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Emergency? Call 911

Conditions

Fungal skin infection: ringworm, tinea versicolor and jock itch

A fungal skin infection, such as ringworm, the light patches of tinea versicolor or jock itch, is usually diagnosed by how it looks, so it works well by video. You show the doctor your skin on camera or send photos through the secure link. If appropriate, the doctor prescribes and we send your prescription to your pharmacy. We see adults and children of all ages.

Can we help by telehealth?YesWe can help by telehealth.
US$79Doctor visit

Is this an emergency?

This is not an emergency service. Call 911 or go to the nearest emergency room if you have:

  • A red, warm, swollen area that grows fast, or red streaks spreading from the patch
  • Fever or chills along with the patch
  • Pus or drainage, especially if you have diabetes or a weakened immune system
  • A rash with fever and spots that don’t fade when you press a glass on them

Warning signs: when to go to the ER

At a glance

Fungal skin infection

Common symptoms

  • A red, ring-shaped patch with a raised border and a clearer center
  • Itching in the patch
  • Red, scaly patches in the groin or skin folds
  • Patches lighter or darker than the skin around them that don’t tan
  • Scaly patches and hair loss on the scalp
Other names
Ringworm · Tinea · Tinea corporis · Tinea versicolor · Jock itch
Treatment
Antifungal cream; antifungal medicine by mouth only when the medical evaluation calls for it
Possible complication
Bacterial skin infection from scratching

What is a fungal skin infection?

Fungal skin infections are caused by fungi that live on the outer layer of the skin. They are usually mild, but they itch and they are annoying. Despite the name, ringworm has nothing to do with worms: it is a fungus. And not every patch is a fungus: one large oval patch followed by many smaller ones on the chest and back is usually pityriasis rosea.

Fungi grow where it is warm and damp. Puerto Rico’s humid heat, sweat, tight clothing and wet feet make them one of the most common skin problems on the island. They spread through contact with another person, a pet, or surfaces like shower floors, towels and sheets.

  • Ringworm of the body (tinea corporis): an itchy, ring-shaped red patch with a clearer center.
  • Jock itch (tinea cruris): red, scaly patches in the creases of the upper thighs.
  • Tinea versicolor: lighter or darker patches on the chest, back or arms that don’t tan in the sun. It is caused by a fungus that normally lives on everyone’s skin, and it does not spread from person to person.
  • Scalp ringworm (tinea capitis): scaly patches and broken hairs on the scalp, mostly in children.
  • Athlete’s foot and nail fungus: these have their own page, athlete’s foot.

Fungal skin infection? Talk to the doctor by video

The doctor evaluates you by video, guides you on what to do and, if appropriate, prescribes and we send your prescription to your pharmacy.

Why a video visit
ComparisonBy videoEmergency room
Getting thereFrom home: join from your phone, tablet or computer.Drive and find parking.
Hours and timeWe do not publish a wait time. Request a visit online 24/7 — we confirm your time by email or text.In Puerto Rico, a median of 4 h 52 min from arrival to departure for patients sent home (US: 2 h 42 min; Oct 2024–Sep 2025).1,2
PriceUS$79 visit · US$49 follow-up · US$35 forms. You see it before you pay; no insurance needed.Depends on your insurance and on what is done.

For problems that are not emergencies. In an emergency, call 911.

How we treat a fungal skin infection by video

You see Dr. Diana Nieves Castro, a Puerto Rico–licensed general practice physician with several years of emergency-department experience, in English or Spanish. Fungal infections are mostly diagnosed by how they look: show the patch on camera in good light, or send photos only through the secure link we send you, never by WhatsApp or email.

The doctor asks how long you’ve had it, whether it itches, what you’ve put on it, whether anyone at home or a pet has something similar, and whether you have diabetes or a weakened immune system. From there she evaluates, diagnoses and treats. If appropriate, the doctor prescribes and we send your prescription to your pharmacy. If needed, we give you a lab order for a lab near you.

We see adults and children of all ages. You need to be physically in Puerto Rico during the visit; visitors are welcome. See also our online skin care.

Your doctor

Dr. Diana Nieves Castro, MD

General practice physician

Several years of emergency-department experience.

Founding Executive Director of The Health Initiative.

Meet the doctor

Your visit in 3 steps

Request a visit online 24/7 — we confirm your time by email or text.

  1. Request your visit.

    Book a visit and choose "Doctor visit". You pay by card when you request it.

  2. See the doctor by video.

    We send you a secure video link. It works on your phone, tablet or computer.

  3. Get your plan.

    If appropriate, the doctor prescribes and we send your prescription to your pharmacy. If needed, you get a lab order.

What the visit costs

A fungal skin infection is handled in a US$79 doctor visit, the same price for every age, with no membership. You pay by card when you request the visit, and you get a full refund if the visit can’t take place. We do not bill insurance; the pharmacy charges separately. See all prices.

Fungal skin infection symptoms

Depending on the type and where it is, you may notice:

  • A red, ring-shaped patch with a raised border and a clearer center
  • Itching in the patch
  • Red, scaly patches in the groin or skin folds
  • Patches lighter or darker than the skin around them that don’t tan
  • Scaly patches and hair loss on the scalp

Treatment, and when a lab test is ordered

Many fungal skin infections clear with over-the-counter antifungal creams or powders, especially jock itch and athlete’s foot. Apply the cream to the patch and a little beyond its edge, usually twice a day; ringworm of the body often clears within about 4 weeks. If it doesn’t improve with what you’ve tried, the doctor decides whether you need a prescription medicine.

Tinea versicolor is treated with antifungals on the skin or by mouth, and sometimes a medicated shampoo used on the skin. The fungus is easy to treat, but your skin color can take months to even out, and the patches often come back in hot weather. Milky-white patches that don’t flake can be something else, such as vitiligo: the doctor helps you tell them apart.

Scalp ringworm does not clear with creams: it needs an antifungal medicine by mouth for several weeks. Some oral antifungals need blood tests to check the liver; if that applies to you, we give you the lab order and go over the result with you in a follow-up visit.

  • Keep your skin clean and dry, especially after sweating.
  • Wear loose cotton clothing and underwear, and change them daily.
  • Don’t share towels, clothes or combs.
  • Wash your hands after touching pets, and take a pet with bald patches to the vet.

Jock itch (fungal infection of the groin)

Jock itch is a fungal infection of the groin; its medical name is tinea cruris. According to MedlinePlus, it causes red, raised, scaly patches that may blister and ooze, and it can change the color of the skin. The fungus thrives with heat and moisture, friction from clothing and sweat, an everyday mix in Puerto Rico. If you have athlete's foot, your risk is higher.

Keeping the groin clean and dry and wearing loose underwear help. Get checked if it lasts more than 2 weeks, is severe or keeps coming back: the doctor evaluates you by video and, if appropriate, prescribes and we send your prescription to your pharmacy.

Fungal infections in children

Scalp ringworm is more common in children and spreads quickly through combs, caps and pillows. If you notice scaly patches or broken hairs on your child’s scalp, the doctor evaluates them by video with you on camera. If scalp ringworm is spreading, or there is pus, fever or swollen glands in the neck, the doctor will tell you whether your child needs to be seen in person.

Patients under 21 need a parent or legal guardian on camera with ID for the whole visit. See also our online doctor for kids and rash in children.

When to get in-person care or go to the ER

Fungal skin infections are almost never an emergency. But scratching can break the skin and let bacteria in. For your safety, go to the emergency room or call 911 if you notice any of these signs, and see cellulitis:

  • A red, warm, swollen area that grows fast, or red streaks spreading from the patch
  • Fever or chills along with the patch
  • Pus or drainage, especially if you have diabetes or a weakened immune system
  • A rash with fever and spots that don’t fade when you press a glass on them

How we care for you

  • We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you.

  • We see adults and children of all ages. Patients under 21: a parent with patria potestad (parental authority) or a legal guardian is on camera for the whole visit and shows photo ID.

  • Real-time video visit. We send you a secure video link. It works on your phone, tablet or computer.

  • If appropriate, the doctor prescribes and we send your prescription to your pharmacy. We do not prescribe controlled substances.

  • You must be physically in Puerto Rico during the visit (visitors, tourists and cruise passengers are welcome).

  • In an emergency, call 911.

Frequently asked questions

Can a fungal skin infection be treated by video?

Yes. Fungal skin infections are mostly diagnosed by how they look, so the doctor evaluates them on camera or from photos you send through the secure link. If appropriate, the doctor prescribes and we send your prescription to your pharmacy.

Is ringworm contagious?

Ringworm of the body, scalp and groin spreads through contact with another person’s or an animal’s skin, or with towels, clothes and damp floors. Tinea versicolor is different: it comes from a fungus that already lives on the skin and does not spread from person to person.

Why do I get light patches on my skin in the heat?

Often it is tinea versicolor, a fungus that grows more in hot, humid climates. The patches don’t tan, so they stand out after time at the beach. It is treated with antifungals and can come back in the heat; the doctor confirms whether that is what you have.

How long does a fungal skin infection take to clear?

It depends on the type. Ringworm of the body often clears in about 4 weeks with antifungal cream, and jock itch in about 2 weeks. Scalp ringworm needs several weeks of medicine by mouth. The color change from tinea versicolor can take months to even out.

About this page

Author: The Health Initiative

Medical care provided by Dr. Diana Nieves Castro, MD (PR license 24027)

Disclosure: Founding Executive Director of The Health Initiative

Published: 2026-09-30 · Updated: 2026-10-02