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Emergency? Call 911

Conditions

Athlete's foot and toenail fungus

Athlete's foot is a fungus that makes the skin between your toes crack, peel and itch, and it works well by video because it is diagnosed by how it looks. You show the doctor your foot on camera or send photos through the secure link. If appropriate, the doctor prescribes and we send your prescription to your pharmacy. We see adults and children of all ages.

Can we help by telehealth?YesWe can help by telehealth.
US$79Doctor visit

Is this an emergency?

This is not an emergency service. Call 911 or go to the nearest emergency room if you have:

  • A swollen, warm, red foot, with red streaks moving up the leg
  • Pus or drainage, with fever
  • A wound, blister or redness on the foot if you have diabetes, especially if it looks dark or smells bad

Warning signs: when to go to the ER

At a glance

Athlete's foot

Common symptoms

  • Cracked, peeling or flaking skin between the toes or on the side of the foot
  • Itching or burning on the feet
  • Redness
  • Blisters
  • Yellow, thick or brittle toenails if the fungus has reached the nails
Other names
Tinea pedis · Foot fungus · Toenail fungus · Onychomycosis
Usual test
Liver blood tests before an oral antifungal, when needed
Treatment
Antifungal cream or powder; antifungal by mouth only when the medical evaluation calls for it
Possible complication
Bacterial skin infection (cellulitis)

What is athlete's foot?

Athlete's foot (tinea pedis) is a fungal infection of the skin on the feet. The fungus grows where it is warm and damp: closed shoes all day, sweaty feet, wet socks and small breaks in the skin. In Puerto Rico’s humid heat it is very common.

It spreads on wet floors such as gym showers, pools and locker rooms, and by sharing towels or shoes. Left untreated, the fungus can spread to the toenails.

Athlete's foot? Talk to the doctor by video

The doctor evaluates you by video, guides you on what to do and, if appropriate, prescribes and we send your prescription to your pharmacy.

Why a video visit
ComparisonBy videoEmergency room
Getting thereFrom home: join from your phone, tablet or computer.Drive and find parking.
Hours and timeWe do not publish a wait time. Request a visit online 24/7 — we confirm your time by email or text.In Puerto Rico, a median of 4 h 52 min from arrival to departure for patients sent home (US: 2 h 42 min; Oct 2024–Sep 2025).1,2
PriceUS$79 visit · US$49 follow-up · US$35 forms. You see it before you pay; no insurance needed.Depends on your insurance and on what is done.

For problems that are not emergencies. In an emergency, call 911.

How we treat athlete's foot by video

You see Dr. Diana Nieves Castro, a Puerto Rico–licensed general practice physician with several years of emergency-department experience, in English or Spanish. Show your foot on camera in good light, especially between the toes, or send photos only through the secure link we send you.

The doctor asks how long you’ve had it, what you’ve tried, whether you have diabetes or circulation problems, and whether your nails are changing. From there she evaluates, diagnoses and treats. If appropriate, the doctor prescribes and we send your prescription to your pharmacy. If needed, we give you a lab order for a lab near you.

We see adults and children of all ages. You need to be physically in Puerto Rico during the visit; visitors are welcome. See also our online skin care.

Your doctor

Dr. Diana Nieves Castro, MD

General practice physician

Several years of emergency-department experience.

Founding Executive Director of The Health Initiative.

Meet the doctor

Your visit in 3 steps

Request a visit online 24/7 — we confirm your time by email or text.

  1. Request your visit.

    Book a visit and choose "Doctor visit". You pay by card when you request it.

  2. See the doctor by video.

    We send you a secure video link. It works on your phone, tablet or computer.

  3. Get your plan.

    If appropriate, the doctor prescribes and we send your prescription to your pharmacy. If needed, you get a lab order.

What the visit costs

Athlete's foot and toenail fungus are handled in a US$79 doctor visit, the same price for every age, with no membership. You pay by card when you request the visit, and you get a full refund if the visit can’t take place. The lab and the pharmacy charge separately. See all prices.

Athlete's foot symptoms

The most common signs are:

  • Cracked, peeling or flaking skin between the toes or on the side of the foot
  • Itching or burning on the feet
  • Redness
  • Blisters
  • Yellow, thick or brittle toenails if the fungus has reached the nails

Athlete's foot treatment

Athlete's foot usually improves with an antifungal cream, powder or spray. Keep using it for 1 to 2 weeks after the skin looks clear so it doesn’t come back. If it isn’t better in 2 to 4 weeks, the doctor decides whether you need a prescription medicine.

In the meantime, dry your feet well, especially between the toes; wear cotton socks and change them when they get wet; alternate shoes so they dry out; and wear sandals in public showers and pools.

Toenail fungus (onychomycosis)

When the fungus reaches a nail, the nail thickens, gets white or yellow streaks and breaks easily. It is harder to treat than athlete's foot: the most effective treatment is an antifungal by mouth for about 2 to 3 months for toenails, and even then it clears the fungus in only about half of people. A new, clear nail can take up to a year to grow.

These oral medicines need blood tests to check the liver. If the doctor decides that treatment is appropriate, we give you the lab order and go over the results with you in a follow-up visit. Don’t share nail clippers or manicure and pedicure tools. If what hurts is the edge of the nail digging into the skin, see ingrown toenail.

If you have diabetes: protect your feet

Diabetes can damage the nerves in the feet, so you may not feel a wound or an infection until it is advanced. Small problems can become serious if they aren’t treated early. Check your feet every day and don’t go barefoot.

If you have diabetes or poor circulation and see a wound, a blister that isn’t healing, redness or swelling on your foot, you need to be seen in person soon. We can advise you by video, but a wound on a diabetic foot needs an in-person exam. See type 2 diabetes.

When to go to the ER

Scratching and cracks can let bacteria in and cause cellulitis. For your safety, go to the emergency room or call 911 if you notice:

  • A swollen, warm, red foot, with red streaks moving up the leg
  • Pus or drainage, with fever
  • A wound, blister or redness on the foot if you have diabetes, especially if it looks dark or smells bad

How we care for you

  • We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you.

  • We see adults and children of all ages. Patients under 21: a parent with patria potestad (parental authority) or a legal guardian is on camera for the whole visit and shows photo ID.

  • Real-time video visit. We send you a secure video link. It works on your phone, tablet or computer.

  • If appropriate, the doctor prescribes and we send your prescription to your pharmacy. We do not prescribe controlled substances.

  • You must be physically in Puerto Rico during the visit (visitors, tourists and cruise passengers are welcome).

  • In an emergency, call 911.

Frequently asked questions

Can athlete's foot be treated by video?

Yes. It is diagnosed by how it looks, so the doctor evaluates it on camera or from photos you send through the secure link. If appropriate, the doctor prescribes and we send your prescription to your pharmacy.

What can I do about toenail fungus?

Toenail fungus is slow to clear. The most effective treatment is an antifungal by mouth for a few months, and it needs blood tests to check the liver. The doctor evaluates you, explains the options and, if appropriate, gives you the lab order and the prescription.

Why does athlete's foot keep coming back?

Because the fungus lives where it is warm and damp. To keep it away, keep using the antifungal for 1 to 2 weeks after the skin looks clear, dry well between your toes, change wet socks and wear sandals in public showers and pools.

I have diabetes and a sore on my foot. Can you see me by video?

We can advise you by video, but a wound, blister or redness on the foot of someone with diabetes needs to be seen in person soon. If there is fever, swelling that is spreading, a bad smell or dark skin, go to the emergency room.

About this page

Author: The Health Initiative

Medical care provided by Dr. Diana Nieves Castro, MD (PR license 24027)

Disclosure: Founding Executive Director of The Health Initiative

Published: 2026-10-02 · Updated: 2026-10-02