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Conditions

Pinworms: treatment by video in Puerto Rico

Pinworms are tiny white worms, about the size of a staple, that cause itching around the anus, especially at night. They are the most common worm infection in the United States and spread easily at home and at school. The doctor evaluates you by video, gives you a lab order for the tape test if needed and, if appropriate, prescribes treatment for the household.

Can we help by telehealth?YesWe can help by telehealth.
US$79Doctor visit

Is this an emergency?

This is not an emergency service. Call 911 or go to the nearest emergency room if you have:

  • Severe pain in the lower right belly
  • A hard belly that is tender to the touch, especially with fever or vomiting
  • A child who is very listless or hard to wake

Warning signs: when to go to the ER

At a glance

Pinworms

Common symptoms

  • Itching around the anus, worse at night
  • Itching in the vaginal area in girls
  • Poor sleep, or waking up from the itching
  • Sometimes, belly pain
  • Thin white worms around the anus at night or early in the morning
Other names
Pinworm infection · Threadworms · Enterobiasis
Usual test
Tape test on 3 mornings in a row, by lab order when needed
Treatment
Two doses of an anti-worm medicine 2 weeks apart, usually for the whole household, as the medical evaluation calls for

What are pinworms?

Pinworms (Enterobius vermicularis) are small worms that live in the intestine. Each is about the size of a staple. They are the most common worm infection in the United States, and they mostly affect preschool and school-age children, the people they live with and their caregivers.

At night, the female comes out and lays eggs around the anus. Scratching moves the eggs to the fingers, and from there to bedding, clothes, toys and food. Within 2 to 3 hours they can infect someone, and they are swallowed without anyone noticing. That is why the whole household often gets them. In adults, itching around the anus can also come from hemorrhoids.

Pinworms? Talk to the doctor by video

The doctor evaluates you by video, guides you on what to do and, if appropriate, prescribes and we send your prescription to your pharmacy.

Why a video visit
ComparisonBy videoEmergency room
Getting thereFrom home: join from your phone, tablet or computer.Drive and find parking.
Hours and timeWe do not publish a wait time. Request a visit online 24/7 — we confirm your time by email or text.In Puerto Rico, a median of 4 h 52 min from arrival to departure for patients sent home (US: 2 h 42 min; Oct 2024–Sep 2025).1,2
PriceUS$79 visit · US$49 follow-up · US$35 forms. You see it before you pay; no insurance needed.Depends on your insurance and on what is done.

For problems that are not emergencies. In an emergency, call 911.

How we treat pinworms by video

You see Dr. Diana Nieves Castro, a Puerto Rico–licensed general practice physician, in English or Spanish. She sees adults and children of all ages. The doctor asks about the itching, sleep and who else at home has symptoms.

If confirmation is needed, we give you a lab order for the tape test: you do it at home on 3 mornings in a row and take it to a lab near you. If appropriate, the doctor prescribes treatment and we send your prescription to your pharmacy. Patients under 21 need a parent or legal guardian on camera for the whole visit, with ID. See our online doctor for kids.

Your doctor

Dr. Diana Nieves Castro, MD

General practice physician

Several years of emergency-department experience.

Founding Executive Director of The Health Initiative.

Meet the doctor

Your visit in 3 steps

Request a visit online 24/7 — we confirm your time by email or text.

  1. Request your visit.

    Book a visit and choose "Doctor visit". You pay by card when you request it.

  2. See the doctor by video.

    We send you a secure video link. It works on your phone, tablet or computer.

  3. Get your plan.

    If appropriate, the doctor prescribes and we send your prescription to your pharmacy. If needed, you get a lab order for the tape test and a doctor’s note.

What a pinworm visit costs

Pinworms are handled in a US$79 doctor visit, the same price for every age, with no membership. You pay by card when you request the visit, and you get a full refund if the visit can’t take place. We do not bill insurance; the lab and the pharmacy charge separately. See all prices.

Pinworm symptoms

Many people have no symptoms. When they do, they include:

  • Itching around the anus, worse at night
  • Itching in the vaginal area in girls
  • Poor sleep, or waking up from the itching
  • Sometimes, belly pain
  • Thin white worms around the anus at night or early in the morning

Pinworm treatment and the tape test

The tape test: as soon as your child wakes up, before bathing, using the toilet or getting dressed, press a piece of clear tape on the skin around the anus and peel it off. That picks up the eggs. Put it in the container or sealed bag the lab gives you, and repeat on 3 mornings in a row.

Treatment: two doses of an anti-worm medicine, the second 2 weeks after the first, because the medicine kills the worms but not the eggs. One is sold over the counter and others need a prescription. Usually everyone in the household is treated at the same time.

Special cases: treatment changes in pregnancy, so tell the doctor if you are or could be pregnant. For children under 2, the doctor weighs the risks and benefits with you. Pinworms do not usually cause weight loss or blood in the stool: if your child has either, they need an in-person evaluation and we refer you.

How to keep pinworms from coming back

Washing hands with soap and warm water helps most.

  • Wash hands after using the toilet, after changing diapers and before eating.
  • Keep nails short, and discourage nail-biting and scratching.
  • Bathe in the morning to remove eggs laid overnight.
  • Change underwear every day, and wash pajamas and sheets often.

When to go to the ER

Pinworms are almost never an emergency. For your safety, go to the emergency room or call 911 if any of these signs appear. If your child has belly pain, read stomach pain. See when to go to the ER.

  • Severe pain in the lower right belly
  • A hard belly that is tender to the touch, especially with fever or vomiting
  • A child who is very listless or hard to wake

How we care for you

  • We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you.

  • We see adults and children of all ages. Patients under 21: a parent with patria potestad (parental authority) or a legal guardian is on camera for the whole visit and shows photo ID.

  • Real-time video visit. We send you a secure video link. It works on your phone, tablet or computer.

  • If appropriate, the doctor prescribes and we send your prescription to your pharmacy. We do not prescribe controlled substances.

  • You must be physically in Puerto Rico during the visit (visitors, tourists and cruise passengers are welcome).

  • In an emergency, call 911.

Frequently asked questions

How do I know if my child has pinworms?

The most common sign is itching around the anus at night that keeps your child awake. Sometimes you can see thin white worms there early in the morning. The tape test, done on 3 mornings in a row, confirms it.

Does the whole family need pinworm treatment?

Usually, yes: everyone in the household is treated at the same time, because the eggs pass easily from person to person. The doctor tells you who needs treatment.

Why is a second dose needed?

Because the medicine kills the worms but not the eggs. The second dose, 2 weeks later, kills the worms that hatched from those eggs.

Can adults get pinworms too?

Yes, especially parents and people who care for children with pinworms. The symptoms and treatment are similar. If you are pregnant, tell the doctor, because the treatment changes.

About this page

Author: The Health Initiative

Medical care provided by Dr. Diana Nieves Castro, MD (PR license 24027)

Disclosure: Founding Executive Director of The Health Initiative

Published: 2026-10-02 · Updated: 2026-10-02