-term: you can follow up with us through chronic care, and if you already take a pain medicine and just need it renewed, see prescription refills.
Your doctor
Dr. Diana Nieves Castro, MD
General practice physician
Several years of emergency-department experience.
Founding Executive Director of The Health Initiative.
Your visit in 3 steps
Video doctor visits 24/7 — book online and choose your time right away.
Request your visit.
Book a visit and choose "Doctor visit". You pay by card when you request it.
See the doctor by video.
We send you a secure video link. It works on your phone, tablet or computer.
Get your plan.
Exercises, home care and, if appropriate, the doctor prescribes and we send your prescription to your pharmacy.
What the visit costs
A doctor visit has the same price for every age, with no membership. You pay by card when you request the visit, and you get a full refund if the clinic can’t see you. We do not bill insurance; the lab, the pharmacy and any therapy charge separately. See all prices. The service is run by The Health Initiative, a nonprofit.
Osteoarthritis symptoms
The most common symptoms are:
- Joint pain when you use the joint or put weight on it
- Stiffness when you get up or after sitting still, lasting under 30 minutes
- Swelling of the joint
- Less movement: stairs or getting up from a chair get harder
- A grinding or scraping noise in the knee when you move it
- In advanced cases, pain at rest or at night
Osteoarthritis treatment, and when a test is ordered
Exercise comes first. NICE recommends therapeutic exercise for everyone with osteoarthritis (strengthening the muscles around the joint plus aerobic activity), and weight loss when needed. Pain may increase a little at first; with consistency, exercise reduces pain and improves movement. Walking, swimming and water exercise are good options.
Medicines, used carefully. NICE recommends a topical anti-inflammatory (a gel or cream applied to the skin) first for knee osteoarthritis, and considering one for other joints. If that is not enough, the doctor may consider an oral anti-inflammatory (an NSAID such as ibuprofen or naproxen) at the lowest dose for the shortest time. NSAIDs can cause stomach ulcers and bleeding, affect the kidneys and raise the risk of heart attack or stroke; check before using them if you have high blood pressure, heart or kidney disease, or past ulcers. That is why a gel is preferred first in older adults.
In dengue season: fever with joint pain can be dengue or chikungunya. Do not take ibuprofen or aspirin until dengue is ruled out; the CDC recommends acetaminophen. Read dengue warning signs.
Osteoarthritis or rheumatoid arthritis? If morning stiffness lasts more than an hour, or the same joints hurt and swell on both sides of your body (both hands, for example), the doctor gives you a lab order for a lab near you (for example rheumatoid factor, anti-CCP, sed rate and C-reactive protein) and, if needed, we refer you to rheumatology. Blood tests do not diagnose osteoarthritis, but they help rule out other causes.
If a single joint suddenly turns hot, red and swollen, it may be gout or an infection; get seen soon. If the pain is in your shoulder, see shoulder pain; if many joints hurt at once, see joint pain.
Meloxicam and other NSAIDs
What is meloxicam used for? Meloxicam is a nonsteroidal anti-inflammatory drug (NSAID) taken by mouth and sold by prescription only. Its FDA-approved label says it relieves the pain, swelling and stiffness of osteoarthritis and rheumatoid arthritis, and of juvenile rheumatoid arthritis in young people who meet the label’s criteria. It belongs to the same group as naproxen and ibuprofen, which, unlike meloxicam, are also sold over the counter.
The FDA boxed warning. Like every NSAID, meloxicam carries the FDA’s most serious warning: it can raise the risk of heart attack and stroke, which can be fatal, and of ulcers, bleeding or a hole in the stomach or intestine, sometimes with no warning symptoms. The risk can start early in treatment and rises with long-term use, with age and if you drink alcohol. It is not used around heart bypass (CABG) surgery.
Kidney cautions. NSAIDs can harm the kidneys, especially if you already have kidney disease, heart failure or dehydration, or take diuretics or certain blood pressure medicines. If you have been told your creatinine is high, the doctor takes that into account before deciding.
Pregnancy. In 2020 the FDA recommended avoiding NSAIDs from 20 weeks of pregnancy onward unless your doctor advises it, because they can cause kidney problems in the unborn baby and low amniotic fluid. This does not include low-dose aspirin your doctor has told you to take. If you are or could be pregnant, tell the doctor.
Do not combine NSAIDs. Do not take meloxicam with ibuprofen, naproxen, aspirin or another NSAID: the FDA label does not recommend it. If your doctor told you to take low-dose aspirin for your heart, do not stop it on your own; tell the doctor. Also tell her if you take blood thinners, oral steroids or antidepressants such as SSRIs, because they raise the risk of bleeding. If you have a fever and dengue is possible, take no NSAID until it is ruled out.
The doctor decides. If exercise, a gel and over-the-counter pain relievers are not enough, the doctor reviews your heart, blood pressure, kidneys, stomach and other medicines, and decides whether an NSAID such as meloxicam, naproxen or another option is right for you. If appropriate, the doctor prescribes and we send your prescription to your pharmacy.
Home care for osteoarthritis
What you do every day matters as much as medicine:
- Move every day: walk, swim or exercise in water, without forcing the joint.
- Strengthen your leg muscles to protect your knees and hips.
- If you carry extra weight, losing some reduces the load on your knees, hips and feet.
- Use a cane in the hand opposite the sore leg if it helps you walk.
- Heat before exercise to loosen stiffness, and ice wrapped in a towel afterwards if the joint swells.
- Use over-the-counter pain relievers as the label directs; do not take more than 4 grams of acetaminophen a day.
When to go to the ER
For your safety, go to the emergency room or call 911 if you have any of these signs. See when to go to the ER.
- A hot, red, very swollen joint with fever (possible joint infection)
- A fall or blow with a deformed joint, or you cannot put weight on the leg
- Vomiting blood or material like coffee grounds, or black stools, while taking anti-inflammatories
- Chest pain, shortness of breath, or sudden weakness or trouble speaking
Why a video visit
| Comparison | By video | Emergency room |
|---|---|---|
| Getting there | From home: join from your phone, tablet or computer. | Drive and find parking. |
| Hours and time | Every day, any time (Puerto Rico time). Video doctor visits 24/7 — book online and choose your time right away. | In Puerto Rico, a median of 4 h 52 min from arrival to departure for patients sent home (US: 2 h 42 min; Oct 2024–Sep 2025).1,2 |
| Price | $79 visit · $49 follow-up · $35 forms. You see it before you pay; no insurance needed. | Depends on your insurance and on what is done. |
For problems that are not emergencies. In an emergency, call 911.
Table sources
- 1. CMS Care Compare, “Timely and Effective Care – State”, measure OP-18b: median time in the emergency department, arrival to departure, for patients sent home (opens in a new tab), data for Oct 2024–Sep 2025 (accessed 2026-10-02)
- 2. CMS Care Compare, “Timely and Effective Care – National”, measure OP-18b (US figure) (opens in a new tab), data for Oct 2024–Sep 2025 (accessed 2026-10-02)
How we care for you
We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you.
We see adults and children of all ages. Patients under 21: a parent with patria potestad (parental authority) or a legal guardian is on camera for the whole visit and shows photo ID.
Real-time video visit. We send you a secure video link. It works on your phone, tablet or computer.
If appropriate, the doctor prescribes and we send your prescription to your pharmacy.
You must be physically in Puerto Rico during the visit (visitors, tourists and cruise passengers are welcome).
In an emergency, call 911.
Frequently asked questions
Are osteoarthritis and arthritis the same thing?
Do I need an X-ray to know if I have osteoarthritis?
What helps osteoarthritis pain the most?
What is meloxicam used for?
Can I take meloxicam with ibuprofen?
Can I get tramadol or another opioid for osteoarthritis?
Related topics
About this page
Author: The Health Initiative
Medical care provided by Dr. Diana Nieves Castro, MD (PR license 24027)
Disclosure: Founding Executive Director of The Health Initiative
Published: 2026-10-02 · Updated: 2026-10-11
Sources (10)
- Osteoarthritis (MedlinePlus, NIH) (opens in a new tab) (accessed 2026-10-02)
- Osteoarthritis (NIAMS, NIH) (opens in a new tab) (accessed 2026-10-02)
- Osteoarthritis: assessment and management, NG226 (NICE) (opens in a new tab) (accessed 2026-10-02)
- Rheumatoid arthritis (MedlinePlus, NIH) (opens in a new tab) (accessed 2026-10-02)
- Ibuprofen: NSAID warnings (MedlinePlus, NIH) (opens in a new tab) (accessed 2026-10-02)
- Meloxicam (MedlinePlus, NIH) (opens in a new tab) (accessed 2026-10-09)
- Meloxicam tablets: FDA-approved label and boxed warning (DailyMed, NLM) (opens in a new tab) (accessed 2026-10-09)
- FDA recommends avoiding NSAIDs at 20 weeks of pregnancy or later, 2020 (FDA) (opens in a new tab) (accessed 2026-10-09)
- Treatment of Dengue (CDC) (opens in a new tab) (accessed 2026-10-02)
- Symptoms of chikungunya (CDC) (opens in a new tab) (accessed 2026-10-02)
